Five-Star Hotels in Mérida

Location, quality of room, amenities and bedding

Great location Room large with AC, fridge and hot water Friendly and helpful staff Central location but quiet in the room

Very well located, is very close from the center. Also since is only for adults make it more chill and quite

Central, Staff careful to all our necessities and very kindful. Vallet parking assistance.

Everything except checking in and out

Location is perfect, parking lot fantastic. Clean and comfortable rooms.

The location is perfect. The breakfast in the garden is lovely. The staff are incredible. Would highly recommend

The staff was incredibly nice, Front desk (Ursula) helped us to get everything we needed. The hotel is wonderful and the location for working travel is top nodge.

Great design, soothing space, super pool area

Everything. The: Location. Staff. Julie offered a warm welcome and help with our bags. Facilities. The library sitting room. Breakfast area. Pool Private rooftop pool The bed. Very comfortable. Overall, a wonderful stay.

Beautiful, high-ceilinged old building in a fantastic location right in the centre of Merida. Very friendly and helpful host who went above and beyond to take care of our family and provided loads of helpful recommendations. Great beers available on site as well from a local brewery. Highly recommended.

Beautiful old colonial style building, with two lovely tree-filled patios and a pool. Helpful, cheerful staff, and nice food for breakfasts.

Wow what a place! Amazing fairytale like old hotel. The room I was given was huge, felt like a king. Can’t talk about this and your usual modern pokey little 3 x 3 meter claustrofóbic rooms in the same sentence. The ceiling was at least 5 meters high, lots of room to breathe and relax. The swimming pool was amazing, really long and went around the corner as well, you could swim laps in it. The lobby was huge as well and the atmosphere was very relaxing. This is an old hotel, so the style goes with it, it has some old fashioned features, but if you prefer your 3 x 3 meter cubbyhole just to get modern feel, go for it. You are missing out on a sensory and visual experience that this place gives.

מלון חדש , נעים ומרווח ממש במרכז העיר. עיצוב נעים ויפה, ומאוד שקט למרות המיקום המרכזי. חנייה במלון.

With love for detail restored 19. Century villa with an additional modern second building that blends in perfectly with its natural color and clean exterior design. Perfect location to wander around the city either by foot or the hotel’s bicycles. Exceptionally friendly and attentive staff!

The entire process went well from check-in to check-out. The experience was great all around. The hotel staff, cleaning staff and the restaurant staff was great. No complaints

It was basic but set us up very well for our busy days of sightseeing

Hacienda Xcanatun is a stunning hotel with incredible rooms surrounded by lush and tropical greenery. The expansive pool and spacious relaxation areas offer perfect tranquility for unwinding. Impeccable cleanliness and unbelievably friendly staff ensure an unforgettable stay.

The friendliest team in Mexico, helpful at every step. The room may not be stunning, but with a comfortable bed and plenty of space. The nice breakfast. Nice recreation area.

Habitaciones limpias y amplias

Perfect location, excellent service!

Loved the decor and character of the hotel. Staff were very helpful. Loved the rooftop hot tub.