Name: Eastwell Manor, Champneys Hotel & Spa
Address: Eastwell Park, Boughton Lees, Ashford, TN25 4HT, United Kingdom, Eastwell Park, Boughton Lees, Kent, TN25 4HT, UK
Price range: Prices for upcoming dates start at £100 per night (We Price Match)
Rating: 8.0

Room info & price
Facilities
House rules
The fine print
Guest reviews (510)

Eastwell Manor, Champneys Hotel & Spa

Eastwell Park, Boughton Lees, Ashford, TN25 4HT, United Kingdom –

Traveller photo of Ashford

7 July 2016

Lock in a great price for Eastwell Manor, Champneys Hotel & Spa - rated 8 by recent guests.

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Attitude of staff Ambience of the manor house and the décor Spa facilities

Terry, United Kingdom

It was the best night and evening we've had in a very very long time would definitely definitely recommend anyone to go and try this experience luxury food was amazing Spa was amazing the room was amazing definitely would go back

Lee, United Kingdom

On arrival we were met with a huge smile and a welcome drink. All the staff were polite and friendly. The restaurant food was good. We enjoyed reading by the log fire in the bar. The spa was superb - great facilities and very clean. We enjoyed the free exercise classes and used the gym, pool and sauna. We enjoyed the soothing relaxation room with gentle music and lighting. It was great that we could continue to use the spa after we had checked out of our room. We enjoyed the morning hike as we got to see more of the estate beyond the lovely formal gardens.

Joanna, United Kingdom

The staff were excellent and very attentive. Facilities and main hotel are also great. Ideal for a lovely spa stay in the area.

Lynda, United Kingdom

Stunning property! Beautiful rooms, beautiful food! Lovely spa facilities . Steal for what we paid. Highly recommend.

Lauren, United Kingdom

Loved the refurbishment. Very welcoming spa, nice staff and nice food. Liked the bedroom and bathroom. Good classical taste.

Sarah, United Kingdom

Amazing place and fantastic spa and treatments will definitely stay again, the four poster bed was an added bonus and views across the gardens where amazing, a little shout out to the Bar staff who where great throughout our stay

Paul, United Kingdom

The property and grounds are beautiful and the pool and spa area which guests have access to is great. Our room in the mews cottage had been recently refurbished and was lovely.

Caroline, United Kingdom

Customer service at initial meeting was extremely poor. The guest relation officer was disinterested and not customer focused at all.... I had to ask lots of questions which the information being douht should have been ordinarily and automatically provided. Check out time Location of cottage Breakfast location: times WiFi password etc

Tara, Saudi Arabia

The room was beautiful and the spa was perfect, the staff made you feel very comfortable. Nothing springs to mind.

Mandy, United Kingdom

8.8

Great location!
Great neighbourhood
Great neighbourhood

What guests loved the most:
“Attitude of staff Ambience of the manor house and the décor Spa facilities”

Terry United Kingdom
“It was the best night and evening we've had in a very very long time would definitely definitely recommend anyone to go and try this experience luxury food was amazing Spa was amazing the room was...”

Lee United Kingdom
“On arrival we were met with a huge smile and a welcome drink. All the staff were polite and friendly. The restaurant food was good. We enjoyed reading by the log fire in the bar. ”

Joanna United Kingdom
“The staff were excellent and very attentive. Facilities and main hotel are also great. Ideal for a lovely spa stay in the area.”

Lynda United Kingdom
“Stunning property! Beautiful rooms, beautiful food! Lovely spa facilities . Steal for what we paid. Highly recommend.”

Lauren United Kingdom
“Loved the refurbishment. Very welcoming spa, nice staff and nice food. Liked the bedroom and bathroom. Good classical taste.”

Sarah United Kingdom
“Amazing place and fantastic spa and treatments will definitely stay again, the four poster bed was an added bonus and views across the gardens where amazing, a little shout out to the Bar staff who...”

