Hi. Yes we have a lift. Kind regards, Jonas

Hi there, Please go to our site to view all rates and room types. Let me know if you have any more questions :) Kind Regards, Ethan

Yes, we have paid secure storage lockers big enough for large suit cases. Prices vary in between $2-7 depending on length of use and size of locker.

Yes, we do hostel activities such as BBQ night, pancake breakfast, guided walks around up to the light house and around Cape Byron, toastie lunch and more. Activities change over the year so please check with us what's going on for the dates you plan to stay. We will also help you to book both local and Australia wide tours, please just ask at reception.

Hi, yes they can stay but they will need parental permission. Kind Regards, Ethan

the refund may be on it's way. i would need more information like you last name in order to check

Yes we do late arrivals and early check outs

Hi there, All private rooms come equipped with towels. There is a shuttle service from the airport called Steve's Ballina, No (0414 66 00 31)

There is aircon in our premium private rooms only.

There is air conditioning in our Double Premium Room with Private Bathroom.

We do our best to keep noise to a minimum and our outdoor common areas are vacated from 11pm. Our night manager patrols the building until 4am asking guests to leave outdoor common areas and to to keep noise down. However, Byron Bay is a very lively tourist destination and some street noise or guests coming back from a good night out may occur.

• If you’re 16 or under you’ll need a parent/legal guardian aged over 21 to stay with you in a private room • If you’re 17 you can stay unaccompanied at most hostels with a letter from your parent/legal guardian stating they’re aware you are staying at the hostel and that the hostel will not supervise your activities. Please double check with the hostel before you make a booking as a number of hostels, for instance those that have licensed areas, require all persons under 18 to be accompanied by a parent/legal guardian

We have two car parks, the free car park is first come first served. There is also a paid carpark where you can reserve a spot for the duration of your stay which starts from $10 a night

Sheets and blankets are included in all room types, however towels are only included in out private rooms with private bathroom. We do also have towels for rent at reception.

Yes, all our dormitories are provided with lockers but you need your own padlock to lock them. We also sell padlocks at reception.

We sell locks but we do not rent them.

No, reception is open 8am-9pm every day

We do not offer a shuttle service. The festival does provide shuttles you can find information on their web-site.

No, we do not allow guests to use their own bedding such as own sheets, blankets or sleeping bags for hygienic reasons.