Hotel
Travel Sustainable property

La Citadelle Metz MGallery

5 Avenue Ney, 57000 Metz, France – Excellent location – show map

Excellent location – rated 9.6/10! (score from 2336 reviews)

Real guests • Real stays • Real opinions

8.8
Excellent
2,337 reviews

great location. Very clean. Staff was nice and very attentive.

Donna United States of America

Comfortable room. Excellent breakfast with a nice variety of options. Very central location, easily walkable to sightseeing locations.

Lisa China

Sparkling clean facilities and minimalist decor throughout this hotel made for a very relaxing stay, although we could not figure out how to turn on the overhead light to the room until the very last hour of our stay, when we found a tiny (minimalist!) toggle switch at the bottom of the floor lamp!

Marylee United States of America

Location is great. Can easily walk to city center, restaurants, markets, etc. Restaurant was very good although a bit on the pricey side. Nice bar area to sit with friends.

Patrice United States of America

Parking on site, easy to walk into old town, lovely large hotel room, breakfast and dinner very good in onsite restaurant

Virginia United States of America

large comfortable room. beautiful decor. very clean.

Yoav United States of America

everything was just perfection-food was out of this world

Joseph United States of America

Great location in the city center, parking possibility in front of the hotel, friendly staff, varied buffet breakfast including gluten free options.

Ruxandra Germany

Historic building but fully modernized inside. Very clean. Very helpful staff, Nice location - within walking distance of old town but nicely just outside.

Richard United States of America

Recently refurbished hotel close to the centre of town. Very comfortable, clean, and good customer service from the check in staff. We liked all aspects of the hotel and would recommend.

Philip France
8.8
Excellent
2,337 reviews
  • What guests loved the most:
  • “great location. Very clean. Staff was nice and very attentive.”
    Donna Donna United States of America United States of America
  • “Comfortable room. Excellent breakfast with a nice variety of options. Very central location, easily walkable to sightseeing locations.”
    Lisa Lisa China China
  • “Sparkling clean facilities and minimalist decor throughout this hotel made for a very relaxing stay, although we could not figure out how to turn on the overhead light to the room until the very last...”
    Marylee Marylee United States of America United States of America
  • “Location is great. Can easily walk to city center, restaurants, markets, etc. Restaurant was very good although a bit on the pricey side. Nice bar area to sit with friends.”
    Patrice Patrice United States of America United States of America
  • “Parking on site, easy to walk into old town, lovely large hotel room, breakfast and dinner very good in onsite restaurant”
    Virginia Virginia United States of America United States of America
  • “large comfortable room. beautiful decor. very clean.”
    Yoav Yoav United States of America United States of America
  • “everything was just perfection-food was out of this world”
    Joseph Joseph United States of America United States of America
  • “Great location in the city center, parking possibility in front of the hotel, friendly staff, varied buffet breakfast including gluten free options.”
    Ruxandra Ruxandra Germany Germany
  • “Historic building but fully modernized inside. Very clean. Very helpful staff, Nice location - within walking distance of old town but nicely just outside.”
    Richard Richard United States of America United States of America
  • “Recently refurbished hotel close to the centre of town. Very comfortable, clean, and good customer service from the check in staff. We liked all aspects of the hotel and would recommend.”
    Philip Philip France France

Categories:

  • Staff9.0
  • Facilities8.9
  • Cleanliness9.3
  • Comfort 9.3
  • Value for money8.6
  • Location 9.6
  • Free WiFi8.9
High score for Metz
View
Pet friendly
Free WiFi
Bathtub
Air conditioning
24-hour front desk
Daily housekeeping
Non-smoking rooms
Safe
Baggage storage

Set in the heart of Metz, La Citadelle Metz MGallery offers large and luxury rooms and suites with a flat-screen TV, individual air-conditioning and free WiFi internet access. On site guests can enjoy a bistronomic style restaurant open 24/7.

Enjoy a privileged central location between the Arsenal Concert Hall, the esplanade park and the Governor’s Palace. It is a perfect location to discover the town center and its many attractions.

At the Bar Ambiance Lounge, choose from a wide variety of whiskeys, cocktails, champagne and exceptional wines in a warm and cozy atmosphere. The hotel’s bistronomic restaurant, 'La Reserve', is open for lunch and dinner every day and features innovative cuisine that combines rural and exotic flavors.

Guests who enjoy luxurious accommodations and high-quality, personalized service will appreciate Hotel La Citadelle Metz MGallery.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

La Citadelle Metz MGallery has been welcoming Booking.com guests since Oct 30, 2009
 Hotel chain/brand: MGallery

Show me more

Most popular amenities

Parking
Pet friendly
Free WiFi
Family rooms
Restaurant
Non-smoking rooms
Tea/Coffee Maker in All Rooms
Bar

Property Highlights

Top Location: Highly rated by recent guests (9.6)

Breakfast Info

Continental, Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 1525 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
9.0
Facilities
8.9
Cleanliness
9.3
Comfort
9.3
Value for money
8.6
Location
9.6
Free WiFi
8.9
High score for Metz

Select topics to read reviews:

See what guests loved the most:

