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About this property

Reliable info:
Guests say the description and photos for this property are very accurate.

Citadines Suzhou Xinghai is located within the Suzhou Industrial Park and just minutes from Jinji Lake. The hotel offers a fitness center and comfortable apartments with full kitchen facilities. Suzhou Citadines is a 22-minute drive from Suzhou Railway Station. Suzhou North Railway Station can be reached in 29 minutes by car. Hongqiao International Airport is an one-hour journey by car. Suzhou Expo and Zuo An Commercial Street are a short drive away. The modern rooms at Xinghai Citadines Suzhou come with a stylish living room and full kitchen facilities. A home entertainment system, cable/satellite TV and ironing facilities are included. Guests can work out at the well-equipped fitness center or keep up with the latest news at the business center. Citadines Xinghai also provides a 24-hour reception and laundry services. A daily Continental breakfast buffet is served at the hotel’s dining room.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Citadines
Hotel chain/brand
Citadines

Property highlights

    • Top Location: Highly rated by recent guests (8.8)

    • Breakfast Info

    • Buffet

    • Loyal Customers

    • There are more repeat guests here than most other properties.


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Availability

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Accommodation Type
Number of guests
 
1 sofa bed
and
1 queen bed
Bedroom
1 queen bed
Living room
1 sofa bed
1 queen bed
Bedroom
1 queen bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Jonathan
    United States United States
    Great location, close to two subway lines and many restaurants and shops at nearby Shihuifang. Very comfortable interior, basically a modern apartment, clean and cozy with a kitchen, living room, bathtub and bedroom. Great staff with good...
  • Martinez
    China China
    Location is perfect, walking distance from the downtown. The rooms are very clean, spacious and comfortable, the staff is friendly and welcoming, and can speak good English.
  • Ignacio
    Taiwan Taiwan
    Amazing views, spacious, good value for money, nice breakfast with Western options.
  • Pankaj
    India India
    We stayed there for 15+ days and its third time we are booking the same hotel and were impressed by its exceptional customer service and clean and spacious rooms , breakfast cuisine and moreover have the cooking options in the room itself.
  • Negi
    India India
    Everything was available in room. Staff was also supportive. Value for money
  • Kitti
    Thailand Thailand
    The staffs of the hotel are very helpful. I was happy to stay at the hotel.
  • Pankaj
    India India
    Location is good and to feel the night life everythiis nearby
  • Matthew
    United States United States
    Staff was great. Super helpful. Facilities are solid. On-site laundry, etc. Very clean.
  • Ekaterina
    Russia Russia
    The location is very convenient: nice district, 10 minutes of walk from metro station and mall with foodcort, grocery nearby. The apartments were very clean, and cleaning was daily. The facilities were good: hairdryer, ironing board and iron,...
  • Kang
    United States United States
    I like the staff members who are very friendly and provide excellent services.

Host Info

Company review score: 9.1Based on 223,797 reviews from 258 properties
258 managed properties

Property info

In the very heart of the Suzhou Industrial Park is Citadines Xinghai Suzhou, where you can experience the ultimate city living within our comfortable residence. Surrounded by businesses, Suzhou industrial park, restaurants, entertainment and shopping, you can enjoy the culture of this ancient city, conduct business efficiently and relax in the safety and comfort of a private apartment. Choose from studio, one-bedroom and two-bedroom units to relax in comfort and yet still be close enough to experience the exciting city life. Whether on business or vacation, you can discover Suzhou from the convenience, safety and comfort in our private serviced apartment.

Languages Spoken

English,Japanese,Chinese

Area info

Restaurants

1 Restaurant On Site
  • 餐厅 #1
    • Open for
      Breakfast

House rules

Citadines Xinghai Suzhou takes special requests – add in the next step!
Check-in
From 2:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of CNY 1,000 is required on arrival. That's about $139. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 7 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
CNY 127 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
CNY 127 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Accepted payment methods
American ExpressVisaMastercardJCBUnionPay debit cardUnionPay credit cardGreatwallCash
Pets
Pets are not allowed.

The fine print

Must-know information for guests at this property

Please note that the hotel offers airport shuttle service between Hongqiao/Pudong Airport and the hotel. The exact price may vary, based on the number of occupancy and type of car. Guests in need are suggested to contact the hotel in advance. The contact details can be found on the booking confirmation.

This property reserves the right to release the room after 15:00:00 on the day of check-in. Guests planning to arrive after this time should contact the property directly. The property's contact info can be found in the confirmation email.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

A damage deposit of CNY 1,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Citadines Xinghai Suzhou