About this property

Reliable info:
Guests say the description and photos for this property are very accurate.

Just 3 minutes walk from the popular Bluewater Lagoon, Lanai Riverside Apartments features a sauna and a fitness center. Each apartment offers a private balcony and a fully equipped kitchen and free unlimited WiFi is available. All air-conditioned apartments offer a spacious living area with a desk, a plasma-screen TV and a DVD player. Each also offers laundry facilities and a dining setting. Some apartments offer views of the Pioneer River. Guests can enjoy a BBQ in the outdoor dining area, surrounded by tropical gardens. There is free covered parking provided on-site. Lanai Apartments are just 5 minutes’ walk from shops and restaurants located on the Pioneer River Promenade. It is 5 minutes' walk from Mackay Entertainment and Convention Center. Blacks Beach is 20 minutes' drive away.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.4)

    • Free Private Parking Available On Site

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 queen bed
Bedroom 1
1 queen bed
Bedroom 2
1 full bed
Bedroom 1
1 full bed
Bedroom 2
1 full bed
Bedroom 3
1 full bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Shonna
    Australia Australia
    Great location, clean and spacious in a 2 bedroom apartment. Off street parking
  • Blanch
    Australia Australia
    Location was great. I was late checking in, but a call to the after hours reception sorted it out after some confusion from the person who picked up my call. I got a call and a text with the code I needed to get my key.
  • Adrian
    Australia Australia
    Location was close to shops and restaurants and near the river. The main bedroom was large and roomy with excellent facilities.
  • Marlie
    Australia Australia
    The property was very clean, neat and tidy. Situation walking distance from shopping, restaurants and park.
  • Lynette
    Australia Australia
    The location was excellent , close to shops, entertainment and restaurants.
  • Dean
    New Zealand New Zealand
    Very nice apartment with good facilities. Very close to the mall.
  • Vincent
    Australia Australia
    Great location, friendly staff and very clean and good sized apartment.
  • Zoemaree
    Australia Australia
    Great location, great layout for a family, staff were very friendly and accomodating.
  • Elise
    United Kingdom United Kingdom
    Great apartment! Very large and has everything that you need! The ladies who work at the reception are extremely friendly and helpful!
  • Warren
    Australia Australia
    Great location. Very convenient to food and shopping.

Hosted by Karen

9.3
Host Review Score
Karen
Lanai Riverside Apartments is located right alongside the Pioneer River in Mackay, with the Bluewater Lagoon and Canelands Shopping Centre less than 100 metres away. Our CBD location is perfect for those working in and around the Mackay region.
Hailing from a tourism and hospitality background, we pride ourselves on being local and supporting our local community. Our personnel have been hand selected, and bring with them a wealth of knowledge of the industry together with exemplary service
There's so much to see and do while in the Mackay region from scuba diving in the rainforest with platypus, getting up close and personal with our kangaroos and wildlife at Cape Hillsborough, to enjoying watching the annual Mackay Harbour Beach Horse Races. For those looking for heart pumping adrenalin activities check out our cable ski park, tigermoth joy rides or Megaforce Charters reef fishing to name a few activities. And just to slow down the pace a visit to the Sarina Sugar Mill, Orchid Park and Botanical Gardens and Eungella National Park are an absolute must. Our friendly local team can help plan a perfect escape for you and connect you with Mackay Tourism's ambassadors to find out what there is to see and do while in Mackay.
Language spoken: English

Area info

House rules

Lanai Riverside Apartments takes special requests – add in the next step!
Check-in
From 2:00 PM to 6:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of AUD 300 is required on arrival. That's about $194. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
AUD 15 per child, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 9:00 PM and 8:00 AM.
Pets
Pets are not allowed.

The fine print

Must-know information for guests at this property

If you expect to arrive after 19:00, please contact Lanai Riverside Apartments in advance to arrange key collection, using the contact details found on the booking confirmation.

Please note that there is a 2.2% charge when you pay with an American Express or Diners Club credit card.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Lanai Riverside Apartments of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 21:00:00 and 08:00:00.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

A damage deposit of AUD 300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Lanai Riverside Apartments