About this property

Wake up to breathtaking views of the iconic Sydney Opera House, the Harbor Bridge or Darling Harbor each morning. You will be spoiled for choice at the Shangri-La Hotel, with a day spa, fitness center and indoor pool at your disposal. The Shangri-la Sydney is located in the historic Rocks area, where Europeans first settled in Australia in 1788. This enviable location is just 5 minutes’ walk from both the Sydney Opera House and the MCA (Museum of Contemporary Art). After a day of sightseeing, you can relax in the bathtub of your lavish marble bathroom. All rooms include free Wi-Fi and an iPod dock, as well as fluffy bathrobes and slippers. CHI, The Spa offers a luxurious escape in its private spa suites, with a range of body treatments and massages on offer. The hotel also offers a hot tub, sauna and sun deck so you can make the most of your stay. The award-winning Altitude Restaurant features magnificent views of the harbor and the New York-inspired Blu Bar on 36 is the perfect spot for a creative cocktail.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

    • Top Location: Highly rated by recent guests (9.2)

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Buffet

    • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
1 king bed
and
1 sofa bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
2 twin beds
2 twin beds
2 twin beds
2 full beds
2 full beds
2 full beds
1 king bed
1 king bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
Bedroom
1 king bed
Living room
1 sofa bed
1 king bed
1 king bed
1 king bed
1 king bed
and
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Tom
    United States United States
    The property was beautiful and the staff was fantastic. Jerry in particular from the breakfast service was very attentive and had great suggestions for the stay. The club access was worth it. It’s rare a hotel feels like an attraction in the city...
  • Jonathan
    Australia Australia
    Had a wonderful stay celebrating my wife's birthday
  • Christopher
    United States United States
    Very central location on The Rocks, excellent facilities including a large gym & swimming pool, and a rooftop bar and restaurant with glorious views over Sydney harbour.
  • Mads
    Australia Australia
    An amazing view from the room of the Opera House and in a perfect location. Super convenient to everything with many options around. The staff were super helpful and service great. Highly recommend!
  • John
    Australia Australia
    I am originally from Newcastle so I have visited Sydney many, many times both for personal trips, and for business. I would say that this Hotel is the best Hotel in Sydney I have ever stayed in. From the staff at reception, to the concierge/s,...
  • Noelani
    Australia Australia
    The staff were super friendly which set the atmosphere upon checking in, and they gave us a beautiful bottle of sparkling wine with cake and fruit for my friend's birthday - that was such a sweet start. The views were amazing. The space of the...
  • Lee
    Australia Australia
    From the moment I arrived the service was exceptional, most impressed. The entire check in process was very professional & extremely efficient. The staff are amazing & did everything and more to make my birthday stay special. Thank you very much &...
  • Mark
    Australia Australia
    Amazing views, Beautiful Room ESHAN at front desk was extremely welcoming and made our stay extra special. He is a real asset to the Shangri-La brand 🥃🍷
  • Kate
    Australia Australia
    Loved the service, everyone was friendly and great service
  • Kim-ly
    Australia Australia
    Great sized room for a family, close to ferry, trains and trams. The room service was professional, polite, personal and attentive.

Hotel area info

Restaurants

2 Restaurants On Site
  • Altitude
    • Open for
      Lunch • Dinner • High tea
    • Ambience
      Romantic
  • Café Mix Restaurant
    • Open for
      Breakfast

Amenities of Shangri-La Sydney

Great facilities! Review score, 8.9

Most popular amenities

  • Indoor swimming pool
  • Private Parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • 24-hour front desk
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Towels
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Sun deck
  • Terrace

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed

Living Area

  • Sitting area
  • Desk

Media & Technology

  • iPod dock
  • Flat-screen TV
  • Radio
  • Telephone
  • TV

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Private parking is available on site (reservation is not needed) and costs AUD 105 per day.

  • Valet parking
  • Parking garage

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Strollers
  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Car rental
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Indoor swimming pool
Free!

  • Open all year
  • Heated pool
  • Pool/Beach towels

Spa

  • Locker rooms
  • Fitness
  • Full-body massage
  • Couples' massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty services
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • English
  • Japanese
  • Chinese

House rules

Shangri-La Sydney takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
AUD 275 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
AUD 275 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroUnionPay credit cardCash

The fine print

Must-know information for guests at this property

The name on the credit card used for the booking should correspond to the guest staying at the property.

A 1.85% credit card surcharge for credit cards is applicable for all credit card transactions.

We require a credit card pre-authorization or a prepayment of the full accommodations amount plus AU$145 per night for incidentals, for a guest to be able to check in to the hotel.

Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children aged 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult breakfast price.

Please note over New Years a nonrefundable, nontransferable pre-payment is required. Floor allocations will depend on the room type and date of arrival. Guests cannot request a specific floor during this time.

When booking 9 rooms or more, different policies and additional supplements will apply.

The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (6.9 feet) high.

Please note that Rollaway beds over NYE will be charged at $450 per night and $800 for Horizon Club Rooms and all Suites.

Operating hours for Altitude Restaurant and Blu Bar on Level 36 may vary during the Festive Season and on Public Holidays.

Please note that the Horizon club lounge is closed from 16 to 17 December 2024.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Shangri-La Sydney of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Shangri-La Sydney