Travel Sustainable property

NH Collection Frankfurt City

Vilbeler Strasse 2, Frankfurt City Centre (Old Town), 60313 Frankfurt/Main, Germany – Excellent location - show map – Metro access

Excellent location — rated 9.1/10! (score from 5977 reviews)

Real guests • Real stays • Real opinions

8.2
Very good
5,977 reviews

Great breakfast - good location with shops and restaurants near bye

Lesley Australia

The staff are very friendly and helpful esp during breakfast.

Francis Singapore

The room sizes are very very good The beds are comfortable and the sheets and linens are clean and spotless.

Aakriti France

HOTEL LOCATION. APPRECIATION TO DM. STEPHANIE FOR ASSISTANCE.

Luay Qatar

Big beds and big sofa bed which was ready to use. The staff are helping. Complementary apples, drinks, and coffee. Good location in city center.

Osamah Kuwait

The room was of good size and the openable window was a plus too. Lots of electric sockets in the room and the room is also well lit. Walking distance from the main shopping area was a great bonus. Lots to see in walking distance from this place.

Aliakber United Arab Emirates

great breakfast option and friendly staff at bar in the evenings

George Australia

Excellent location within a minute walk to the Zeil. Staff are really helpful and responsive. Breakfast is amazing with really fresh products and I loved the egg station and the fresh orange squeezer

Sherif Egypt

Good location, very close to the old city and shopping street. A lot of restaurants and cafes nearby.

Elena Moldova

the breakfast was great, fresh and generous. the stuff was nice and helpful. the room was clean, the location of the Hotel is Just great : a few steps from Zeil street and a big Train Station. There is also a Taxi Station near the Hotel Entrance and a good nearby (old style) Italian Ice cream shop. This is a good Place!

Lior Israel
8.2
Very good
5,977 reviews
  • What guests loved the most:
  • “Great breakfast - good location with shops and restaurants near bye”
    Lesley Lesley Australia Australia
  • “The staff are very friendly and helpful esp during breakfast.”
    Francis Francis Singapore Singapore
  • “The room sizes are very very good The beds are comfortable and the sheets and linens are clean and spotless.”
    Aakriti Aakriti France France
  • “HOTEL LOCATION. APPRECIATION TO DM. STEPHANIE FOR ASSISTANCE.”
    Luay Luay Qatar Qatar
  • “Big beds and big sofa bed which was ready to use. The staff are helping. Complementary apples, drinks, and coffee. Good location in city center.”
    Osamah Osamah Kuwait Kuwait
  • “The room was of good size and the openable window was a plus too. Lots of electric sockets in the room and the room is also well lit. Walking distance from the main shopping area was a great bonus.”
    Aliakber Aliakber United Arab Emirates United Arab Emirates
  • “great breakfast option and friendly staff at bar in the evenings”
    George George Australia Australia
  • “Excellent location within a minute walk to the Zeil. Staff are really helpful and responsive. Breakfast is amazing with really fresh products and I loved the egg station and the fresh orange squeezer”
    Sherif Sherif Egypt Egypt
  • “Good location, very close to the old city and shopping street. A lot of restaurants and cafes nearby.”
    Elena Elena Moldova Moldova
  • “the breakfast was great, fresh and generous. the stuff was nice and helpful. the room was clean, the location of the Hotel is Just great : a few steps from Zeil street and a big Train Station.”
    Lior Lior Israel Israel

Categories:

  • Staff8.8
  • Facilities8.3
  • Cleanliness8.5
  • Comfort8.5
  • Value for money8.1
  • Location9.1
  • Free WiFi8.0
8.2
Very good
5,977 reviews
Categories:
Staff
8.8
Facilities
8.3
Cleanliness
8.5
Comfort
8.5
Value for money
8.1
Location
9.1
Free WiFi
8.0
Filters
Pets allowed
Free WiFi
Private bathroom
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms
Safety deposit box
Luggage storage
Heating

You're eligible for a Genius discount at NH Collection Frankfurt City! To save at this property, all you have to do is sign in.

The 4-star superior NH Collection Frankfurt City lies in the heart of Frankfurt, a 5-minute walk from the Zeil shopping street. It offers international cuisine and a spa area with sauna steam bath, and gym.

The bright and spacious non-smoking rooms at the NH Collection Frankfurt City feature modern décor. Every room includes a Nespresso™ coffee maker with capsules as well as a higher mattress and choice of pillows.

An early-bird breakfast service, a full breakfast buffet as well as International cuisine are served in the NH Collection Frankfurt City’s brightly decorated restaurant with its large windows. Guests are also welcome to relax with a drink in the spacious lobby bar with its lounge seating. laptops and smartphones during your stay complimentary. A Guest Relation Manager is on call to ensure all guests' needs are met.

Konstablerwache Underground and S-Bahn Station is a 5-minute walk from the NH, providing fast links to Frankfurt Airport and the Frankfurt Trade Fair. Public parking is also available.

This is our guests' favourite part of Frankfurt/Main, according to independent reviews.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

NH Collection Frankfurt City has been welcoming Booking.com guests since 1 Nov 2004.
Hotel chain/brand:
NH Collection

Show me more
Most popular facilities
Parking
Free WiFi
Family rooms
Non-smoking rooms
Fitness centre
Restaurant
Facilities for disabled guests
Tea/coffee maker in all rooms
Bar

Property highlights

Situated in the real heart of Frankfurt/Main, this hotel has an excellent location score of 9.1

Breakfast info

Continental, Buffet

Loyal customers

There are more repeat guests here than most other properties.

