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In a quiet location near the center of Bad Gastein, Residence AlpenHeart is only 1,650 feet from the Stubnerkogel Cable Car and a 5-minute walk from the Felsentherme Thermal Spa. It offers a sauna and fitness facilities. Free WiFi is available in all areas.

The bright, Alpine-style rooms feature a flat-screen cable TV and a bathroom with a hairdryer. Some have a balcony overlooking the mountains.

The leisure room offers a billiards table, tabletop football and a TV. A ski storage room and free private parking are available on site.

Half-board is provided at Residence AlpenHeart. You can relax at the hotel's bar, which is open during the whole day.

This is our guests' favorite part of Bad Gastein, according to independent reviews.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Residence AlpenHeart has been welcoming guests since Mar 3, 2010

Nearby Ski Lifts:
  • Babylift - 1,550 feet
  • Bucheben - 1,750 feet
  • Stubnerkogelbahn 1 - 2,000 feet
  • Graukogel I - 4,250 feet
  • Graukogel II - 4,850 feet

Property Highlights

Located in the best-rated area in Bad Gastein, this hotel has an excellent location score of 8.2

Breakfast Info

Continental, Full English/Irish, Vegetarian, Buffet

Free private parking available at the hotel


Select dates to see this property's availability and prices

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Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours
  • Hi Is late check in possible?
    hi, yes it's possible, we just have to give us a call, to explain you where you can find the room key, when it's going to be after 8 p.m. best regards Marian
    Answered on September 29, 2021
  • hi.. if i dont need additional bed for my son, 7 yr old boy, do i still need to pay extra or can i book a room with 2 adults?
    hi, you can of course book a room for 2 adults, but we have to charge 20 euros for child from 4 to 18 years per night when using existing beds.
    Answered on June 17, 2021
  • Is there an AC in the room ?
    Unfortunately we do not have an Aircondition.
    Answered on July 20, 2022
Hotel area info *
Amenities of Residence AlpenHeart
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Linens
  • Wardrobe or closet
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
  • Ski storage
  • Kids' club
  • Cycling
  • Hiking
  • Darts
  • Pool table
  • Playground
  • Game room
  • Skiing Off-site
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • TV
Food & Drink
  • Tea/Coffee maker
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
  • Parking garage
  • Electric vehicle charging station
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
Entertainment & Family Services
  • Strollers
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
Business Facilities
  • Fax/Photocopying Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • Safe
  • Shared lounge/TV area
  • Vending machine (drinks)
  • Designated smoking area
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Family rooms
  • Non-smoking rooms
  • Upper floors accessible by stairs only
  • Fitness
  • Massage chair
  • Spa lounge/Relaxation area
  • Hot tub/Jacuzzi Additional charge
  • Fitness center
  • Sauna Additional charge
Languages Spoken
  • Czech
  • German
  • English
  • Slovak
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules

Residence AlpenHeart takes special requests – add in the next step!


2:00 PM - 8:00 PM

Guests are required to show a photo ID and credit card at check-in


8:00 AM - 10:30 AM


Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
4+ years
Extra bed upon request
€ 20 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in


Pets are not allowed.

Maestro Mastercard Visa JCB Residence AlpenHeart accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note the dinner on the day of your arrival is from 18:00 until 20:00.

In case you would like to request early or late check-in please inform the property about your approximate time of arrival.

When booking more than 3 rooms different policies and conditions may apply.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Please inform Residence AlpenHeart of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Residence AlpenHeart

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Residence AlpenHeart on this page.

  • Check-in at Residence AlpenHeart is from 2:00 PM, and check-out is until 10:30 AM.

  • Residence AlpenHeart offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Cycling
    • Hiking
    • Playground
    • Pool table
    • Skiing
    • Game room
    • Darts
    • Kids' club
    • Massage chair
    • Spa lounge/Relaxation area
    • Fitness

  • Guests staying at Residence AlpenHeart can enjoy a highly-rated breakfast during their stay (guest review score: 9.3).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Buffet

  • Residence AlpenHeart is 1 miles from the center of Bad Gastein.

  • The prices at Residence AlpenHeart may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Residence AlpenHeart include:

    • Double
    • Triple
    • Quad
    • Single
    • Apartment

  • Yes, Residence AlpenHeart is popular with guests booking family stays.

  • From the nearest airport, you can get to Residence AlpenHeart by:

    • Train 1h 30min