About this property

Sheraton Guangzhou Hotel completed an extensive renovation in 2022 through a design philosophy that follows contemporary aesthetics and community ambiance. The hotel offers free shuttle bus service between the hotel and Canton Fair Complex for in-house guests during Canton Fair period. And the overseas buyers' registration counter and auto-registration machine can be easily accessed in the hotel lobby to provide convenient services. The hotel is located in the heart of Guangzhou Tianhe Central District, connecting to premium shopping malls, such as TEEMALL, Parc Central, and Taikoo Hui. The hotel is a 10-minute drive from Guangzhou East Railway Station and a 20-minute drive from Canton Fair Complex. The hotel is right at the intersection of two major metro lines, Line 1 and Line 3, providing easy access to airport. Offering stunning city views, all rooms have oversize floor-to-ceiling windows and feature spacious interiors with Sheraton Sweet Sleeper® Bed. Each is equipped with a spacious working table, a 55-inch Smart TV, and quiet central air conditioners to create a comfortable stay for every guest. Guests can work out at the fully equipped gym, or swim in the heated outdoor pool with exceptional Zhujiang New Town view. Laundry and ironing services are available. Additionally, guest can also enjoy the natural light in our fitness center, which overlooks Tianhe Sports Center. Free parking and high-speed Wi-Fi are provided on site for in-house guests. Yue Restaurant features Chinese cuisine, while Italian specialties can be found at Bene. Western and Asian delights can be enjoyed at Daily Social, the hotel’s all-day-dining restaurant. As the core space of Sheraton's new guest experience, the hotel's refurbished &More by Sheraton has been positioned as an ‘Open and Shared Space’, a vibrant and homely space for guests to socialize or spend time alone.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

    • Located in the heart of Guangzhou, this hotel has an excellent location score of 9.6

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Continental, Italian, Full English/Irish, Vegetarian, Halal, Gluten-free, Asian, American, Buffet, Breakfast to go

    • Free private parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Hessa
    Kuwait Kuwait
    - The Location is perfect & connected to shopping mall - The view was nice. - Wide & Well-equipped room. - Cooperativeh Staff. - Nice atmosphere of the Lobby. - Clean & Comfortable Hotel. -Diversity of food in Breakfast.
  • Tatiana
    China China
    Our stay at the Sheraton Hotel in Guangzhou was truly exceptional in every way, making it more than wonderful. From the moment we arrived, the reception staff made us feel so welcome. Always friendly, professional, and ready to help with anything...
  • Sakfa
    Thailand Thailand
    Location / room size / staff / facility
  • Nithina
    Thailand Thailand
    The staff very helpful.. with all the parcel and everything. The food has many choice , the room is big and clean. Good location Teemall is right downstairs 👍🏼
  • Alfalasi
    United Arab Emirates United Arab Emirates
    Very nice hotel, excellent team my and good location Spical thank to concierge staff Jun for his excellent service?
  • Rachel
    Singapore Singapore
    Stayed in a premium deluxe. Comfortable large bed, toilets with big tub and strong shower heads. Surrounded and connected to malls and underground shops and subway. Popular eateries and restaurants. Very well trained and excellent staffs-...
  • Maria
    Philippines Philippines
    We had breakfast everyday. They served the same dishes everyday. Hope they can provide a variety.
  • Zahid
    Pakistan Pakistan
    breakfast options could be improved; the location of the hotel is fantastic. I stayed in room 2008, which was clean and well maintained. it would be a nice touch to offer complementary items like a fruit basket and some biscuits.
  • Tatiana
    China China
    Sheraton is remarkable, but this stay was truly extraordinary thanks to Jack, who upgraded our room for a breathtaking experience with my husband. It was a delightful surprise, and his attention to detail was evident when he provided us with a...
  • Sahar
    Saudi Arabia Saudi Arabia
    Great location. Clean and modern. Staff are welcoming and professional.

Hotel area info

Restaurants

3 Restaurants On Site
  • Yue Chinese Restaurant
    • Cuisine
      Cantonese • Chinese
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
  • Daily Social
    • Cuisine
      Chinese • Pizza • Seafood • Steakhouse • Sushi • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Modern
    • Dietary options
      Vegetarian
  • Bene Italian & Seafood Kitchen
    • Cuisine
      Italian • Japanese
    • Open for
      Lunch • Dinner
    • Ambience
      Modern • Romantic

Amenities of Sheraton Guangzhou Hotel

Great facilities! Review score, 9.1

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Fitness center
  • Non-smoking rooms
  • Free parking
  • Spa
  • 3 restaurants
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

View

  • City view
  • View

Kitchen

  • Coffee machine
  • Cleaning products
  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

Activities

  • Entertainment staff
  • Hot tub
  • Tennis court
    Additional chargeOff-site

Living Area

  • Sofa
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Valet parking
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Soundproof
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Upper floors accessible by elevator

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Shallow end
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
  • Fenced pool

Spa

  • Kids' pool
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • English
  • Cantonese
  • Chinese

House rules

Sheraton Guangzhou Hotel takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Extra bed upon request
CNY 350 per child, per night
Crib upon request
Free
2+ years
Extra bed upon request
CNY 350 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay debit cardUnionPay credit cardCash

The fine print

Must-know information for guests at this property

All breakfast included rates include 1 - 2 daily breakfast buffet, depending on single or double occupancy. Extra breakfast buffet will be charged with an additional fee.

The property offers free shuttle service between Canton Fair Complex during Canton Fair period. Please kindly contact the property for more detail.

Please note that meal price will be calculated according to children’s heights if guests couldn’t provide the proof of age:

-children price applies for any child between 1.2-4.6 feet;

-meals are free of charge for any child under 3.9 feet accompanied by an adult;

-adult price applies for child above 4.6 feet.

Please note that the accommodations deposit will be applied upon check-in and refunded to the payment account upon check-out.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sheraton Guangzhou Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Sheraton Guangzhou Hotel