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About this property

A 10-minute drive from the City Center, Novotel Watergate Shenzhen is a 20-minute drive from Happy Valley and Window of the World. It offers an outdoor pool and a fitness center. Its facilities include 2 dining options, an outdoor swimming pool and free internet. Opposite KK Mall Shopping Center and Kingkey 100, Shenzhen Novotel Watergate is a 15-minute walk from Grand Theater Subway Station (line 1, exit B), a 10-minute drive from Luohu Port and a 15-minute subway ride from Dongmen Pedestrian District. Shenzhen Bao'an International Airport is 40 minutes' drive away. Modern rooms are tastefully decorated. They are equipped with air conditioning, a mini-bar and cozy seating area. A hairdryer and shower facilities are in the attached bathroom. Guests can exercise at the well-appointed fitness center. Staff at the tour desk can assist with car rental and day trip arrangements. The hotel also offers a business center, fax and photocopying service. The Square restaurant serves a selection of Asian and international specialties. Light snacks and refreshing beverages can be enjoyed at the bar. Shenzhen Novotel Watergate is reducing the reliance on single-use plastics in their toiletries.

Couples in particular like the location – they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

    • Top Location: Highly rated by recent guests (8.0)

    • Breakfast Info

    • Asian, American, Buffet

    • Free parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


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Availability

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Room Type
Number of guests
 
2 twin beds
1 queen bed
2 twin beds
1 queen bed
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Mohamed
    Thailand Thailand
    Great location. Rooms were clean and comfy. Staff can speak English and were always very helpful. Budget friendly accommodation.
  • Foster
    United States United States
    The location is great. Close to a couple of metro stations, corner store next door. The staff were also very helpful during check in, and check out. Even assisting with ordering a taxi.
  • Seanjkg
    Netherlands Netherlands
    The staff at the hotel was excellent, friendly, and helpful. Translation apps are a great tool for everyone these days and are brilliant when Chinese and English language skills are imperfect. Nothing was too much trouble for them.
  • Ng
    Malaysia Malaysia
    - rooms are spacious, well-lit, clean, comfortable and provide plenty of drinking water. - the bathroom was complete with a bath tub and all necessary amenities. - the TV is clear and has a wide range of channels to enjoy. - the beds are soft and...
  • Daphné
    Hong Kong Hong Kong
    Room and bed were comfortable Swimming pool is simple yet nice to have Breakfast had multiple options for all tastes Location close to the metro, the shenzhen museum and some park, also walking distance from malls and commercial areas in Luo Hu.
  • Poh
    Singapore Singapore
    Bed is comfortable. Room is quite spacious and clean.
  • Milica
    Serbia Serbia
    Room, location, breakfast Close to the City Mall, Science Museum metro station, not so far away from downtown
  • Anonymous
    United States United States
    Free upgrade, very quiet comfortable. Welcoming from staff, one (the manager?) spoke perfect English. A/C great! Breakfast buffet good. Practically outside a metro exit. The underground walkways join up 2-3 stations and K mall. I will come back...
  • Ket
    Georgia Georgia
    Stuff were great! Especially Max, Candy and the cleaning lady. The staff was always attentive and ready to help. The room was cleaned perfectly every day.
  • Francis
    Hong Kong Hong Kong
    The manager attitude was wonderful. Very helpful with recommendations to shopping and where to get good food

Hotel area info

Restaurants

1 Restaurant On Site
  • Square
    • Cuisine
      American • European • Grill/BBQ
    • Ambience
      Family-friendly • Traditional • Modern

Amenities of Shenzhen Novotel Watergate

Most popular amenities

  • Free Wifi
  • Fitness center
  • Non-smoking rooms
  • Free parking
  • Family rooms
  • Restaurant
  • Room service
  • 24-hour front desk
  • Breakfast

Bathroom

  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower

View

  • City view

Living Area

  • Sitting area

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Minibar

Internet
Wifi is available in all areas and is free of charge.

Parking
Free public parking is available on site (reservation is not needed).

  • Electric vehicle charging station

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Designated smoking area
  • Smoke-free property
  • Car rental
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Air conditioning
  • Room service

Spa

  • Fitness
  • Fitness center

Languages Spoken

  • English
  • Chinese

House rules

Shenzhen Novotel Watergate takes special requests – add in the next step!
Check-in
From 2:00 PM to 6:00 PM
Check-out
From 8:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of CNY 1,000 is required on arrival. That's about $139. This deposit is fully refundable upon check-out as long as there's been no damage to the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Guests are required to show a valid government-issued ID card or passport upon check-in.

A security deposit of CNY 1000.0 is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.

FAQs about Shenzhen Novotel Watergate