Paul United Kingdom
“The property and grounds are beautiful and the pool and spa area which guests have access to is great. Our room in the mews cottage had been recently refurbished and was lovely.”

Caroline United Kingdom
“Customer service at initial meeting was extremely poor. The guest relation officer was disinterested and not customer focused at all.... ”

Tara Saudi Arabia
“The room was beautiful and the spa was perfect, the staff made you feel very comfortable. Nothing springs to mind.”

Mandy United Kingdom

Eastwell Manor Hotel is an impressive building overlooking beautiful lawns and set in quiet surroundings. It features 2 restaurants, a bar, a gym and a spa.

Classic and Superior rooms are available in the Manor and the property have alternative standard accommodation set adjacent to the building in Eastwell Mews.

The Manor restaurant serves French and modern English cuisine prepared using the best local produce.

Guests can use the Champneys Spa, a fully-equipped gym and various outdoor facilities such as a tennis court and another pool.

Eastwell Manor, Champneys Hotel & Spa has kept some original features such as carved panelled rooms and massive baronial stone fireplaces.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

We speak your language!

Eastwell Manor, Champneys Hotel & Spa has been welcoming Booking.com guests since 1 Aug 2005.

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Most popular facilities

Free parking

Swimming pool

Spa and wellness centre

Free WiFi

Restaurant

Bar

Good for couples - they rate the facilities 8.0 for two-person stays.

Guests love...

“spa facilities”
34 related reviews

“beautiful grounds”
27 related reviews

“bar staff”
24 related reviews

Top location: Highly rated by recent guests (8.8)

Breakfast info

Continental

Free parking available at hotel

Loyal customers

There are more repeat guests here than most other properties.

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Just booked in Ashford: 1 hotel like Eastwell Manor, Champneys Hotel & Spa was just booked on our site

Hotel surroundings – Guests loved walking around the neighbourhood!

Closest landmarks

Ashford Eurostar International
3.3 miles
Boughton Golf Club
7.5 miles
Westenhanger Castle
9.2 miles
Stop24 Services Folkestone M20
9.6 miles
Lympne Castle
9.7 miles
Port Lympne Wild Animal Park
9.8 miles
Canterbury East Train Station
10.1 miles
Canterbury Castle
10.1 miles
Kent and Canterbury Hospital
10.2 miles
Westgate
10.4 miles

Restaurants and markets

Brasserie At The Pavilion Cafe/bar
0 miles

Closest airports

London Southend Airport
27.3 miles
London City Airport
42.1 miles
Gatwick Airport
45.6 miles

What travellers love about this location

“Location. Spa. Main house. Grounds.”

John

United Kingdom

8.3

“The garden and (heated) outside pool are heaven! The house is beautiful and the new Champneys pool is amazing. Lovely mews apartments in gardens with direct ...”

Jennie

United Kingdom

“The staff were excellent and very attentive. Facilities and main hotel are also great. Ideal for a lovely spa stay in the area.”

Lynda

United Kingdom

Are you missing any information about this area?

Brilliant!

3 reasons to choose Eastwell Manor, Champneys Hotel & Spa

Why book with us

Manage your bookings online

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House rules Eastwell Manor, Champneys Hotel & Spa takes special requests - add in the next step!

Check-in

From 15:00 hours

Check-out

Until 11:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.

Children and extra beds

All children are welcome.

Free! All children under 3 years stay free of charge for children's cots/cribs.

All children under 16 years are charged GBP 50 per night for extra beds.

All older children or adults are charged 100 % of the room stay per night per person for extra beds.

The maximum number of extra beds/children's cots permitted in a room is 1.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Pets

Pets are not allowed.

Eastwell Manor, Champneys Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Bedrooms allocated are situated within the Mews. All bedrooms have private facilities.

Swimming times for children up to the age of 16 are daily between 08:30 – 10:00 and 16:30 – 18:00. Children must be accompanied by an adult at all times.

