Get the celebrity treatment with world-class service at The Grand, York

The 5-star Grand Hotel offers stylish rooms and a luxury vaulted spa. Set in the iconic Grade II listed former railway headquarters, it has bedrooms that feature free WiFi, a flat-screen TV, bathrobes, slippers, Molton Brown toiletries and an evening turn down service. The Rise Restaurant, Terrace & Bar offers modern British cuisine, with locally sourced, freshly prepared dishes. The open kitchen and spacious setting at The Rise, York creates an immersive and social dining experience for guests, guests can enjoy afternoon tea, lunch time snacks or an evening of luxury. The luxury spa at The Grand has a 13-metre swimming pool, hot tub, sauna and steam room. An array of health, beauty and wellness therapies and remedies can also be booked within the spa's vaulted treatment rooms. There is also a modern fitness center, the complimentary use of which is open to guests staying in all rooms, however requires prior reservation for a limited time slot. Pool and spa access and treatments are subject to availability. Our family friendly swim times are 9am & 10am, 3pm, 4pm & 5pm.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of York, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Full English/Irish, Buffet

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
2 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.5
Facilities
9.3
Cleanliness
9.5
Comfort
9.6
Value for money
8.5
Location
9.7
Free WiFi
8.8
Select topics to read reviews:

See what guests loved the most:

  • Catherine
    United Kingdom United Kingdom
    Staff couldn't do enough for you. Excellent breakfast. We had 2 evening meals in The Rise restaurant both were superb
  • Joe
    United Kingdom United Kingdom
    Great staff, excellent food and a great atmosphere l.
  • Kevin
    United Kingdom United Kingdom
    Professionalism of staff. Nothing was too much trouble

Hotel surroundings

Restaurants
2 restaurants on site

  • The Rise
    • Cuisine
      British
    • Open for
      Breakfast • Dinner • High tea • Cocktail hour
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Legacy - Fine Dining Restaurant
    • Cuisine
      British
    • Open for
      Dinner
    • Ambiance
      Romantic
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of The Grand, York
Great facilities! Review score, 9.3

Most popular facilities
  • Indoor swimming pool
  • Spa and wellness centre
  • Free WiFi
  • Family rooms
  • 2 restaurants
  • Non-smoking rooms
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Terrace
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
  • Live music/performance
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Cycling
    Off-site
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Fruits
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Tile/marble floor
  • Heating
  • Car hire
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Lift
  • Fan
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
  • Fitness centre
  • Sauna
Languages spoken
  • Czech
  • Greek
  • English
  • French
  • Irish
  • Italian
  • Russian
  • Slovak
  • Albanian
  • Ukrainian

House rules

The Grand, York takes special requests - add in the next step!

Check-in

From 15:00 to 23:30

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 06:00 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
£30 per child, per night
Cot upon request
£15 per child, per night
2 - 15 years
Extra bed upon request
£30 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa American Express Cash The Grand, York accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that pool space is currently limited and requires a prior reservation for a limited time slot. All spa access and treatments have to be booked in advance and cannot be guaranteed.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Grand, York in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about The Grand, York

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Room options at The Grand, York include:

    • Double
    • Twin
    • Suite

  • Guests staying at The Grand, York can enjoy a highly-rated breakfast during their stay (guest review score: 8.7).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Buffet

  • The Grand, York offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Cycling
    • Golf course (within 3 km)
    • Body wrap
    • Tour or class about local culture
    • Body treatments
    • Walking tours
    • Spa/wellness packages
    • Live music/performance
    • Bicycle rental
    • Fitness/spa locker rooms
    • Steam room
    • Cooking class
    • Body scrub
    • Bike tours
    • Fitness
    • Swimming Pool
    • Beauty Services
    • Spa facilities
    • Facial treatments
    • Spa lounge/relaxation area
    • Waxing services
    • Manicure
    • Pedicure

  • Check-in at The Grand, York is from 15:00, and check-out is until 11:00.

  • The Grand, York has 2 restaurants:

    • Legacy - Fine Dining Restaurant
    • The Rise

  • The Grand, York is 550 yards from the centre of York. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at The Grand, York may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at The Grand, York on this page.