Hotel
Travel Sustainable property

The Westin Hamburg

Platz der Deutschen Einheit, HafenCity, 20457 Hamburg, Germany – Excellent location – show map – Subway Access

Excellent location – rated 9.7/10! (score from 6224 reviews)

Real guests • Real stays • Real opinions

8.7
Excellent
6,222 reviews

Well-designed rooms, very friendly and helpful staff, great location, super clean.

Hilary Austria

An exceptional hotel with a great view of the Elbe river and the city port.Breakfast, the facilities in the room and in the hotel, everything is superlative.

Liliana Romania

stunning location modern close to action and river

Bryan Canada

Breakfast was fantastic. The location was ideal, particularly for people with tickets for the concert hall.

Richard Germany

the staff were excellent and the facilities were top notch.

Macs New Zealand

Beautiful location in Hamburg‘s historic port area.

Thorsten Germany

A very nice room with a fantastic view over river Elbe and Hamburg Harbour and a rich breakfast. The hotel is situated in the unique and fantastic Hamburg Elbphilharmonie

Hubert Germany

staff were excellent and very attentive very clean hotel comfy bed excellent bathrooms great city views great location

Dermot Ireland

Iconic property in Hamburg. fantastic architecture and facilities.

Michael Spain

The location is perfect! The view and the design are amazing. The hotel and the room were clean. In the room there were sleepers and bathrobes, the kettle and 2 cups. The stuff was very friendly and helpful.

Olga Germany
8.7
Excellent
6,222 reviews
  • What guests loved the most:
  • “Well-designed rooms, very friendly and helpful staff, great location, super clean.”
    Hilary Hilary Austria Austria
  • “An exceptional hotel with a great view of the Elbe river and the city port.Breakfast, the facilities in the room and in the hotel, everything is superlative.”
    Liliana Liliana Romania Romania
  • “stunning location modern close to action and river”
    Bryan Bryan Canada Canada
  • “Breakfast was fantastic. The location was ideal, particularly for people with tickets for the concert hall.”
    Richard Richard Germany Germany
  • “the staff were excellent and the facilities were top notch.”
    Macs Macs New Zealand New Zealand
  • “Beautiful location in Hamburg‘s historic port area.”
    Thorsten Thorsten Germany Germany
  • “A very nice room with a fantastic view over river Elbe and Hamburg Harbour and a rich breakfast. The hotel is situated in the unique and fantastic Hamburg Elbphilharmonie”
    Hubert Hubert Germany Germany
  • “staff were excellent and very attentive very clean hotel comfy bed excellent bathrooms great city views great location”
    Dermot Dermot Ireland Ireland
  • “Iconic property in Hamburg. fantastic architecture and facilities.”
    Michael Michael Spain Spain
  • “The location is perfect! The view and the design are amazing. The hotel and the room were clean. In the room there were sleepers and bathrobes, the kettle and 2 cups.”
    Olga Olga Germany Germany

Categories:

  • Staff9.0
  • Facilities 9.0
  • Cleanliness9.2
  • Comfort 9.2
  • Value for money7.4
  • Location 9.7
High score for Hamburg
City view
Pet friendly
Swimming pool
Balcony
Bathtub
Air conditioning
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms

Get the celebrity treatment with world-class service at The Westin Hamburg

Offering views of the river and the city, The Westin Hamburg is located in the building of the Elbphilharmonie, in the HafenCity district in Hamburg. The property features a spa and wellness area, a restaurant and bar as well as modern event & banquet facilities.

The Westin Hamburg features free WiFi throughout the property for Marriott Bonvoy Members. Certain units feature a seating area to relax in after a busy day. A flat-screen TV with satellite channels is also available.

Guests at The Westin Hamburg can enjoy a buffet breakfast at the Fang & Feld Restaurant.

HafenCity Hamburg is 2,950 feet from The Westin Hamburg, while St. Michaelis Church is 0.6 mi away. Hamburg's Congress Center (CCH) is about 22 minutes away by public transport.

The famous Speicherstadt with the Miniature Wonderland, Hamburg Dungeons, Landungsbrücken and the famous Musical Halls can all be reached in less than 20 minutes. The nearest airport is Hamburg Airport, 6.2 mi from the hotel.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

The Westin Hamburg has been welcoming Booking.com guests since Oct 7, 2016
 Hotel chain/brand: Westin

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Most popular amenities
Indoor swimming pool
Parking
WiFi
Spa
Family rooms
Non-smoking rooms
Fitness center
Tea/Coffee Maker in All Rooms
Bar

Property Highlights

Top Location: Highly rated by recent guests (9.7)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Full English/Irish, Vegetarian, Vegan, Gluten-free, American, Buffet

