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About this property

Reliable info:
Guests say the description and photos for this property are accurate.

Featuring an outdoor swimming pool, Oaks Mackay Carlyle Suites is 10 minutes' drive from Harbor Beach. Accommodations options include self-contained apartments and private rooms. The property offers free parking and BBQ facilities. Oaks Mackay Carlyle Suites is within 5 minutes’ walk of local shops, cafes and restaurants. *It is 10 minutes’ walk from The Pioneer River and 12 minutes’ drive from Mackay Airport. All rooms are air-conditioned and offer a flat-screen TV with cable channels and a DVD player. There is a microwave, refrigerator and tea and coffee making facilities. The apartments offer a fully equipped kitchen and a balcony. Towels and linen are provided.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Oaks Hotels & Resorts
Hotel chain/brand
Oaks Hotels & Resorts

Property highlights

    • Top Location: Highly rated by recent guests (8.3)

    • Private Parking Available On Site

    • Loyal Customers

    • There are more repeat guests here than most other properties.


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Availability

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Accommodation Type
Number of guests
 
1 king bed
1 queen bed
Bedroom 1
1 queen bed
Bedroom 2
1 king bed
Bedroom 1
1 queen bed
Bedroom 2
1 king bed
Bedroom 1
1 queen bed
Bedroom 2
1 king bed
Bedroom 3
1 king bed
Bedroom 1
1 queen bed
Bedroom 2
1 king bed
1 queen bed
Bedroom 1
1 queen bed
Bedroom 2
1 king bed
Bedroom 1
1 queen bed
Bedroom 2
1 king bed
Bedroom 3
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Jeff
    Australia Australia
    Everything great views, great location very happy and helpful staff at the front counter.
  • Rajan
    Australia Australia
    room was very neat and tidy, exactly the same as shown on the website, rooms very very spacious
  • Camille
    Australia Australia
    Very comfortable beds and rooms. Lots of clean, plush towels.
  • Kay
    Australia Australia
    The male receptionist (l forget his name)was very helpful and assisted us well when asked. He replaced the Iron as the one in our room had residue on it. Also there was a towell that needed replacing as well. We said we were sorry for pointing...
  • Fiona
    Australia Australia
    Rooms were spacious. Washing machine and dryer were a bonus Within walking distance of a few hotels and Goanna Brewing A quick drive to places to eat/shop The staff were lovely and happy to help with arranging clean towels etc. (Room not serviced-...
  • Jamie
    Australia Australia
    The comfort and cleanliness was pristine. Could not fault it.
  • Virginia
    Australia Australia
    Location was great. Walking distance to shops and restaurants.
  • Booth
    Australia Australia
    The apartment was spacious and clean Staff were very helpful.
  • David
    Australia Australia
    The rooms were of good size, nice modern kitchen, comfortable for a few night stay. Clean throughout. Comfy big beds.
  • Suzanne
    Australia Australia
    Great position, aircon and kitchen. Everything you need. Super helpful staff. Good size room.

Host Info

Company review score: 8.8Based on 169,826 reviews from 70 properties
70 managed properties

Property info

Located within Mackay’s thriving central business district (CBD) and just 10 minutes’ drive from the Mackay Airport, Oaks Carlyle will present travellers with a brand new way to stay when visiting Mackay for business, leisure or as a gateway to the Great Barrier Reef.

Languages Spoken

English,French

Area info

Amenities of Oaks Mackay Carlyle Suites

Great facilities! Review score, 8.4

Most popular amenities

  • Outdoor swimming pool
  • Private Parking
  • Free Wifi
  • Family rooms
  • Fitness center
  • Facilities for disabled guests
  • Non-smoking rooms

Parking
Private parking is available on site (reservation is not needed) and costs AUD 5 per day.

    Internet
    Wifi is available in all areas and is free of charge.

    Kitchen

    • Electric kettle
    • Microwave
    • Refrigerator

    Bedroom

    • Linens
    • Wardrobe or closet
    • Alarm clock

    Bathroom

    • Toilet paper
    • Towels
    • Private bathroom
    • Toilet
    • Free toiletries
    • Hairdryer
    • Shower

    Living Area

    • Desk

    Media & Technology

    • iPod dock
    • Flat-screen TV
    • Cable channels
    • DVD player
    • Telephone
    • TV

    Room Amenities

    • Carpeted
    • Ironing facilities
    • Iron

    Outdoors

    • Outdoor furniture
    • Sun deck
    • BBQ facilities
    • Balcony
    • Terrace

    Outdoor swimming pool
    Free!

    • Open all year
    • All ages welcome

    Spa

    • Fitness center

    Food & Drink

    • Tea/Coffee maker

    Services & Extras

    • Wake-up service/Alarm clock

    Front Desk Services

    • Invoice provided
    • Baggage storage
    • Tour desk

    Cleaning Services

    • Daily housekeeping
      Additional charge
    • Suit press
      Additional charge
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge

    Business Facilities

    • Fax/Photocopying
      Additional charge

    Miscellaneous

    • Auditory guidance
    • Visual aids (Braille)
    • Wheelchair accessible
    • Air conditioning
    • Smoke-free property
    • Elevator
    • Family rooms
    • Facilities for disabled guests
    • Non-smoking rooms

    Safety & security

    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key access
    • Safe

    Languages Spoken

    • English
    • French

    House rules

    Oaks Mackay Carlyle Suites takes special requests – add in the next step!
    Check-in
    From 2:00 PM to 6:00 PM
    Guests are required to show a photo ID and credit card at check-in.
    You need to let the property know what time you'll be arriving in advance.
    Check-out
    From 9:00 AM to 10:00 AM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Refundable damage deposit
    A damage deposit of AUD 1 is required on arrival. That's about $0. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 12 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 1 years
    Crib upon request
    AUD 20 per child, per night

    Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    Age restriction
    The minimum age for check-in is 18
    Groups
    When booking more than 4 rooms, different policies and additional fees may apply.
    Accepted payment methods
    American ExpressVisaMastercardDiners ClubEftposUnionPay credit cardCash
    Smoking
    Smoking is not allowed.
    Parties
    Parties/events are not allowed
    Pets
    Pets are not allowed.

    The fine print

    Must-know information for guests at this property

    Please note that there is a 1.5% charge when you pay with a credit card.

    Please note roll-away beds are not available at this property.

    Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

    When booking more than 4 rooms, different policies and additional supplements may apply.

    Please be advised that building works will take place at the property today until 20 June 2025. There may be some noise disruption and also potential impacts to reception as a result of these works, we apologize for any inconvenience caused.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    This property does not accommodate bachelor(ette) or similar parties.

    A damage deposit of AUD 1 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

    FAQs about Oaks Mackay Carlyle Suites