Saved to 16365 lists

Availability

Select dates to see this property's availability and prices

Room type
Sleeps
 
1 large double bed
or
2 single beds
2 single beds
1 large double bed
or
2 single beds
2 single beds
or
1 large double bed
1 single bed
2 single beds
and
1 sofa bed
2 single beds
and
1 sofa bed
2 single beds
or
1 large double bed
2 single beds
or
1 large double bed
2 single beds
or
1 large double bed
2 single beds
or
1 large double bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable programme, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
8.8
Facilities
8.3
Cleanliness
8.5
Comfort
8.5
Value for money
8.1
Location
9.1
Free WiFi
8.0
Select topics to read reviews:

See what guests loved the most:

  • Lesley
    AustraliaAustralia
    “Great breakfast - good location with shops and restaurants near bye”
  • Francis
    SingaporeSingapore
    “The staff are very friendly and helpful esp during breakfast.”
  • Aakriti
    FranceFrance
    “The room sizes are very very good The beds are comfortable and the sheets and linens are clean and spotless.”
  • Luay
    QatarQatar
    “HOTEL LOCATION. APPRECIATION TO DM. STEPHANIE FOR ASSISTANCE.”
  • Osamah
    KuwaitKuwait
    “Big beds and big sofa bed which was ready to use. The staff are helping. Complementary apples, drinks, and coffee. Good location in city center.”
  • Aliakber
    United Arab EmiratesUnited Arab Emirates
    “The room was of good size and the openable window was a plus too. Lots of electric sockets in the room and the room is also well lit. Walking distance from the main shopping area was a great bonus. Lots to see in walking distance from this place.”
  • George
    AustraliaAustralia
    “great breakfast option and friendly staff at bar in the evenings”
  • Sherif
    EgyptEgypt
    “Excellent location within a minute walk to the Zeil. Staff are really helpful and responsive. Breakfast is amazing with really fresh products and I loved the egg station and the fresh orange squeezer”
  • Elena
    MoldovaMoldova
    “Good location, very close to the old city and shopping street. A lot of restaurants and cafes nearby.”
  • Lior
    IsraelIsrael
    “the breakfast was great, fresh and generous. the stuff was nice and helpful. the room was clean, the location of the Hotel is Just great : a few steps from Zeil street and a big Train Station. There is also a Taxi Station near the Hotel...”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Can you tell me the best place to park?
    We have a public parking lot directly over the street and we sell some cheaper 24 hour tickets for our guests.
    Answered on 12 October 2019
  • Hi,can you explain how the parking facilities work? Do you pay by the hour and then receive discount from the hotel ? Cause the parking garage also of..
    We do offer 22€ parking tickets for 24h parking. Our front office team always checks the cheapest option for you on spot.
    Answered on 22 June 2020
  • Is it possible to pay with cash? I don’t have a credit card.
    Depending on the payment conditions of the booking, a payment via cash at the property is also possible.
    Answered on 6 July 2020
  • Distance between hotel &Frankfurt airport Is their any shuttle bus between airport & hotel
    Dear Guest, Thank you for your message. We don’t have a shuttle from the airport to our hotel. The distance is about 22 km. we are located right in t..
    Answered on 24 August 2021
  • do you have smoking rooms at the hotel
    Dear guest, please be informed that our Hotel only have non smoking rooms. Best regards NH Collection Frankfurt City
    Answered on 2 December 2019
  • Still looking?
Hotel surroundings *
Restaurants
1 restaurant on site
  • Restaurant #1
    • Cuisine
      German • Local • International
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free
Facilities of NH Collection Frankfurt City
Great facilities! Review score, 8.3
Most popular facilities
Parking
Free WiFi
Family rooms
Non-smoking rooms
Fitness centre
Restaurant
Facilities for disabled guests
Tea/coffee maker in all rooms
Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Kitchen
  • Coffee machine
  • Electric kettle
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Live sport events (broadcast)
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs € 22 per day.
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box
General
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by elevator
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Fitness centre
  • Sauna
Languages spoken
  • German
  • English

House rules

NH Collection Frankfurt City takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 12 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Free
Cot upon request
Free
3 - 11 years
Extra bed upon request
Free

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa UnionPay credit card EC-Card Diners Club American Express Cash NH Collection Frankfurt City accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Early check-in from 9:00 is subject to availability and for a surcharge of EUR 45.
Late check-out is available for EUR 10 per hour after the regular check-out time.

When travelling with pets, please note that an extra charge of €35 per pet, per stay applies. Please note that a maximum of 2 pets is allowed per room. Please notify the property before arrival, in case you intend to travel with pets.

When booking 9 rooms or more, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about NH Collection Frankfurt City

  • Room options at NH Collection Frankfurt City include:

    • Double
    • Suite
    • Twin/Double
    • Single
    • Family
    • Quadruple

  • Yes, NH Collection Frankfurt City is popular with guests booking family stays.

  • Check-in at NH Collection Frankfurt City is from 15:00, and check-out is until 12:00.

  • NH Collection Frankfurt City is 750 yards from the centre of Frankfurt/Main.

  • The prices at NH Collection Frankfurt City may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at NH Collection Frankfurt City can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • NH Collection Frankfurt City has 1 restaurant:

    • Restaurant #1

  • NH Collection Frankfurt City offers the following activities / services (charges may apply):

    • Fitness centre
    • Sauna
    • Spa facilities
    • Fitness/spa locker rooms
    • Spa lounge/relaxation area
    • Live sport events (broadcast)
    • Steam room
    • Fitness