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About this property

Directly opposite Luohu Port and Luohu Railway Station, Best Western Felicity Hotel features an outdoor pool, a fitness center and a variety of Chinese, Japanese and international cuisines. Free WiFi is available in all areas. Best Western Shenzhen Felicity Hotel is 1.2 mi from the city center, a 10-minute subway ride from Huaqiangbei business area and Dongmen Pedestrian Street. Shenzhen Convention Center is a 15-minute drive away. It is 6.2 mi from China Hi-Tech Fair and 12 mi from Window of the World or Folk Culture Village. Bao'an International Airport is 25 mi away. Each room comes with a satellite TV, in-room movies and a coffee/tea maker. There are also a working area with a desk, an in-room safe and a mini-bar. Guests can relax with a massage or a spa after a long day of work. Concierge service, a car rental desk and free parking are all available. The Atrium Café offers a western buffet and Lok Moon Restaurant serves Cantonese cuisine. Guests can also unwind at the Fairy Land Nightclub.

Couples in particular like the location – they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Frasers Hospitality
Hotel chain/brand

Property highlights

    • Located in the best-rated area in Shenzhen, this hotel has an excellent location score of 8.1

    • Breakfast Info

    • Continental, Asian, American, Buffet

    • Free private parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
1 queen bed
2 twin beds
1 queen bed
1 queen bed
1 queen bed
1 full bed
Bedroom
1 queen bed
Living room
1 sofa bed
1 king bed
1 full bed
2 twin beds
1 full bed
2 twin beds
2 twin beds
1 full bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Kenneth
    United States United States
    Close to the border crossing to Hong Kong Reasonable room rates Hotel restaurant has good selections Nice room card and great room window view
  • Lyndon
    Philippines Philippines
    The hotel room was good, the staff were very helpful. Also the 7-11 convenience for little items we need.
  • Marco
    Egypt Egypt
    Amazing location right infront of the train station,the food was great and the staff are amazing
  • Ahmed
    Pakistan Pakistan
    The staff was really cooperative. I loved the breakfast in particular. Room was good value of money. Highly recommended.
  • Gerald
    United States United States
    Perfect location. Clean, comfortable and Easy accessible to the metro.
  • Abdfirashid
    United Arab Emirates United Arab Emirates
    This is a reasonable priced, historic and good hotel next to Louho border crossing and railway station. Staff was helpful.
  • Wai
    Hong Kong Hong Kong
    Convenient location. All the restaurants and large spa centre in one building
  • Sen
    United Kingdom United Kingdom
    Great location! Right by the station and all the taxi drivers know this famous hotel.
  • Christopher
    New Zealand New Zealand
    Location is great, road works/new underground station ? are causing disruptive access however, but this should resolve soon.
  • Christian
    Belgium Belgium
    A very good location, close to the checkpoint to Hong Kong (5 minutes). So, you can take the subway to HK and arrive after 30 minutes. The hotels in Shenzhen are much cheaper than in HK... Good breakfast, choice of restaurants (buffet, Chinese,...

Hotel area info

Restaurants

1 Restaurant On Site
  • 乐满楼中餐厅
    • Cuisine
      Cantonese • Chinese
    • Open for
      Brunch • Lunch • Dinner
    • Ambience
      Modern

Amenities of Felicity Hotel Shenzhen, Luohu Railway Station

Most popular amenities

  • Non-smoking rooms
  • Free parking
  • Family rooms
  • Restaurant
  • Room service
  • 24-hour front desk
  • Facilities for disabled guests
  • Breakfast

Outdoors

  • Garden

Food & Drink

  • Breakfast in the room

Internet
Wired internet is available in the rooms and is free of charge.

Parking
Free private parking is available on site (reservation is needed).

  • Parking garage

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Car rental
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Spa

  • Fitness
  • Massage
    Additional charge

Languages Spoken

  • English
  • Chinese

House rules

Felicity Hotel Shenzhen, Luohu Railway Station takes special requests – add in the next step!
Check-in
From 12:00 PM
Check-out
Until 2:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of CNY 200 is required on arrival. That's about £20. This will be collected by bank transfer. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by bank transfer, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
CNY 190 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
CNY 190 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCB Cash is not accepted

The fine print

Must-know information for guests at this property

Please note that the outdoor swimming pool and the fitness center are currently under renovation until further notice. Shenzhen Best Western Felicity Hotel, Luohu Railway Station apologizes for any inconvenience that this may cause.

From Luohu Subway Station (exit D), take the elevator to the 3rd floor, turn left, walk pass the bridge and then turn right to the property.

From Luohu Railway Station in West Plaza, walk into the pedestrian tunnel and then walk toward Heping Road.

Please note that the property's 3P Floor with games room, sauna bar is currently under renovation until further notice. Best Western Shenzhen Felicity Hotel apologizes for any inconvenience that this may cause.

Limited to only 1 children that under 3.9 feet dine breakfast for free . Extra charges will apply if children above 3.9 feet wish to dine with their accompanying adults.

From November 09 2018, the opening hours of the Executive Lounge are changed to 10:30-23:00. The Executive Lounge will stop serving breakfasts until further notice. Customers who booked executive rooms with breakfast can have breakfast at the Haizhizun Restaurant in the lobby from 7:00-10:00.

This property reserves the right to release the room after 18:00:00 on the day of check-in. Guests planning to arrive after this time should contact the property directly. The property's contact info can be found in the confirmation email.

A damage deposit of CNY 200 is required on arrival. This will be collected by bank transfer. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by bank transfer, subject to an inspection of the property.

FAQs about Felicity Hotel Shenzhen, Luohu Railway Station