  • Donna
    United States of AmericaUnited States of America
    “great location. Very clean. Staff was nice and very attentive.”
  • Lisa
    ChinaChina
    “Comfortable room. Excellent breakfast with a nice variety of options. Very central location, easily walkable to sightseeing locations.”
  • Marylee
    United States of AmericaUnited States of America
    “Sparkling clean facilities and minimalist decor throughout this hotel made for a very relaxing stay, although we could not figure out how to turn on the overhead light to the room until the very last hour of our stay, when we found a tiny...”
  • Patrice
    United States of AmericaUnited States of America
    “Location is great. Can easily walk to city center, restaurants, markets, etc. Restaurant was very good although a bit on the pricey side. Nice bar area to sit with friends.”
  • Virginia
    United States of AmericaUnited States of America
    “Parking on site, easy to walk into old town, lovely large hotel room, breakfast and dinner very good in onsite restaurant”
  • Yoav
    United States of AmericaUnited States of America
    “large comfortable room. beautiful decor. very clean.”
  • Joseph
    United States of AmericaUnited States of America
    “everything was just perfection-food was out of this world”
  • Ruxandra
    GermanyGermany
    “Great location in the city center, parking possibility in front of the hotel, friendly staff, varied buffet breakfast including gluten free options.”
  • Richard
    United States of AmericaUnited States of America
    “Historic building but fully modernized inside. Very clean. Very helpful staff, Nice location - within walking distance of old town but nicely just outside.”
  • Philip
    FranceFrance
    “Recently refurbished hotel close to the centre of town. Very comfortable, clean, and good customer service from the check in staff. We liked all aspects of the hotel and would recommend.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • are pets allowed ?
    Dear guest, We would be delighted to welcome you in our beautiful house. Our pets friends are welcome, for an additional € 20 per animal per day. Rema..
    Answered on January 23, 2020
  • Do you have an elevator to your rooms
    Dear guest, We do have an elevator which goes to all of our three floors.
    Answered on February 15, 2022
  • Do you have a washer and dryer available for guests?
    Hello, thank you for your question. No, but we do have a laundry service. Sincerely. La Citadelle
    Answered on August 26, 2022
  • May I ask how big is the sofa bed?
    Hello, Thank you for your question. The sofa is big enough for one adult or two small children. Thank you for your question. The Reception
    Answered on June 11, 2022
  • do you have connecting rooms?
    Hello, We do have connecting rooms, Regards
    Answered on January 21, 2020
  • Still looking?
Hotel area info *
1 Restaurant On Site

    La Réserve

    Food: French

    Open for: Lunch, Dinner

    Menu: À la carte

Travel Proud

Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Amenities of La Citadelle Metz MGallery

Most popular amenities

Parking
Pet friendly
Free WiFi
Family rooms
Restaurant
Non-smoking rooms
Tea/Coffee Maker in All Rooms
Bar
Bathroom
  • Toilet paper
  • Towels
  • Guest bathroom
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
Bedroom
  • Linens
  • Wardrobe or closet
  • Walk-in closet
  • Extra long beds (> 6.5 ft)
View
  • Landmark view
  • Garden view
Kitchen
  • High chair
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Sofa bed
  • Clothes rack
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental
  • Live music/Performance Off-site Additional charge
  • Cooking class Additional charge
  • Pool table
Living Area
  • Sofa
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar (temporarily closed)
  • Minibar
  • Restaurant (temporarily closed)
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs EUR 15.0 per day.
  • Secure parking
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
  • Books, DVDs or music for children
  • Board games/puzzles
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Soundproof
  • Private entrance
  • Interconnecting room(s) available
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
Spa
  • Full-body massage
  • Couples' massage
  • Massage Additional charge
Languages Spoken
  • English
  • Spanish
  • French

House rules

La Citadelle Metz MGallery takes special requests – add in the next step!

Check-in

3:00 PM - 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

12:00 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3 - 12 years
Extra bed upon request
Free

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa UnionPay credit card American Express La Citadelle Metz MGallery accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Guests wishing to dine in the hotel's restaurants are advised to reserve a table during the booking process.

Room service is only available during the restaurant's opening hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

La Réserve: Closed from Wed, Nov 11, 2020 until Tue, Dec 01, 2020

Bar is closed from Wed, Nov 11, 2020 until Tue, Dec 01, 2020

FAQs about La Citadelle Metz MGallery

  • From the nearest airport, you can get to La Citadelle Metz MGallery by:

    • Taxi 30min

  • La Citadelle Metz MGallery has 1 restaurant:

    • La Réserve

  • La Citadelle Metz MGallery is 2,800 feet from the center of Metz.

  • Room options at La Citadelle Metz MGallery include:

    • Twin/Double

  • The prices at La Citadelle Metz MGallery may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at La Citadelle Metz MGallery can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Check-in at La Citadelle Metz MGallery is from 3:00 PM, and check-out is until 12:00 PM.

  • La Citadelle Metz MGallery offers the following activities/services (charges may apply):

    • Massage
    • Pool table
    • Bicycle rental
    • Cooking class
    • Full-body massage
    • Live music/Performance
    • Couples' massage