Pets allowed
Free WiFi
Air conditioning
Private bathroom
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms
Luggage storage

You're eligible for a Genius discount at NH Collection Santiago Casacostanera! To save at this property, all you have to do is sign in.

Situated in the Vitacura district of Santiago, NH Collection Santiago Casacostanera is a hotel located at the luxurious Casa Costanera shopping mall. This 4-star hotel offers free WiFi throughout.

The spacious air conditioned rooms feature a flat-screen TV and coffee machine. All rooms offer views, some of Parque Bicentenario and some of the Andes Mountains.

A continental breakfast is offered every morning at a location nearby. Room service is also available.

Private parking is available for a surcharge. There is a 24-hour front desk, a fitness centre and business facilities on site. Additionally, airport shuttle can be arranged.

Santiago International Airport is 12.4 miles away.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

NH Collection Santiago Casacostanera has been welcoming guests since 2 Mar 2018.
Hotel chain/brand: NH Collection

Property highlights

Top location: Highly rated by recent guests (9.4)

Breakfast info


Loyal customers

There are more repeat guests here than most other properties.


Select dates to see this property's availability and prices

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable programme, which means it’s taken significant steps to make your stay more sustainable.
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours
  • Hola, en qué cosiste el desayuno ???
    Buenas tardes estimado/a, Por el momento el desayuno ofrecido es un servicio externo, que se realiza en un restaurante del centro comercial que está ..
    Answered on 12 August 2022
  • Good morning!! The Breakfast is included?? Is it possible to get me at the airport on 24 march is arriving at 09:30 am. Thanks!!
    Good evening, there is two rates that you can book, one with breakfast included and another one without it. If you want to make a reservation send us ..
    Answered on 22 March 2022
  • Hola, quiero hospedarme de martes a jueves (me voy el viernes en la madrugada al aeropuerto), es posible que guarden el equipaje luego del checkout?
    Buenas tardes estimado/a, Si es posible que guardemos su equipaje luego de que se retire, lo etiquetamos y le hacemos entrega de un ticket para que s..
    Answered on 4 September 2022
  • Hello, would I be able to check in early on the day of arrival at around 11am? Thanks!
    Good night, regrettably due high demand in Summer, it is not possible to assure you the check in in that schedule. Best regards, NH Collection front ..
    Answered on 7 January 2022
  • Hola el hotel tiene restaurant? Queremos ir este sábado
    Buenas noches, El hotel de momento no cuenta con restaurant propio. Recomendamos el uso de aplicaciones móviles para solicitar alimentos.
    Answered on 13 July 2021
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Hotel surroundings *
Facilities of NH Collection Santiago Casacostanera
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
  • Linen
  • Wardrobe or closet
  • Coffee machine
  • Electric kettle
Room Amenities
  • Fold-up bed
Pets are allowed. Charges may be applicable.
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Minibar
  • Tea/Coffee maker
WiFi is available in all areas and is free of charge.
No parking available.
Reception services
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Soundproof rooms
  • Lift
  • Facilities for disabled guests
  • Airport shuttle Additional charge
  • Airport pick up Additional charge
  • Airport drop off
  • Non-smoking rooms
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
  • Fitness centre
Languages spoken
  • English
  • Spanish

House rules

NH Collection Santiago Casacostanera takes special requests - add in the next step!


15:00 - 00:00


Until 12:00 hours


Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18


Pets are allowed. Charges may be applicable.

Mastercard Visa American Express NH Collection Santiago Casacostanera accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Dogs and cats are allowed, max. weight 25kg. Limited availability, please contact the hotel before booking. A charge of 30 USD per stay will be applied (max. 2 pets per room). Guide dogs free of charge.

It is expressly stated that NH markets its prices in USD. In the event that the information reflected on the agency's website is in local currency, it is merely indicative and may vary at the time of payment since it depends on the official exchange rate in force on the day of payment.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

FAQs about NH Collection Santiago Casacostanera

  • NH Collection Santiago Casacostanera offers the following activities / services (charges may apply):

    • Fitness centre

  • Check-in at NH Collection Santiago Casacostanera is from 15:00, and check-out is until 12:00.

  • Room options at NH Collection Santiago Casacostanera include:

    • Twin/Double
    • Double
    • Suite

  • The prices at NH Collection Santiago Casacostanera may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at NH Collection Santiago Casacostanera can enjoy a highly-rated breakfast during their stay (guest review score: 7.4).

    Breakfast option(s) include:

    • Continental

  • NH Collection Santiago Casacostanera is 3.7 miles from the centre of Santiago.

  • From the nearest airport, you can get to NH Collection Santiago Casacostanera by:

    • Car 22min