Hotel
 The Westin Hamburg

Platz der Deutschen Einheit, HafenCity, 20457 Hamburg, Germany – Excellent location – show map – Subway Access

Excellent location – rated 9.7/10! (score from 6398 reviews)

Real guests • Real stays • Real opinions

8.7
Excellent
6,398 reviews

Beautiful location in Hamburg‘s historic port area.

Thorsten Germany

A very nice room with a fantastic view over river Elbe and Hamburg Harbour and a rich breakfast. The hotel is situated in the unique and fantastic Hamburg Elbphilharmonie

Hubert Germany

staff were excellent and very attentive very clean hotel comfy bed excellent bathrooms great city views great location

Dermot Ireland

Iconic property in Hamburg. fantastic architecture and facilities.

Michael Spain

The location is perfect! The view and the design are amazing. The hotel and the room were clean. In the room there were sleepers and bathrobes, the kettle and 2 cups. The stuff was very friendly and helpful.

Olga Germany

Excellent location with amazing view from the room and incredibly comfortable bed.

Max Spain

We were upgraded to a suite and got an amazingly big room. Amazing facilities - amazing if not breathtaking view. The beds were brilliant, the staff was great. Best hotel we’ve ever stayed at. Great location next to Speicherstadt. We visited the bar that had interesting drinks and great snack menus. They were sweet and very swift to accommodate us before going to a concert.

Louise Denmark

Extraordinary location,nice staff,great facilities,amazing view

Ana Germany

It is very modern but the rooms are cosy and the bed is sooo comfortable. Bathroom is great. Nice view!

Laure United States of America

The location of the Hotel is perfect. In the heart of the Speicherstad and the harbor where you have plenty of attractions but also close enough to the city center with all its facilities.

François Luxembourg
8.7
Excellent
6,398 reviews
  • What guests loved the most:
  • “Beautiful location in Hamburg‘s historic port area.”
    Thorsten Thorsten Germany Germany
  • “A very nice room with a fantastic view over river Elbe and Hamburg Harbour and a rich breakfast. The hotel is situated in the unique and fantastic Hamburg Elbphilharmonie”
    Hubert Hubert Germany Germany
  • “staff were excellent and very attentive very clean hotel comfy bed excellent bathrooms great city views great location”
    Dermot Dermot Ireland Ireland
  • “Iconic property in Hamburg. fantastic architecture and facilities.”
    Michael Michael Spain Spain
  • “The location is perfect! The view and the design are amazing. The hotel and the room were clean. In the room there were sleepers and bathrobes, the kettle and 2 cups.”
    Olga Olga Germany Germany
  • “Excellent location with amazing view from the room and incredibly comfortable bed.”
    Max Max Spain Spain
  • “We were upgraded to a suite and got an amazingly big room. Amazing facilities - amazing if not breathtaking view. The beds were brilliant, the staff was great. Best hotel we’ve ever stayed at.”
    Louise Louise Denmark Denmark
  • “Extraordinary location,nice staff,great facilities,amazing view”
    Ana Ana Germany Germany
  • “It is very modern but the rooms are cosy and the bed is sooo comfortable. Bathroom is great. Nice view!”
    Laure Laure United States of America United States of America
  • “The location of the Hotel is perfect. In the heart of the Speicherstad and the harbor where you have plenty of attractions but also close enough to the city center with all its facilities.”
    François François Luxembourg Luxembourg

Categories:

  • Staff9.0
  • Facilities 9.0
  • Cleanliness9.2
  • Comfort 9.2
  • Value for money7.5
  • Location 9.7
  • Free WiFi 9.0
High score for Hamburg

Get the celebrity treatment with world-class service at The Westin Hamburg

Offering views of the river and the city, The Westin Hamburg is located in the building of the Elbphilharmonie, in the HafenCity district in Hamburg. The property features a spa and wellness area, a restaurant and bar as well as modern event & banquet facilities.

The Westin Hamburg features free WiFi throughout the property for Marriott Bonvoy Members. Certain units feature a seating area to relax in after a busy day. A flat-screen TV with satellite channels is also available.

Guests at The Westin Hamburg can enjoy a buffet breakfast at the Fang & Feld Restaurant.

