• Swimming pool
  • Free WiFi
  • Balcony
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Baggage storage

The Crowne Plaza Kitchener-Waterloo is a nonsmoking property and features an indoor pool, fitness center and on-site restaurant. Modernly furnished accommodations offers free wireless internet, microwave and mini fridge. A TV with cable channels, iron, ironing board and air conditioning are standard in all the guest rooms. Each comes with a telephone, coffee-tea-facilities and private bathroom with toiletries. The aqua restaurant at Crowne Plaza Kitchener-Waterloo serves a variety of dishes and also offers room service upon request. Guests can also enjoy a drink in the Center Point Lounge. The Kitchener Go Station is conveniently located 2822 feet from the property. It is 1.2 mi from Rockway Golf Course, while the Region of Waterloo International Airport is 9.3 mi away. Parking is provided at an additional cost.

Couples in particular like the location – they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Crowne Plaza Hotels & Resorts
Hotel chain/brand
Crowne Plaza Hotels & Resorts

Property highlights

Top Location: Highly rated by recent guests (8.3)

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
or
1 king bed
1 king bed
1 king bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.5
Facilities
7.8
Cleanliness
8.3
Comfort
8.2
Value for money
7.5
Location
8.3
Free WiFi
8.4
Select topics to read reviews:

See what guests loved the most:

  • Michael
    Canada Canada
    Room was clean, food was tasty at resterant. Staff very polite
  • Judy
    Canada Canada
    Location was excellent for our needs. We were able to walk to our venue.
  • Tiffany
    Canada Canada
    The basement with the mini golf, bowling alley and arcade is always amazing for the kids!

Hotel area info

Restaurants
1 Restaurant On Site

  • AQUA Restaurant
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian • Gluten-free

Amenities of Crowne Plaza Kitchener-Waterloo, an IHG Hotel

Most popular amenities
  • Indoor swimming pool
  • Private Parking
  • Free WiFi
  • Non-smoking rooms
  • Room service
  • Restaurant
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Kitchen
  • Coffee machine
  • Dryer
  • Microwave
  • Refrigerator
Room Amenities
  • Socket near the bed
Activities
  • Mini golf
    Additional charge
  • Bowling
    Additional charge
  • Ping-pong
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs CAD 12 per day.
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
General
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Carpeted
  • Elevator
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Indoor swimming pool
    Languages Spoken
    • English

    House rules

    Crowne Plaza Kitchener-Waterloo, an IHG Hotel takes special requests – add in the next step!

    Check-in

    From 3:00 PM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    Until 11:00 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Refundable damage deposit

    A damage deposit of CAD 100 is required on arrival. That's about USD 73. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 18 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0+ years
    Extra bed upon request
    CAD 15 per person, per night

    Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

    There are no cribs available at this property.

    All extra beds are subject to availability.

    Age restriction

    The minimum age for check-in is 19

    Pets

    Pets are not allowed.

    Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

    Mastercard Visa JCB Diners Club American Express Cash is not accepted Crowne Plaza Kitchener-Waterloo, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

    When a breakfast rate is booked, the breakfast is only for 2 adults.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Crowne Plaza Kitchener-Waterloo, an IHG Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    Guests under the age of 18 can only check in with a parent or official guardian.

    A damage deposit of CAD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

    FAQs about Crowne Plaza Kitchener-Waterloo, an IHG Hotel

    • The prices at Crowne Plaza Kitchener-Waterloo, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Crowne Plaza Kitchener-Waterloo, an IHG Hotel is 1,800 feet from the center of Kitchener. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Check-in at Crowne Plaza Kitchener-Waterloo, an IHG Hotel is from 3:00 PM, and check-out is until 11:00 AM.

    • Room options at Crowne Plaza Kitchener-Waterloo, an IHG Hotel include:

      • Double
      • Suite

    • Crowne Plaza Kitchener-Waterloo, an IHG Hotel has 1 restaurant:

      • AQUA Restaurant

    • Crowne Plaza Kitchener-Waterloo, an IHG Hotel offers the following activities/services (charges may apply):

      • Bowling
      • Ping-pong
      • Mini golf
      • Swimming pool