Dress code: Smart dress code only, except for breakfast. Gentlemen do not have to wear a tie.

Please note that dinner reservations cannot be guaranteed unless booked prior to arrival.

Breakfast inclusive rates offer a complimentary continental breakfast, with a supplement applied for a cooked English breakfast.

“It was the best night and evening we've had in a very very long time would definitely definitely recommend anyone to go and try this experience luxury food was amazing Spa was amazing the room was amazing definitely would go back”

Lee

“On arrival we were met with a huge smile and a welcome drink. All the staff were polite and friendly. The restaurant food was good. We enjoyed reading by the log fire in the bar. The spa was superb - great facilities and very clean. We enjoyed the free exercise classes and used the gym, pool and sauna. We enjoyed the soothing relaxation room with gentle music and lighting. It was great that we could continue to use the spa after we had checked out of our room. We enjoyed the morning hike as we got to see more of the estate beyond the lovely formal gardens.”

Joanna

“Amazing place and fantastic spa and treatments will definitely stay again, the four poster bed was an added bonus and views across the gardens where amazing, a little shout out to the Bar staff who where great throughout our stay”

Paul

“The property and grounds are beautiful and the pool and spa area which guests have access to is great. Our room in the mews cottage had been recently refurbished and was lovely. ”

Caroline

“Customer service at initial meeting was extremely poor. The guest relation officer was disinterested and not customer focused at all.... I had to ask lots of questions which the information being douht should have been ordinarily and automatically provided. Check out time Location of cottage Breakfast location: times WiFi password etc”

Tara

Saudi Arabia

See all guest reviews for Eastwell Manor, Champneys Hotel & Spa

Newest reviews for Eastwell Manor, Champneys Hotel & Spa

Reviewed: 16 November 2018

Anonymous
United Kingdom
7.1

Good
- • Business trip
- • Solo traveller
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
The room I was in had a large locked cupboard directly next to the bed, which must have housed the boiler / mechanical systems for the Mews which made a lot of noise. I was woken both nights by the noise coming from this cupboard and you have to try and block out the noise to get back to sleep. It was a last minute booking, and I would guess this is one of the last rooms they give out knowing that it isn’t the best. WiFi was terrible. I used the ‘Mews Super Fast’ WiFi connection and the only thing super fast about it was that if you managed to connect to it, you would lose connection super fast.
The gym and spa facilities were good. Breakfast was nice.

Stayed in November 2018
Reviewed: 14 November 2018

Terry
United Kingdom
10

“Superb leisure break”
- • Leisure trip
- • Couple
- • Superior Double Room - Manor
- • Stayed 2 nights
Was ver satisfied with the luxery stay
Attitude of staff Ambience of the manor house and the décor Spa facilities

Stayed in November 2018
Reviewed: 13 November 2018

Lee
United Kingdom
10

“Absolutely amazing”
- • Leisure trip
- • Couple
- • Superior Double Room - Manor
- • Stayed 1 night
- • Submitted via mobile
It was the best night and evening we've had in a very very long time would definitely definitely recommend anyone to go and try this experience luxury food was amazing Spa was amazing the room was amazing definitely would go back

Stayed in November 2018
Reviewed: 13 November 2018

Karen
United Kingdom
6.7

Pleasant
- • Leisure trip
- • Group of friends
- • Double Room
- • Stayed 1 night
The accommodation was very basic. The room did not have a bath and therefore I did not feel represented good value for money.
The location and facilities were great.

