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About this property

Reliable info:
Guests say the description and photos for this property are very accurate.

Located in Melbourne, Quest NewQuay features accommodations 2297 feet from Marvel Stadium (formerly Etihad Stadium) and 1.7 mi from Melbourne City Conference Center. Complimentary WiFi is provided. All units feature air conditioning and a flat-screen TV. St Paul's Cathedral is 2.1 mi from the apartment. Melbourne Airport is 14 mi from the property.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Quest Apartment Hotels
Hotel chain/brand
Quest Apartment Hotels

Property highlights

    • Located in the real heart of Melbourne, this property has an excellent location score of 9.3!


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Availability

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Accommodation Type
Number of guests
 
1 king bed
Bedroom
1 king bed
Living room
1 sofa bed
Bedroom 1
1 king bed
Bedroom 2
1 king bed
Living room
1 sofa bed
1 king bed
Bedroom
1 king bed
Living room
1 sofa bed
Bedroom 1
1 king bed
Bedroom 2
1 king bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • David
    Australia Australia
    Location was in the heart of the areas we wanted to visit specifically Docklands and Marvel Stadium
  • Adam
    Australia Australia
    The cleanliness of the rooms was fantastic and the staff were sensational.
  • Maria
    Australia Australia
    Nice size rooms and trams right nearby. Great views. Beautiful balcony. Everything you need.
  • Margaret
    United States United States
    Special request for using non fragranced cleaning products was honored. Staff very friendly and accommodating. On site parking. Close to tram, restaurants and shops. Very quiet.
  • Pinky
    Qatar Qatar
    April 7-8 was my pre-departure stay at Quest NewQuay, where I booked the Studio Executive room with a stunning view of the Docklands. I had already stayed for 8 nights from March 28 to April 5 in a 1-bedroom apartment. I loved all the staff,...
  • Pinky
    Qatar Qatar
    From the reception staff to the cleanliness of the room (which is non-negotiable for me when choosing a hotel), everything was perfect. The hotel's location is ideal, and I felt safe throughout my stay. My entire stay was so comfortable that I...
  • Pinky
    Qatar Qatar
    From the reception staff to the cleanliness of the room (which is non-negotiable for me when choosing a hotel), everything was perfect. The hotel's location is ideal, and I felt safe throughout my stay. My entire stay was so comfortable that I...
  • Esteban
    United Arab Emirates United Arab Emirates
    - Location, steps away from tram and in the heart of the harbor quay - very comfortable - in front of supermarket and meters away from restaurants
  • Belal
    Australia Australia
    The service was exceptional. We had an issue with our room, and Andrew from the front desk was more than accommodating and made sure he sorted out a new room for us with a free upgrade.
  • Paul
    Canada Canada
    Great friendly and cheerful staff. Excellent room with balcony and water view, as requested. Comfy king bed. Good soundproofing. Perfect location, next to free-tram zone. Interior parking most convenient (must reserve).

Managed by Quest NewQuay

Company review score: 9.3Based on 3,243 reviews from 1 property
1 managed property

Company info

Quest NewQuay brings a new standard of Apartment Hotels into Docklands, Melbourne. Opened in January 2019.

Property info

*Awarded the Best New and Emerging Business in Docklands at the 2020 Docklands Business Awards *Awarded the Best Apartment Hotel over 71 rooms at the Global Serviced Apartment Awards in London, 2020

Languages Spoken

Greek,English,Gujarati,Hindi,Italian,Maltese,Chinese

Area info

Amenities of Quest NewQuay

Great facilities! Review score, 8.8

Most popular amenities

  • Free Wifi
  • Family rooms
  • 24-hour front desk
  • Non-smoking rooms
  • Fitness center
  • Facilities for disabled guests
  • Terrace
  • Laundry
  • BBQ facilities
  • Elevator

Parking
No parking available.

Internet
Wifi is available in the rooms and is free of charge.

Kitchen

  • Cleaning products
  • Toaster
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Microwave
  • Refrigerator

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • iPod dock
  • Flat-screen TV
  • Laptop safe
  • Radio
  • Telephone
  • TV

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
  • Hypoallergenic
  • Tile/Marble floor
  • Soundproof
  • Carpeted
  • Ironing facilities
  • Iron

Accessibility

  • Upper floors accessible by elevator

Outdoors

  • Picnic area
  • Outdoor furniture
  • Sun deck
  • BBQ facilities
  • Balcony
  • Terrace

Common Areas

  • Shared lounge/TV area

Spa

  • Fitness
  • Fitness center

Food & Drink

  • Grocery deliveries
    Additional charge
  • Tea/Coffee maker

Services & Extras

  • Wake-up service
  • Wake-up service/Alarm clock

Building Characteristics

  • Private apartment in building

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk

Cleaning Services

  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Miscellaneous

  • Visual aids (tactile signs)
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

Languages Spoken

  • Greek
  • English
  • Gujarati
  • Hindi
  • Italian
  • Maltese
  • Chinese

House rules

Quest NewQuay takes special requests – add in the next step!
Check-in
From 2:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 6:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of AUD 50 is required on arrival. That's about $32. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Extra bed upon request
AUD 55 per child, per night
Crib upon request
Free
4+ years
Extra bed upon request
AUD 55 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Accepted payment methods
American ExpressVisaMastercardEftposCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Pets
Pets are not allowed.

The fine print

Must-know information for guests at this property

Please note that there is extra charges when you pay with a (Visa, Mastercard, American Express etc) credit card.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property does not accommodate bachelor(ette) or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of AUD 50 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Quest NewQuay