Saved to 14532 lists

Availability

Select dates to see this property's availability and prices

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
9.0
Facilities
9.0
Cleanliness
9.2
Comfort
9.2
Value for money
7.4
Location
9.7
Free WiFi
9.0
High score for Hamburg

Select topics to read reviews:

See what guests loved the most:

  • Hilary
    AustriaAustria
    “Well-designed rooms, very friendly and helpful staff, great location, super clean.”
  • Liliana
    RomaniaRomania
    “An exceptional hotel with a great view of the Elbe river and the city port.Breakfast, the facilities in the room and in the hotel, everything is superlative.”
  • Bryan
    CanadaCanada
    “stunning location modern close to action and river”
  • Richard
    GermanyGermany
    “Breakfast was fantastic. The location was ideal, particularly for people with tickets for the concert hall.”
  • Macs
    New ZealandNew Zealand
    “the staff were excellent and the facilities were top notch.”
  • Thorsten
    GermanyGermany
    “Beautiful location in Hamburg‘s historic port area.”
  • Hubert
    GermanyGermany
    “A very nice room with a fantastic view over river Elbe and Hamburg Harbour and a rich breakfast. The hotel is situated in the unique and fantastic Hamburg Elbphilharmonie”
  • Dermot
    IrelandIreland
    “staff were excellent and very attentive very clean hotel comfy bed excellent bathrooms great city views great location”
  • Michael
    SpainSpain
    “Iconic property in Hamburg. fantastic architecture and facilities.”
  • Olga
    GermanyGermany
    “The location is perfect! The view and the design are amazing. The hotel and the room were clean. In the room there were sleepers and bathrobes, the kettle and 2 cups. The stuff was very friendly and helpful.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • DO YOU NEED TO GO OUTSIDE THE BUILDING TO REACH THE ELBPHILHARMONIE?
    No, you can reach the Elbphilharmonie through the 8. Floor at our reception.
    Answered on 2 January 2020
  • Hi can we travel to hamburg with 2G and test
    In Hamburg the 2G+ rule applies. That means, if you are vaccinated twice and have a Corona test, you can travel to Hamburg.
    Answered on 1 February 2022
  • Do you have car parking
    We do have a car parking. The costs are EUR 35 per 24 hours when you pay during check-out at the front desk of the hotel.
    Answered on 12 July 2022
  • Hi, Is the swimming pool opened during the period of the 28th october till the 1st November ?
    The Swimming pool is open for now. A reservation is required.
    Answered on 26 September 2021
  • Hi, please we need 2 rooms for 4 people, single occupancy in one room and 3 people in second room, please it is possible? From 11 to 12. July. Thanks
    Dear Guest, Please contact the hotel's reservation team for reservation enquiries. Thank you very much. Kind regards The Westin Hamburg Team
    Answered on 9 July 2022
  • Still looking?
Hotel area info *
1 Restaurant On Site

    Fang & Feld

    Food: Local

    Open for: Breakfast, Dinner

    Menu: À la carte

Amenities of The Westin Hamburg
Most popular amenities
Indoor swimming pool
Parking
WiFi
Spa
Family rooms
Non-smoking rooms
Fitness center
Tea/Coffee Maker in All Rooms
Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Bicycle rental
  • Live music/Performance
    Additional chargeOff-site
  • Walking tours
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and charges apply.
Parking
Public parking is available at a location nearby (reservation is not possible) and costs € 35 per day.
  • Parking garage
  • Accessible parking
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Pet basket
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Soundproof
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
  • Open all year
  • Adults only
  • Heated pool
  • Shallow end
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Locker rooms
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Makeup services
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English

House rules

The Westin Hamburg takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3 - 11 years
Extra bed upon request
€ 45 per child, per night
12+ years
Extra bed upon request
€ 75 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Mastercard Visa Discover JCB Diners Club American Express The Westin Hamburg accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Hamburg Culture & Tourism Tax applies and will be added to all reservations. This tax will be collected at the property. For more details, please contact the hotel.

Please inform The Westin Hamburg of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about The Westin Hamburg

  • The Westin Hamburg offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Bicycle rental (additional charge)
    • Live music/Performance
    • Locker rooms
    • Beauty services
    • Swimming pool
    • Bicycle rental
    • Walking tours
    • Facial treatments
    • Makeup services
    • Manicure
    • Pedicure
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Foot bath
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Fitness

  • Check-in at The Westin Hamburg is from 4:00 PM, and check-out is until 12:00 PM.

  • The prices at The Westin Hamburg may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The Westin Hamburg has 1 restaurant:

    • Fang & Feld

  • The Westin Hamburg is 0.9 miles from the center of Hamburg.

  • Room options at The Westin Hamburg include:

    • Double
    • Suite

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Guests staying at The Westin Hamburg can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • Full English/Irish
    • Vegetarian
    • Vegan
    • Gluten-free
    • American
    • Buffet