Stayed in October 2018
Reviewed: 13 November 2018

Jonathan
United Kingdom
3.3

“A real let down”
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Everything
Nothing

Stayed in November 2018
Reviewed: 12 November 2018

Joanna
United Kingdom
10

“Perfect - a chance to relax in beautiful surroundings. A real "pick me up" in the winter months.”
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
The rose garden - could be so pretty but needs serious attention.
On arrival we were met with a huge smile and a welcome drink. All the staff were polite and friendly. The restaurant food was good. We enjoyed reading by the log fire in the bar. The spa was superb - great facilities and very clean. We enjoyed the free exercise classes and used the gym, pool and sauna. We enjoyed the soothing relaxation room with gentle music and lighting. It was great that we could continue to use the spa after we had checked out of our room. We enjoyed the morning hike as we got to see more of the estate beyond the lovely formal gardens.

Stayed in November 2018
Reviewed: 10 November 2018

Lynda
United Kingdom
10

Exceptional
- • Leisure trip
- • Group of friends
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
The staff were excellent and very attentive. Facilities and main hotel are also great. Ideal for a lovely spa stay in the area.

Stayed in November 2018
Reviewed: 10 November 2018

Alice
United Kingdom
7.5

Good
- • Business trip
- • Solo traveller
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
Reception staff not that welcoming and appeared to have a bit of an attitude. I really do not like guests using mobile phones/cameras in the Spa. This really should be banned from the Spa area. Bar staff very good.
Bar staff and breakfast.

Stayed in November 2018
Reviewed: 7 November 2018

Neda
United Kingdom
9.2

Superb
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Spa

Stayed in October 2018
Reviewed: 5 November 2018

Lauren
United Kingdom
9.2

Superb
- • Leisure trip
- • Group of friends
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Massage was a disappointment, not worth the price. Also spa extremely busy and impossible to get a spa bed.
Stunning property! Beautiful rooms, beautiful food! Lovely spa facilities . Steal for what we paid. Highly recommend.

Stayed in October 2018
Reviewed: 5 November 2018

Sarah
United Kingdom
9.2

“Enjoyed it immensely. We were very well cared for.”
- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
The bedroom was a little chilly and the bathroom radiator wasn’t onnin the morning and not very hot in the evening. So didn’t fully relax. Breakfast menu wasn’t given to us so we thought there wasn’t any cooked breakfasts on offer. Same thing happened the second day but asked this time and finally got a menu. For wealthy customers this would have been unacceptable. The breakfast (scrambled egg with avocado) was three star only! No information in bedroom re hotel breakfast times or laundry or reception numbers etc. Etc. Went from full massage straight into pedicure room which was very cold so wasn’t relaxing which defeats her whole object. Staff in main hotel weren’t that experienced and required the manager for help. Spa restaurant staff weren’t completely on top of their tasks.
Loved the refurbishment. Very welcoming spa, nice staff and nice food. Liked the bedroom and bathroom. Good classical taste.

Stayed in November 2018
Reviewed: 3 November 2018

Anonymous
Ireland

1 helpful vote
6.7

Pleasant
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Staff hoovering at 7:30am woke us up. Prices in bar are expensive. Signage and lighting could be better around hotel.
Lovely room, set in a country location. Feeling of stepping back in time when you walk in the big front doors. Pool was lovely and clean. Breakfast was nice and a good variety to choose from

Stayed in November 2018
Reviewed: 31 October 2018

Danielle
United Kingdom
4.6

“Okay”
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
The staff was very rude and seemed racist. Wasn’t welcomed into a friendly atmosphere and staff had no customer service
The spa

Stayed in October 2018
Reviewed: 31 October 2018

Paul
United Kingdom
10

“Amazing”
- • Leisure trip
- • Couple
- • Superior Double Room - Manor
- • Stayed 2 nights
- • Submitted via mobile
Amazing place and fantastic spa and treatments will definitely stay again, the four poster bed was an added bonus and views across the gardens where amazing, a little shout out to the Bar staff who where great throughout our stay

