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Reliable info:
Guests say the description and photos for this property are accurate.

Featuring sophisticated European Art-Deco design and free wired internet, Kempinski The One Suites Hotel Shanghai Downtown is next to West Nanjing Road and Huaihai Road. Overlooking the Shanghai skyline, the elegant studios and suites all come with a living room, a flat-screen TV and iPod dock. The small kitchen has a microwave, induction cook field and imported kitchenware. Private bathrooms come with a bathtub and shower. Kempinski The One Suites Hotel Shanghai Downtown is around a 7-minute drive from People's Square and around an 8-minute walk from West Nanjing Road Subway Station (Line 2, Line 12 and Line 13). It is around a 10-minute drive from Shanghai Railway Station and around a 35-minute drive from Hongqiao International Airport. Pudong International Airport is around a 50-minute drive away. Car rentals, day trips and airport transfers can be arranged at the tour desk. Luggage can be stored at the 24-hour front desk. Dining options include Hotel Lobby Lounge. Daily breakfast is also served at the property.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Kempinski
Hotel chain/brand
Kempinski

Property highlights

Located in the real heart of Shanghai, this property has an excellent location score of 8.9!

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Continental, Asian, Buffet

Parking Available On Site

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 king bed
1 king bed
1 king bed
1 king bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 sofa bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 queen bed
Bedroom 3:
1 queen bed
Bedroom 1:
1 full bed
Bedroom 2:
1 queen bed
Bedroom 3:
1 queen bed
Living room:
1 sofa bed
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Guest reviews

Categories:

Staff
8.7
Facilities
8.2
Cleanliness
8.6
Comfort
8.6
Value for money
8.1
Location
8.9
Free Wifi
7.9
Select topics to read reviews:

Guests who stayed here loved

  • I-chieh
    Taiwan Taiwan
    Amazing grand looking property. You can tell they managed the place very well. I feel safe from hotel entrance to room. Staff was so accommodating! The pillows are so comfy. Two tvs, great for me I love it. Location is prime (a safe and walkable...
  • Sunun
    Thailand Thailand
    Like the staff that help in every issues especially helping for airport transfer.
  • Aung
    Myanmar Myanmar
    I chose this place because it was close to my fiancée’s workplace and mine. We wanted to get a staycation in a long time and this property was just the perfect spot.
  • Almudena
    Hong Kong Hong Kong
    Spacious rooms, great location and super comfortable bed!
  • Victor
    Sweden Sweden
    Very well located, with comfortable rooms, and friendly staff. The breakfast was also very good.
  • Po
    Hong Kong Hong Kong
    Great location as it's quiet around the hotel but just a short walk, you will get everything you can think of and great dining area as well as shopping. The room is very spacious and has both seating & dining area & bedroom
  • Diana
    United States of America United States of America
    Location and with washer. Very clean. Staffs are friendly.
  • Yan
    United States of America United States of America
    excellent location, and 2-bedroom suite is a gem for the family traveling with teenagers.
  • Nuttanai
    Thailand Thailand
    "I can't express enough how fantastic my stay at Kempinski The One Suites Hotel Shanghai Downtown was! From start to finish, I have nothing negative to say. The suites were beautifully designed and incredibly comfortable, offering a luxurious...
  • Amelia
    Australia Australia
    Extremely clean, 5 star service and great location.

Host Info

Company review score: 9.3Based on 80,928 reviews from 75 properties
75 managed properties

Neighborhood info

THE ONE - Ideally situated in Shanghai's downtown, the Jing'an District, one of the central districts of Shanghai and well known for the cultural sites, the prestigious shopping, entertainment and business area ...

Languages Spoken

English,Chinese

Area info

Restaurants
1 Restaurant On Site

  • 1Eins Bistro & Lounge
    • Cuisine
      Chinese • French • German • Asian • European
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Traditional • Modern • Romantic

Amenities of Kempinski The One Suites Hotel Shanghai Downtown
Great facilities! Review score, 8.2

Most popular amenities
  • Indoor swimming pool
  • Free Wifi
  • Fitness center
  • Family rooms
  • Non-smoking rooms
  • Parking on site
  • Restaurant
  • Room service
  • Bar
Parking
Public parking is available on site (reservation is not possible) and costs CNY 100 per day.
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Internet
Wifi is available in all areas and is free of charge.
Bathroom
  • Private Bathroom
Living Area
  • Sitting area
Media & Technology
  • Telephone
Outdoors
  • Terrace
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
Spa
  • Fitness center
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Bar
  • Room service
Activities
  • Happy hour
    Additional charge
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Meeting/Banquet facilities
    Additional charge
Miscellaneous
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
Languages Spoken
  • English
  • Chinese

House rules
Kempinski The One Suites Hotel Shanghai Downtown takes special requests – add in the next step!

Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free
Adult (18+ years)
Extra bed upon request
CNY 366 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Accepted payment methods
American ExpressVisaMastercardJCBUnionPay debit cardUnionPay credit cardCash
Smoking
Smoking is not allowed.
Pets
Pets are not allowed.

The fine print
Must-know information for guests at this property

Car rentals and airport transfers are available. Requests have to be made at least 1 day in advance.

Please be noticed that guests can only use the guest room for accommodations purposes and will not use any room or other area of the hotel for commercial use or film shooting.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Kempinski The One Suites Hotel Shanghai Downtown of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Kempinski The One Suites Hotel Shanghai Downtown

  • You can choose from a number of accommodation options at Kempinski The One Suites Hotel Shanghai Downtown (subject to availability) that have:

    • 2 bedrooms
    • 3 bedrooms

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Kempinski The One Suites Hotel Shanghai Downtown has 1 restaurant:

    • 1Eins Bistro & Lounge

  • Yes, Kempinski The One Suites Hotel Shanghai Downtown is popular with guests booking family stays.

  • You can choose from a number of accommodation options at Kempinski The One Suites Hotel Shanghai Downtown (subject to availability) that can accommodate:

    • 2 guests
    • 6 guests

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • The prices at Kempinski The One Suites Hotel Shanghai Downtown may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Kempinski The One Suites Hotel Shanghai Downtown offers the following activities/services (charges may apply):

    • Fitness center
    • Swimming pool
    • Happy hour

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Kempinski The One Suites Hotel Shanghai Downtown is 0.7 miles from the center of Shanghai. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Kempinski The One Suites Hotel Shanghai Downtown is from 2:00 PM, and check-out is until 12:00 PM.

  • Guests staying at Kempinski The One Suites Hotel Shanghai Downtown can enjoy a highly-rated breakfast during their stay (guest review score: 7.0).

    Breakfast option(s) include:

    • Continental
    • Asian
    • Buffet