About this property

Newly refurbished Mercure Melbourne Southbank is ideally located just 1972 ft from Southbank Promenade on the Yarra River, a 10 min walk to the popular Bourke Street Mall, 15 minutes' walk from Crown Casino, and only 1148 ft from Flinders Street Station. Each of the 275 rooms are fitted with a generous bed, kitchenette, TV, Wi-Fi, safety box, ironing equipment and air conditioning. The hotel has a guest laundry, luggage storage, 24-hour front desk, a self-check-in desk and spacious meeting and event spaces. The restaurant serves buffet breakfast and offers an all-day menu available for in-room orders. Fixed-price parking is available at Wilson Eureka Parking lot, where guests can present their entry ticket to reception upon arrival. Parking space - subject to availability.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

    • Located in the heart of Melbourne, this hotel has an excellent location score of 9.3

    • Breakfast Info

    • Continental, Full English/Irish, Buffet

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
2 twin beds
or
1 sofa bed
2 twin beds
2 twin beds
2 queen beds
1 king bed
Superior Queen Room with River View
1 queen bed
2 twin beds
Deluxe King Room with River View
1 king bed
1 queen bed
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Sustainability

This property has 1 third-party sustainability certification.
  • Ecotourism Australia Sustainable Tourism Certification
    Ecotourism Australia Sustainable Tourism Certification

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Leanne
    Australia Australia
    Great breakfast buffet, close to everything, an easy place to stay with kids for a weekend in the city
  • Eugenia
    Australia Australia
    Loved the location. The room was clean. Was happy to stay there
  • Luz
    Australia Australia
    Is perfectly located, walking distance to many amenities.
  • Leah
    Australia Australia
    Great Location, friendly staff, clean rooms, good sized rooms
  • Normtrooper
    Australia Australia
    Great location with plenty to do in the area. Staff were friendly and chatty which was nice. Room was comfortable.
  • Evelyn
    Australia Australia
    Loved the location, the ease of check-in/check-out, room was spacious and had everything needed. The blockout curtains work really well. It is not affected by noise in the city.
  • Li
    Australia Australia
    The location was excellent. I liked that there was a kettle and microwave in the room. Quite spacious. Breakfast buffet was tasty and worth the price.
  • Lauren
    Australia Australia
    We’ve stayed here before and we were very happy with the location, cleanliness, price and staff.
  • Hayley
    Australia Australia
    Best location it’s our go to every time we go to Melbourne
  • Anton
    Australia Australia
    Fantastic location for Melb CBD. Comfortable and modern. Decent breakfast too. Would visit again.

Hotel area info

Restaurants

1 Restaurant On Site
  • Distrikt Press
    • Cuisine
      Australian
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Mercure Melbourne Southbank

Great facilities! Review score, 8

Most popular amenities

  • Parking
  • Free Wifi
  • Family rooms
  • 24-hour front desk
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Facilities for disabled guests
  • Bar

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
Public parking is available at a location nearby (reservation is not needed) and costs AUD 30 per day.

  • Parking garage
  • Accessible parking

Services

  • Daily housekeeping
  • Concierge
  • Baggage storage
  • Express check-in/out
  • Laundry
    Additional charge
  • 24-hour front desk
  • Meeting/Banquet facilities
    Additional charge
  • Room service

Front Desk Services

  • Invoice provided

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access

General

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Languages Spoken

  • English

House rules

Mercure Melbourne Southbank takes special requests – add in the next step!
Check-in
From 2:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 4 years
Extra bed upon request
AUD 50 per stay
Crib upon request
Free
5+ years
Extra bed upon request
AUD 50 per stay

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardJCBEftposUnionPay credit cardDebit card Cash is not accepted

The fine print

Must-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

Please inform Mercure Melbourne Southbank of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Mercure Melbourne Southbank