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Featuring a hot tub and a Turkish bath, Hotel La Serrania Bucaramanga offers rooms with free WiFi and plasma TVs. A buffet breakfast is served daily and Bucaramanga city center is 3.1 mi away. Decorated with tiled floors and light wooden furnishing, rooms at Hotel La Serrania Bucaramanga feature mini-bars and large windows offering city and street views. All of them have private bathrooms. Guests at Hotel La Serrania Bucaramanga can relax on the sun loungers by the hot tub or make use of the Turkish baths. Polonegro is 11 mi away. The hotel is 4.3 mi from the main square.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.9)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
2 twin beds
1 twin bed
and
1 queen bed
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Guest reviews

Categories:

Staff
9.2
Facilities
8.6
Cleanliness
8.9
Comfort
8.8
Value for money
8.5
Location
8.9
Free Wifi
7.3
Select topics to read reviews:

See what guests loved the most:

  • Cindy
    United States of America United States of America
    Clean, nice staff, and nice breakfast. Good and safe location
  • Gerardo
    United States of America United States of America
    Liked the attention everywhere, the restaurant, the attendants and the lobby staff.
  • Pabs4000
    Colombia Colombia
    Hotel was basic but staff was helpful and well mattered

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurante #1
    • Cuisine
      Local • Latin American

Amenities of Hotel La Serrania Bucaramanga
Great facilities! Review score, 8.6

Most popular amenities
  • Free parking
  • Free Wifi
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Facilities for disabled guests
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
Bedroom
  • Wardrobe or closet
Outdoors
  • Sun deck
  • Terrace
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Snack bar
  • Restaurant
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
  • Parking garage
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
  • Laundry
Business Facilities
  • Fax/Photocopying
  • Business center
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Air conditioning
  • Smoke-free property
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
Languages Spoken
  • English
  • Spanish

Property practice

This property told us they've implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, or nature.

House rules

Hotel La Serrania Bucaramanga takes special requests – add in the next step!

Check-in

From 3:00 PM to 11:30 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 12:00 AM to 1:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 5 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa American Express Cash Hotel La Serrania Bucaramanga accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note, Colombian residents abroad and foreign guests are tax-exempt of 19% VAT when buying a tourist package (accommodations plus service). Please note only guests with a Visa TP - 11 or Permiso - 5 / PTP - 5 tourist visa are exempt from paying value added tax (IVA) during their stay.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

License number: 23261

FAQs about Hotel La Serrania Bucaramanga

  • Room options at Hotel La Serrania Bucaramanga include:

    • Double
    • Triple
    • Twin

  • Check-in at Hotel La Serrania Bucaramanga is from 3:00 PM, and check-out is until 1:00 PM.

  • Hotel La Serrania Bucaramanga offers the following activities/services (charges may apply):

    • The prices at Hotel La Serrania Bucaramanga may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Hotel La Serrania Bucaramanga is 1 miles from the center of Bucaramanga. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, Hotel La Serrania Bucaramanga is popular with guests booking family stays.

    • Guests staying at Hotel La Serrania Bucaramanga can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

      Breakfast option(s) include:

      • Buffet

    • Hotel La Serrania Bucaramanga has 1 restaurant:

      • Restaurante #1