• Garden
  • Free parking
  • 24-hour front desk
  • Daily housekeeping
  • Non-smoking rooms
  • Safe
  • Baggage storage
  • Elevator
  • Parking on site
  • Facilities for disabled guests

Canopy by Hilton Hangzhou West Lake has free bikes, fitness center, a garden and terrace in Hangzhou. The property features a bar, as well as a restaurant serving European cuisine. The property has room service, a 24-hour front desk and currency exchange for guests. The daily breakfast offers buffet, à la carte or continental options. Wushan Square is one mile from the hotel, while Lingyin Temple is 5.1 miles from the property. The nearest airport is Hangzhou Xiaoshan International Airport, 17 miles from Canopy by Hilton Hangzhou West Lake.

Couples in particular like the location – they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Canopy by Hilton
Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (8.5)

Breakfast Info

Continental, Italian, Vegetarian, Asian, Buffet, Breakfast to go

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.7
Facilities
8.7
Cleanliness
8.9
Comfort
8.9
Value for money
7.8
Location
8.5
Select topics to read reviews:

See what guests loved the most:

  • Karmen
    Hong Kong Hong Kong
    The room was cozy and clean. The staffs were friendly and helpful. The location of the hotel was good. You can walk to the west lake. We got welcome drinks at the bar and the waiters were all very kind.
  • Ying
    United States of America United States of America
    Great location, great staff. Joey, the hotel manager, was extremely helpful in getting us a free upgrade to the king loft with other amenities. Kids loved the two floors and we enjoyed the huge living room too! Will definitely book again!
  • Eve
    Singapore Singapore
    Big and spacious room. 2 double beds allow can sleep 4 pax. Cozy sitting area. Clean and comfortable. Fantastic location. Very Modern concept.

Hotel area info

Restaurants
1 Restaurant On Site

  • Nettare餐酒吧
    • Cuisine
      European
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Modern

Amenities of Canopy by Hilton Hangzhou West Lake
Great facilities! Review score, 8.7

Most popular amenities
  • Free parking
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Restaurant
  • Terrace
  • Room service
  • Bar
  • Breakfast
Outdoors
  • Sun deck
  • Terrace
  • Garden
Activities
  • Bicycle rental
  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Bike tours
  • Bar crawls
    Additional charge
Media & Technology
  • Telephone
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
  • Breakfast in the room
  • Bar
Internet
Wired internet is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Valet parking
  • Parking garage
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
Business Facilities
  • Meeting/Banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
Spa
  • Fitness
  • Hot tub/Jacuzzi
  • Fitness center
Languages Spoken
  • English
  • Chinese

House rules

Canopy by Hilton Hangzhou West Lake takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card UnionPay debit card JCB American Express Cash Canopy by Hilton Hangzhou West Lake accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about Canopy by Hilton Hangzhou West Lake

  • Canopy by Hilton Hangzhou West Lake offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Bike tours
    • Happy hour
    • Bar crawls
    • Fitness
    • Themed dinners
    • Bicycle rental

  • Yes, Canopy by Hilton Hangzhou West Lake is popular with guests booking family stays.

  • Room options at Canopy by Hilton Hangzhou West Lake include:

    • Double
    • Triple
    • Suite

  • Canopy by Hilton Hangzhou West Lake has 1 restaurant:

    • Nettare餐酒吧

  • Check-in at Canopy by Hilton Hangzhou West Lake is from 3:00 PM, and check-out is until 12:00 PM.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Canopy by Hilton Hangzhou West Lake on this page.

  • Guests staying at Canopy by Hilton Hangzhou West Lake can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Continental
    • Italian
    • Vegetarian
    • Asian
    • Buffet
    • À la carte
    • Breakfast to go

  • The prices at Canopy by Hilton Hangzhou West Lake may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Canopy by Hilton Hangzhou West Lake is 1.8 miles from the center of Hangzhou. All distances are measured in straight lines. Actual travel distances may vary.