• City view
  • Swimming pool
  • Free WiFi
  • Free parking
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms
  • Baggage storage

Located in the heart of the city, Midtown Shangri-La, Hangzhou amazes you with well-furnished guestrooms, exquisite cuisine at the 4 on-site restaurants and luxurious banquet halls. The property is central to Hangzhou Kerry Center, the large-scale urban complexes in downtown and guests are close to big shopping plazas. Free WiFi service and parking spaces are offered here. You may walk to Fengqi Road Underground Station (Line 1) in 5 minutes. Midtown Shangri-La, Hangzhou is within 10 minutes' walking distance to the beautiful West Lake while the famous Lingyin Temple is 3.7 mi away. It takes about 20 minutes by car to Hangzhou Railway Station and Hangzhou East Railway Station can be reached in 30 minutes. Xiaoshan International Airport is a 1-hour journey away by car. Furnished in earth-toned color, each of the units is air conditioned and carpeted, comes with a writing desk, a flat-screen cable TV with cable channels and an electric kettle. The private bathroom is fully stocked with bathrobe and slippers. A hairdryer and free toiletries are offered for guest's convenience. You may ramble about in the garden at ease. To travel further, you can avail of car rental service at the tour desk. For those who wish to catch up with the last-minute work, a business center will be found. Guests may savor classic delicacies of Europe and Asia at Central Market on the ground floor. After a nice meal, it sounds alluring to stroll to Midtown Brewery with a glass of handmade beer and live music. Chengzhong Bistro Chinese Restaurant offers delicious Zhejiang Cuisines, Hangzhou local food and Dim Sum.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

Located in the heart of Hangzhou, this hotel has an excellent location score of 9.6

Breakfast Info

Continental, Asian, Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
1 king bed
1 king bed
2 twin beds
2 twin beds
or
1 queen bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.1
Facilities
9.0
Cleanliness
9.2
Comfort
9.2
Value for money
8.6
Location
9.6
Free WiFi
9.2
High score for Hangzhou
Select topics to read reviews:

See what guests loved the most:

  • Andy
    Indonesia Indonesia
    The location is connected to the Kerry Shopping mall, restaurants, West Lake is about 25 minutes walk and lits of shopping malls and street market around . The reception staffs are friendly.
  • Yodsawadee
    Thailand Thailand
    Everything is perfect. Staff are very helpful. Breakfast is good as well. But I stayed for 3 nights, only some menus were changed
  • Krich
    Thailand Thailand
    It’s location, spacious room, decoration, and reception. We arrived late at night and were hungry and tired. I was assisted by Amber Shui who was very kind and understanding. She checked us in as quickly as she could and was eager to help us with...

Hotel area info

Restaurants
4 Restaurants On Site

  • 美食汇
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
  • 非凡酒廊
    • Open for
      High tea
  • 城中啤酒餐吧
    • Open for
      Lunch • Dinner
  • 城中中餐厅
    • Open for
      Lunch • Dinner

Amenities of Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake
Great facilities! Review score, 9

Most popular amenities
  • Indoor swimming pool
  • Free WiFi
  • Free parking
  • Family rooms
  • Fitness center
  • Spa
  • Non-smoking rooms
  • 4 restaurants
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Guest bathroom
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Wardrobe or closet
View
  • Landmark view
  • View
Kitchen
  • Cleaning products
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Live music/Performance
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Nightclub/DJ
    Additional charge
Living Area
  • Sofa
  • Sitting area
  • Desk
Media & Technology
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Front Desk Services
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Baby safety gates
Cleaning Services
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Car rental
  • Interconnecting room(s) available
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Suit press
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Auditory guidance
  • Bathroom emergency cord
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • Pool with view
  • Heated pool
  • Pool/Beach towels
  • Pool cover
  • Beach chairs/Loungers
  • Fenced pool
Spa
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Public Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Solarium
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Chinese

House rules

Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 7 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3 - 11 years
Extra bed upon request
Free
12+ years
Extra bed upon request
CNY 350 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card JCB Diners Club American Express Cash Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake

  • Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Solarium
    • Themed dinners
    • Personal trainer
    • Beauty services
    • Live music/Performance
    • Swimming pool
    • Locker rooms
    • Facial treatments
    • Happy hour
    • Body treatments
    • Public Bath
    • Body scrub
    • Body wrap
    • Light therapy
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Foot bath
    • Spa/Wellness packages
    • Fitness
    • Nightclub/DJ
    • Yoga classes
    • Fitness classes

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake on this page.

  • Check-in at Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake is from 2:00 PM, and check-out is until 12:00 PM.

  • Yes, Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake is popular with guests booking family stays.

  • Guests staying at Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake can enjoy a highly-rated breakfast during their stay (guest review score: 5.8).

    Breakfast option(s) include:

    • Continental
    • Asian
    • Buffet

  • Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake is 1.2 miles from the center of Hangzhou. All distances are measured in straight lines. Actual travel distances may vary.

  • Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake has 4 restaurants:

    • 非凡酒廊
    • 美食汇
    • 城中中餐厅
    • 城中啤酒餐吧

  • The prices at Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake include:

    • Double
    • Twin
    • Suite
    • Twin/Double