HafenCity Hamburg is 2,950 feet from The Westin Hamburg, while St. Michaelis Church is 0.6 mi away. Hamburg's Congress Center (CCH) is about 22 minutes away by public transport.

The famous Speicherstadt with the Miniature Wonderland, Hamburg Dungeons, Landungsbrücken and the famous Musical Halls can all be reached in less than 20 minutes. The nearest airport is Hamburg Airport, 6.2 mi from the hotel.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

The Westin Hamburg has been welcoming Booking.com guests since Oct 7, 2016
 Hotel chain/brand: Westin

Show me more

Most popular amenities

1 swimming pool
Parking
Spa
Pet friendly
Family rooms
Non-smoking rooms
Bar

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Property Highlights

Top Location: Highly rated by recent guests (9.7)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Full English/Irish, Vegetarian, Vegan, Gluten-free, American, Buffet

Saved to 12066 lists

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4 reasons to choose The Westin Hamburg

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.7
Excellent · 6,398 reviews
Read all reviews
Categories:
  • Staff9.0
  • Facilities 9.0
  • Cleanliness9.2
  • Comfort 9.2
  • Value for money7.5
  • Location 9.7
  • Free WiFi 9.0
High score for Hamburg

Select topics to read reviews:

See what guests loved the most:

  • Thorsten
    GermanyGermany
    “Beautiful location in Hamburg‘s historic port area.”
  • Hubert
    GermanyGermany
    “A very nice room with a fantastic view over river Elbe and Hamburg Harbour and a rich breakfast. The hotel is situated in the unique and fantastic Hamburg Elbphilharmonie”
  • Dermot
    IrelandIreland
    “staff were excellent and very attentive very clean hotel comfy bed excellent bathrooms great city views great location”
  • Michael
    SpainSpain
    “Iconic property in Hamburg. fantastic architecture and facilities.”
  • Olga
    GermanyGermany
    “The location is perfect! The view and the design are amazing. The hotel and the room were clean. In the room there were sleepers and bathrobes, the kettle and 2 cups. The stuff was very friendly and helpful.”
  • Max
    SpainSpain
    “Excellent location with amazing view from the room and incredibly comfortable bed.”
  • Louise
    DenmarkDenmark
    “We were upgraded to a suite and got an amazingly big room. Amazing facilities - amazing if not breathtaking view. The beds were brilliant, the staff was great. Best hotel we’ve ever stayed at. Great location next to Speicherstadt. We visited the...”
  • Ana
    GermanyGermany
    “Extraordinary location,nice staff,great facilities,amazing view”
  • Laure
    United States of AmericaUnited States of America
    “It is very modern but the rooms are cosy and the bed is sooo comfortable. Bathroom is great. Nice view!”
  • François
    LuxembourgLuxembourg
    “The location of the Hotel is perfect. In the heart of the Speicherstad and the harbor where you have plenty of attractions but also close enough to the city center with all its facilities.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • DO YOU NEED TO GO OUTSIDE THE BUILDING TO REACH THE ELBPHILHARMONIE?
    No, you can reach the Elbphilharmonie through the 8. Floor at our reception.
    Answered on January 2, 2020
  • Hi can we travel to hamburg with 2G and test
    In Hamburg the 2G+ rule applies. That means, if you are vaccinated twice and have a Corona test, you can travel to Hamburg.
    Asked about: Classic Elbphilharmonie, Guest room, 1 King, Atrium view • Answered on February 1, 2022
  • Hi. Can we book a room for 2 people (do not specify kid) even though we come with our 5month old baby?
    Yes you can. Either you let the Baby sleep in your bed or reserve a cot
    Answered on October 31, 2021
  • Hi swimming pool would be open 24/12 ~ 26/12?
    The swimming Pool is open
    Answered on December 23, 2021
  • Hi,myself and my husband are residents of Hamburg and this weekend is our anniversary.Due to the covid scare we prefer not to travel,can we book a room at your hotel for a day or two?we can submit a negative covid test,pls do let me know the current policy for stay at your hotel.Thank you
    Hello, you are only allowed to stay with us if you are traveling for business or medical reasons. Touristic or private stays in any kind are still not allowed in Hamburg. We hope to welcome you another time.
    Answered on May 26, 2021

