About this property

Newly refurbished Mercure Sydney Bankstown is an ideal base for working and relaxing in Western Sydney. Discover comfortable rooms with a kitchenette, smart TV, Wi-Fi, air conditioning, ironing equipment, in-room safe, blow drier and toiletries. Enjoy complimentary parking, luggage storage, a 24-hour front desk, guest laundry, breakfast hosted in the Greenfields Bistro, 14 on-site restaurants, eight conference spaces, gym, kid’s center, medical center, pharmacy and barber, all a part of the Bankstown Sports Club. Guests can be charged to their rooms from most restaurants and can connect to complimentary high-speed Wi-Fi across all public areas. The hotel requires a valid ID to be presented upon check-in (rules by Bankstown Sports Club).

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

    • Top Location: Highly rated by recent guests (8.7)

    • Breakfast Info

    • Continental, Full English/Irish, Buffet

    • Free parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 queen bed
3 twin beds
1 queen bed
1 king bed
2 twin beds
1 king bed
1 king bed
2 twin beds
1 full bed
1 full bed
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Sustainability

This property has 1 third-party sustainability certification.
  • Ecotourism Australia Sustainable Tourism Certification
    Ecotourism Australia Sustainable Tourism Certification

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Gerard
    Australia Australia
    Its clean and worth the value of the price. Theres a sports club down so it nice to explore.
  • Ann
    Australia Australia
    We were extremely impressed with the helpfulness of all the staff including the domestic staff. Everyone was friendly and so willing to go above and beyond to ensure our stay at the Mercure was a great one.
  • Robyn
    Australia Australia
    We had an accessible room for my aged mother and it was very roomy and comfortable.
  • Paige
    Australia Australia
    I was obsessed with the futuristic elevator and tropical features like the koi fish pond near the lobby! The whole atmosphere upon entrance to the building has an exciting feel to it. It has a gaming area and cafe etc. I didn't get a chance to...
  • Viv
    Australia Australia
    Accompanied my daughter who was to have surgery in Bankstown Hospital and staying overnight after procedure. Hotel was 7 minute drive away, 30 minute walk. After a day at hospital, it was great to come back and easily order and pick up take away...
  • Owen
    Australia Australia
    Room and location was great, bed was very comfortable
  • Tom
    Australia Australia
    Breakfast in the morning was awesome. $25 all you can eat.
  • Stephen
    Australia Australia
    The bedroom was very Clean and well maintained and serviced
  • Debbie
    United States United States
    I loved my stay at Mercure. They exceeded my expectations in every way. I will be recommending this facility as a place for others to stay for sure. Thank you Mercure. You are among the best! <3
  • Kim
    Australia Australia
    I was there for a show and it was very convenient. Maybe you should think of doing package deals when people are coming to shows as the rooms are a bit pricey and if you were staying for the weekend, accommodation would cost more than the show.

Hotel area info

Amenities of Mercure Sydney Bankstown

Great facilities! Review score, 8.4

Most popular amenities

  • Free parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Facilities for disabled guests

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

Kitchen

  • Dining table
  • Electric kettle
  • Microwave
  • Refrigerator
  • Kitchenette

Room Amenities

  • Socket near the bed
  • Clothes rack

Living Area

  • Sitting area

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Internet
Wifi is available in all areas and is free of charge.

Parking
Free public parking is available on site (reservation is not possible).

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Services

  • Daily housekeeping
  • Concierge
  • Baggage storage
  • Wake-up service
  • Express check-in/out
  • Wake-up service/Alarm clock
  • 24-hour front desk
  • Meeting/Banquet facilities
    Additional charge

Front Desk Services

  • Invoice provided

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Convenience store on site
  • Air conditioning
  • Smoke-free property
  • Heating
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron

Accessibility

  • Upper floors accessible by elevator

Spa

  • Fitness center
    Additional charge

Languages Spoken

  • English

House rules

Mercure Sydney Bankstown takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of AUD 200 is required on arrival. That's about $130. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 4 years
Extra bed upon request
AUD 40 per child, per night
Crib upon request
Free
5+ years
Extra bed upon request
AUD 40 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardJCBEftposUnionPay credit cardDebit cardCash

The fine print

Must-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

Please note guests receive 500MB of free WiFi per room, per 24 hours. Additional data is available for AUD 9.95 for the remainder of the 24 hours, for up to 4 devices per room. You must show a valid photo ID upon check in.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mercure Sydney Bankstown of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Mercure Sydney Bankstown