Stayed in October 2018
Reviewed: 26 October 2018

Caroline
United Kingdom
6.3

“Great place but the staff let it down”
- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
Unfortunately the majority of staff we encountered were unfriendly, uninterested and gave the impression that they couldn’t care less. I don’t want to be best friends with the staff but it would be nice to be greeted with ‘good morning’ when you enter the hotel reception or for staff to apologise when things aren’t as you have been led to believe. Whilst the refurbished rooms are great, they are now lacking some of the facilities listed on Booking.com, such as microwave, bath and fridge. As we were travelling with our 9 month old baby these were facilities we planned to make use of for preparing his meals and for bathing him. We were told that no rooms in the hotel have baths following the refurbishment, so our baby had to have his bath in the bathroom basin! When our room was serviced, it was tidied, new towels provided etc but the bins were not emptied and we could see no bins outside for us to empty them ourselves. This wouldn’t have been a particular issue but as the hotel is not yet providing room service we had to get some takeaway food for our dinner that we could eat in the room while the baby slept so we were left with the empty takeaway boxes for an extra night. The tea, coffee, water and biscuits were also not restocked. It would also have been useful if the rooms contained the usual information pack you receive in hotels to tell you when breakfast is etc. We were told what time we were able to use the pool with the baby when we checked in, but when we arrived at the pool, we had been told the wrong time-if this was available in the room to refer to it would be helpful.
The property and grounds are beautiful and the pool and spa area which guests have access to is great. Our room in the mews cottage had been recently refurbished and was lovely.

Stayed in October 2018

Sleeps	Room type
	Double Room 1 double bed	Show prices
Start of dialog content 댴 Private bathroom Standard Double bedrooms are located within The Eastwell Mews, converted from original Victorian stables and comprising of 39 en suite bedrooms. Some rooms have private terraces with uninterrupted views of the North Downs. Room facilities: • Tea/Coffee Maker • Shower • Bath • Safety Deposit Box • Telephone • Hairdryer • Iron • Kitchenette • Trouser Press • Refrigerator • Free toiletries • DVD Player • Fan • Toilet • Microwave • Video • Private bathroom • Heating • Satellite Channels • Carpeted • Flat-screen TV • Wake-up service • Wardrobe or closet Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children End of dialog content
	Superior Double Room - Manor 1 double bed	Show prices
Start of dialog content 댴 Private bathroom Elegant Superior Rooms including extras such as a four-poster bed and a separate seating area. Room facilities: • Tea/Coffee Maker • Shower • Bath • Safety Deposit Box • Telephone • Hairdryer • Iron • Trouser Press • Bathrobe • Free toiletries • DVD Player • Fan • Toilet • Private bathroom • Heating • Slippers • Satellite Channels • Carpeted • Flat-screen TV • Sofa • Wake-up service • Wardrobe or closet • Bidet • Garden view Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children End of dialog content
	Classic Double Room - Manor 1 double bed	Show prices
Start of dialog content 댴 Private bathroom Situated within the manor, these rooms all feature a TV with a DVD player and some satellite channels, and tea/coffee facilities. They also feature an en suite bathroom, some with separate showers, and a hairdryer. Room facilities: • Tea/Coffee Maker • Shower • Bath • Safety Deposit Box • Telephone • Hairdryer • Iron • Trouser Press • Bathrobe • Free toiletries • DVD Player • Fan • Toilet • Private bathroom • Heating • Slippers • Satellite Channels • Carpeted • Flat-screen TV • Sofa • Wake-up service • Wardrobe or closet • Bidet • Garden view Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children End of dialog content

Eastwell Manor, Champneys Hotel & Spa

Eastwell Manor, Champneys Hotel & Spa 4-star hotel

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See availability Hotel surroundings – Great location - show map Guests loved walking around the neighbourhood!

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3 reasons to choose Eastwell Manor, Champneys Hotel & Spa

Why book with us

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Eastwell Manor, Champneys Hotel & Spa

Hotel surroundings – Guests loved walking around the neighbourhood!

Facilities of Eastwell Manor, Champneys Hotel & Spa

House rules Eastwell Manor, Champneys Hotel & Spa takes special requests - add in the next step!