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The luxurious Hotel Ambassador is located on the Kärntner Straße shopping street in the centre of Vienna, just 200 metres from the Stephansplatz and Karlsplatz Underground Stations. It offers a restaurant and free WiFi. Opened in 1898, the Ambassador Hotel has hosted famous guests such as Marlene Dietrich and Mark Twain. It is within a short walking distance from major sights such as St. Stephen’s Cathedral, the Hofburg Imperial Palace, and the State Opera. Hotel Ambassador’s spacious and elegant rooms are individually decorated with select antiquities. They include adjustable air conditioning, satellite TV, a minibar, and a safe. The restaurant serves Austrian cuisine and seasonal dishes. The winter garden overlooks the historic Neuer Markt square. The atrium bar serves cocktails, coffee and snacks. In summer, guests can relax in the open-air café on Kärntner Straße. The Hofburg Congress and Event Centre is a 10-minute walk away.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Vienna, this hotel has an excellent location score of 9.8

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
or
2 single beds
1 large double bed
1 large double bed
or
2 single beds
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Guest reviews

Categories:

Staff
8.7
Facilities
8.4
Cleanliness
8.8
Comfort
9.0
Value for money
8.4
Location
9.8
Free WiFi
8.6
High score for Vienna
Select topics to read reviews:

Guests who stayed here loved

  • Liz
    United Kingdom United Kingdom
    Wonderful location .. Large airy room and bathroom (separate toilet) Comfy beds, bathrobe &slippers Fridge Didn't have breakfast so cannot comment
  • Martina
    Ireland Ireland
    Excellent location. 3 rooms with connecting doors. Really great stay in this hotel
  • Liz
    United Kingdom United Kingdom
    Location was excellent - easy to get to all major sites. Staff were really helpful and rooms very comfortable
  • Melissa
    United Kingdom United Kingdom
    Fantastic location, extremely clean, friendly will definitely be back! Loved Vienna 😍
  • Avril
    United Kingdom United Kingdom
    The property is beautiful, very clean and amazing ambience. The location is bang in middle of everywhere you would want to be when visiting Vienna. Staff were very pleasant and friendly.
  • Ivanka
    United Kingdom United Kingdom
    Location was perfect. The room was big, comfortable and clean.
  • Martin
    United Kingdom United Kingdom
    All as in my previous review, but I would add that thoughtful action on the part of check-in staff meant we could stay in the same room for this extra night.
  • Martin
    United Kingdom United Kingdom
    The location. Nearly everything we wanted to visit was in comfortable walking distance. Helpful, friendly and professional staff, available at all times. Very high standard of daily cleaning. The decor. A generously proportioned room.
  • Stuart
    United Kingdom United Kingdom
    Location, culture, attentive staff, delightful room, good decor.
  • Yasmin
    Qatar Qatar
    Location is perfect. Lovely boutique feel. Breakfast amazing. Very clean and well maintained. Staff pleasant and accomodating.

Hotel surroundings

Restaurants
1 restaurant on site

  • Ambassador
    • Cuisine
      European
    • Ambiance
      Modern

Facilities of Hotel Ambassador
Great facilities! Review score, 8.4

Most popular facilities

  • Parking
  • Free WiFi
  • Non-smoking rooms
  • Airport shuttle
  • Restaurant
  • 24-hour front desk
  • Room service
  • Lift
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath

Bedroom

  • Linen
  • Wardrobe or closet

View

  • City view
  • View

Room Amenities

  • Socket near the bed

Pets
Pets are allowed on request. Charges may be applicable.

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar

Internet
WiFi is available in all areas and is free of charge.

Parking
Public parking is possible at a location nearby (reservation is not needed) and costs € 35 per day.

  • Parking garage

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Key access
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Car hire
  • Interconnected room(s) available
  • Soundproof rooms
  • Lift
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Upper floors accessible by elevator

Languages spoken

  • German
  • English
  • French

House rules
Hotel Ambassador takes special requests - add in the next step!

Check-in
From 15:00 to 23:30
Check-out
From 04:00 to 11:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 2 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Extra bed upon request
€ 25 per child, per night
Cot upon request
Free
4 - 11 years
Extra bed upon request
€ 25 per child, per night
12+ years
Extra bed upon request
€ 50 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroCash

The fine print
Need-to-know information for guests at this property

Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation.

When booking for more than 15 nights, different cancellation policies may apply. In this case you will be contacted by Hotel Ambassador.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Hotel Ambassador

  • Hotel Ambassador offers the following activities / services (charges may apply):

    • Check-in at Hotel Ambassador is from 15:00, and check-out is until 11:30.

    • Hotel Ambassador has 1 restaurant:

      • Ambassador

    • The prices at Hotel Ambassador may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Room options at Hotel Ambassador include:

      • Double
      • Apartment

    • Hotel Ambassador is 450 yards from the centre of Vienna. All distances are measured in straight lines. Actual travel distances may vary.