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Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Elbphilharmonie Hamburg
    0.1 miles
  • Ship MS Seute Deern
    0.1 miles
  • Warehouse District Museum
    0.2 miles
  • Traditional ship´s harbour
    0.2 miles
  • Murder Mystery Dinner Hamburg
    0.2 miles
  • Hamburg Dungeon
    0.3 miles
  • Miniatur Wunderland
    0.3 miles
  • Museumsschiff Cap San Diego
    0.4 miles
  • Hamburg Cruise Center HafenCity
    0.5 miles
Top attractions
  • Hamburg City Hall
    0.7 miles
  • St. Pauli Piers
    0.8 miles
  • Old Elbe Tunnel
    0.8 miles
  • Dialog im Dunkeln
    0.8 miles
  • Port of Hamburg
    0.9 miles
  • Jungfernstieg
    0.9 miles
  • Mönckebergstraße
    0.9 miles
  • Hamburg Central Station
    1.2 miles
  • Hamburg Dammtor Station
    1.4 miles
  • Hamburg Fish Market
    1.8 miles
Public transit
  • Subway Baumwall underground station
    0.3 miles
Closest Airports
  • Hamburg Airport
    6.4 miles
  • Lübeck Airport
    34.6 miles
  • Bremen Airport
    59.7 miles
* All distances are measured in straight lines. Actual travel distances may vary.
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1 Restaurant On Site

    Fang & Feld

    Food: Local

    Open for: Breakfast, Dinner

    Menu: À la carte

Amenities of The Westin Hamburg

Most popular amenities

1 swimming pool
Parking
Spa
Pet friendly
Family rooms
Non-smoking rooms
Bar
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Live music/Performance Off-site Additional charge
  • Walking tours Additional charge
  • Bicycle rental (additional charge)
Food & Drink
  • Coffee house on site
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in the hotel rooms and charges apply.
Parking
Public parking is available at a location nearby (reservation is not possible) and costs EUR 35 per day.
  • Accessible parking
  • Parking garage
  • Secure parking
Transportation
  • Public transit tickets Additional charge
Front Desk Services
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Pet basket
  • Paid WiFi
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Indoor swimming pool
Free! All pools are free of charge
  • Open all year
  • Opening times
  • Adults only
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Heated pool
  • Shallow end
Spa
  • Locker rooms
  • Fitness
  • Full-body massage Additional charge
  • Hand massage Additional charge
  • Head massage Additional charge
  • Couples' massage Additional charge
  • Foot massage Additional charge
  • Neck massage Additional charge
  • Back massage Additional charge
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Makeup services
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English
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Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules The Westin Hamburg takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free
3 - 11 years
Extra bed by request
€ 45 per child, per night
12+ years
Extra bed by request
€ 75 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Mastercard Visa Discover JCB Diners Club American Express The Westin Hamburg accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that a tax for the city of Hamburg applies and is based on the room rate. Business travelers are exempt from this tax but must provide proof of the purpose of their stay. Please contact the property for further details.

Public parking is available at the Elbphilharmonie and a reservation is not possible. Please note that the ticket can only be paid on the floor the car is parked.

Please inform The Westin Hamburg of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Swimming pool #1: Closed from Sun, Jul 07, 2019 until Wed, Jul 17, 2019

FAQs about The Westin Hamburg

  • The Westin Hamburg offers the following activities/services (charges may apply):

    • Indoor pool
    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Bicycle rental (additional charge)
    • Manicure
    • Locker rooms
    • Beauty services
    • Walking tours
    • Pedicure
    • Live music/Performance
    • Facial treatments
    • Body treatments
    • Makeup services
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Foot bath
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Indoor pool (year-round)
    • Head massage
    • Hand massage
    • Full-body massage
    • Fitness

  • From the nearest airport, you can get to The Westin Hamburg by:

    • Taxi 30min

  • The Westin Hamburg has 1 restaurant:

    • Fang & Feld

  • Guests staying at The Westin Hamburg can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Full English/Irish
    • Vegetarian
    • Vegan
    • Gluten-free
    • American
    • Buffet

  • Check-in at The Westin Hamburg is from 4:00 PM, and check-out is until 12:00 PM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The Westin Hamburg is 0.9 miles from the center of Hamburg.

  • The prices at The Westin Hamburg may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at The Westin Hamburg include:

    • Double
    • Suite