About this property

Renovated in December 2018, 广州星河湾酒店 offers luxurious accommodations with splendid views of the Pearl River and Wi-Fi access in public areas. It is an 18-minute drive from Canton Fair Complex and features 2 pools. Set on the banks of Pearl River, 广州星河湾酒店 is a 13-minute drive from Yingzhou Ecological Park or Chimelong Paradise and a 15-minute drive from Pazhou Complex. It is about a 50-minute ride from the Guangzhou Baiyun International Airport and a 20-minute drive from the famous Canton Tower and Guangzhou South Railway Station. Guangzhou East Railway Station is a 25-minute drive away. Lotus Mountain Port is a 45-minute drive away. Offering floor-to-ceiling windows, rooms at 广州星河湾酒店 feature wired internet, a bathtub and seating area. A range of mattresses are available for guests to choose from to ensure a better night's rest. The room is equipped with the standard amenities such as a mini-bar, in-room safe and a writing desk. Guests can enjoy free use of local phone calls. Guests can work out at the gym, exercise at the Star River's indoor and outdoor pools, as well as the tennis courts. Relaxing treatments can be found at the spa and sauna. Table tennis facilities and tour desk with ticketing service are available on site. There are a 1000-square-yard, 6-yard tall pillarless meeting hall and 7 multi-function meeting rooms. The on-site restaurants serve a fine selection of Chinese and Western delicacies.

Couples in particular like the location – they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.2)

    • Breakfast Info

    • American, Buffet

    • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom
1 king bed
Living room
1 sofa bed
1 king bed
1 king bed
2 full beds
2 full beds
2 full beds
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Ilie
    China China
    Beautiful hotel with big nice clean rooms and a wonderful bathtub. Their gym was unbelievable, really good, 3 rooms. The indoor swimming pool was nice and cozy and we really enjoyed it. My kids really liked our room aa it had plenty of space for...
  • Neil
    Australia Australia
    This Hotel is exceptional, it’s marble, gold and mahogany everywhere. The lobby is palatial, the lifts are to die for and the rooms are twice the size of any hotel I have previously experienced. The swimming pool on the fifth floor is immense and...
  • Rahul
    United Arab Emirates United Arab Emirates
    Property, food, and location are excellent. Lake view suites are breathtaking. Food was fresh and yummy. Lots of options for kids as well.
  • Advitya
    India India
    Nice hotel , good facilities. The Chinese restraunt was kind of average
  • Iuliia
    Ukraine Ukraine
    For an exhibition it is pleasant to stay in this hotel. In years which we use services of this hotel the quality of services is maintained at the level.
  • Nedim
    Bosnia and Herzegovina Bosnia and Herzegovina
    Nice hotel, even though there is one with identical name few km away, and of course, the taxi took us to that one. However, the hotel shuittle service took us to the other one rather quickly. Rooms are very spacious and clean
  • Jo
    United Kingdom United Kingdom
    Very comfortable room , beds were amazing ! Very spacious and clean
  • Mamardashvili
    Georgia Georgia
    I like everything in this hotel.the location service,food,big rooms with balcony it is great.
  • Sureepan
    New Zealand New Zealand
    The hotel is very nice and looks stunning in its decoration. Worth to stay here.
  • Peter_76_
    Poland Poland
    Wygodny, nowoczesny, komfortowy, przestronne pokoje, czysto , pięknie , dobre śniadania , polecam , obsługa bardzo pomocna,

Hotel area info

Restaurants

1 Restaurant On Site
  • 餐厅 #1
    • Cuisine
      Chinese • International

Amenities of Chateau Star River Guangzhou-Free Shuttle Between Hotel And Exhibition Center & Welcome Drink During Canton Fair

Great facilities! Review score, 8.9

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Airport shuttle
  • Fitness center
  • Non-smoking rooms
  • Family rooms
  • Free parking
  • Spa
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Wardrobe or closet
  • Alarm clock

View

  • View

Outdoors

  • Garden

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Tour or class about local culture
    Additional charge
  • Temporary art galleries
  • Badminton equipment
    Additional charge
  • Tennis equipment
    Additional charge
  • Karaoke
    Additional charge
  • Tennis court
    Additional charge

Living Area

  • Sofa
  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Parking garage

Front Desk Services

  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Shuttle service
  • Convenience store on site
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Car rental
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible

2 swimming pools

Pool 1 – indoorFree!

  • Open all year
  • Adults only
  • Heated pool
  • Beach chairs/Loungers

Pool 2 – outdoorFree!

  • Open all year
  • Adults only
  • Pool is on rooftop
  • Pool with view
  • Beach chairs/Loungers

Spa

  • Beach chairs/Loungers
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge

Languages Spoken

  • Mandarin
  • English
  • Chinese

House rules

Chateau Star River Guangzhou-Free Shuttle Between Hotel And Exhibition Center & Welcome Drink During Canton Fair takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of CNY 1,000 is required on arrival. That's about £103. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Extra bed upon request
CNY 380 per child, per night
Crib upon request
Free
2+ years
Extra bed upon request
CNY 380 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroGreatwallDragonJinCash

The fine print

Must-know information for guests at this property

The hotel provides 2-way shuttle bus service to Pazhou Complex during Canton Fair period. The journey takes approximately 8 minutes. For more information, please contact hotel directly using the contact details provided in your confirmation.

The hotel provides a free 2-way shuttle bus service to Chimelong Paradise. The journey takes approximately 8 minutes.

Please note that rates for an extra bed with or without breakfast will differ during the Canton Trade Fair period.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Chateau Star River Guangzhou-Free Shuttle Between Hotel And Exhibition Center & Welcome Drink During Canton Fair of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

A damage deposit of CNY 1,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Chateau Star River Guangzhou-Free Shuttle Between Hotel And Exhibition Center & Welcome Drink During Canton Fair