About this property

Wake up to breathtaking views of the iconic Sydney Opera House, the Harbor Bridge or Darling Harbor each morning. You will be spoiled for choice at the Shangri-La Hotel, with a day spa, fitness center and indoor pool at your disposal. The Shangri-la Sydney is located in the historic Rocks area, where Europeans first settled in Australia in 1788. This enviable location is just 5 minutes’ walk from both the Sydney Opera House and the MCA (Museum of Contemporary Art). After a day of sightseeing, you can relax in the bathtub of your lavish marble bathroom. All rooms include free Wi-Fi and an iPod dock, as well as fluffy bathrobes and slippers. CHI, The Spa offers a luxurious escape in its private spa suites, with a range of body treatments and massages on offer. The hotel also offers a hot tub, sauna and sun deck so you can make the most of your stay. The award-winning Altitude Restaurant features magnificent views of the harbor and the New York-inspired Blu Bar on 36 is the perfect spot for a creative cocktail.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

    • Top Location: Highly rated by recent guests (9.3)

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Buffet

    • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
1 king bed
and
1 sofa bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
2 twin beds
2 twin beds
2 twin beds
2 full beds
2 full beds
2 full beds
1 king bed
1 king bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
Bedroom
1 king bed
Living room
1 sofa bed
1 king bed
1 king bed
1 king bed
1 king bed
and
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Salgado
    Australia Australia
    The hotel was very comfortable, with amazing views that made the stay unforgettable. The staff were attentive and professional, making sure everything went smoothly. The room was spacious, clean, and well-kept, which made us feel completely relaxed.
  • Miriam
    Australia Australia
    We have a room with the panoramic view of Sydney opera house and harbour bridge which is so perfect for vivid sydney season. The room is spacious and they gave Us a free champagne and a slice of cake as a welcome and birthday treat. We also enjoy...
  • Tom
    United States United States
    The property was beautiful and the staff was fantastic. Jerry in particular from the breakfast service was very attentive and had great suggestions for the stay. The club access was worth it. It’s rare a hotel feels like an attraction in the city...
  • Jonathan
    Australia Australia
    Had a wonderful stay celebrating my wife's birthday
  • Christopher
    United States United States
    Very central location on The Rocks, excellent facilities including a large gym & swimming pool, and a rooftop bar and restaurant with glorious views over Sydney harbour.
  • Mads
    Australia Australia
    An amazing view from the room of the Opera House and in a perfect location. Super convenient to everything with many options around. The staff were super helpful and service great. Highly recommend!
  • John
    Australia Australia
    I am originally from Newcastle so I have visited Sydney many, many times both for personal trips, and for business. I would say that this Hotel is the best Hotel in Sydney I have ever stayed in. From the staff at reception, to the concierge/s,...
  • Noelani
    Australia Australia
    The staff were super friendly which set the atmosphere upon checking in, and they gave us a beautiful bottle of sparkling wine with cake and fruit for my friend's birthday - that was such a sweet start. The views were amazing. The space of the...
  • Lee
    Australia Australia
    From the moment I arrived the service was exceptional, most impressed. The entire check in process was very professional & extremely efficient. The staff are amazing & did everything and more to make my birthday stay special. Thank you very much &...
  • Mark
    Australia Australia
    Amazing views, Beautiful Room ESHAN at front desk was extremely welcoming and made our stay extra special. He is a real asset to the Shangri-La brand 🥃🍷

Hotel area info

Restaurants

2 Restaurants On Site
  • Altitude
    • Open for
      Lunch • Dinner • High tea
    • Ambience
      Romantic
  • Café Mix Restaurant
    • Open for
      Breakfast

House rules

Shangri-La Sydney takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
AUD 275 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
AUD 275 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroUnionPay credit cardCash

The fine print

Must-know information for guests at this property

The name on the credit card used for the booking should correspond to the guest staying at the property.

A 1.85% credit card surcharge for credit cards is applicable for all credit card transactions.

We require a credit card pre-authorization or a prepayment of the full accommodations amount plus AU$145 per night for incidentals, for a guest to be able to check in to the hotel.

Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children aged 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult breakfast price.

Please note over New Years a nonrefundable, nontransferable pre-payment is required. Floor allocations will depend on the room type and date of arrival. Guests cannot request a specific floor during this time.

When booking 9 rooms or more, different policies and additional supplements will apply.

The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (6.9 feet) high.

Please note that Rollaway beds over NYE will be charged at $450 per night and $800 for Horizon Club Rooms and all Suites.

Operating hours for Altitude Restaurant and Blu Bar on Level 36 may vary during the Festive Season and on Public Holidays.

Please note that the Horizon club lounge is closed from 16 to 17 December 2024.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Shangri-La Sydney of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Shangri-La Sydney