• Garden
  • Pets allowed
  • Free WiFi
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box
You're eligible for a Genius discount at The Queen at Chester Hotel, BW Premier Collection! To save at this property, all you have to do is sign in.

Located opposite Chester Station, The Queen at Chester, BW Premier Collection first opened in 1860, and offers grand Victorian-style rooms and free WiFi. The city centre is within walking distance. All rooms at the property have satellite TV and 24-hour room service. Some rooms have a lavish four-poster bed. Full English breakfast is provided. The hotel features several dining options like the new Kings' Grill restaurant and the more informal option, The Waiting Room. Chester Zoo is 5.9 km away from the property and Cheshire Oaks is 10.7 km away.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

BW Premier Collection
Hotel chain/brand
BW Premier Collection

Property highlights

Situated in the best rated area in Chester, this hotel has an excellent location score of 9.0

Breakfast info

Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, Buffet

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
2 single beds
1 extra-large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.1
Cleanliness
8.4
Comfort
8.4
Value for money
7.9
Location
9.0
Free WiFi
8.4
Select topics to read reviews:

See what guests loved the most:

  • Kean
    United Kingdom United Kingdom
    no tele in room.lift a problem at times .no great complaints.we will be back.any
  • Adele
    United Kingdom United Kingdom
    Staff were all friendly. Room was lovely and spacious. Breakfast was lovely. Location was great for central access. Plenty of parking spaces available.
  • David
    United Kingdom United Kingdom
    A good buffet breakfast was available. Rooms were large and very comfortable with a very spacious bathroom.

Hotel surroundings

Restaurants
1 restaurant on site

  • Kings' Grill
    • Cuisine
      British

Facilities of The Queen at Chester Hotel, BW Premier Collection
Great facilities! Review score, 8.1

Most popular facilities
  • Parking
  • Free WiFi
  • Family rooms
  • Restaurant
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
Pets
Pets are allowed on request. Charges may be applicable.
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not possible) and costs £12 per day.
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safety deposit box
General
  • Designated smoking area
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Upper floors accessible by elevator
Languages spoken
  • English

House rules

The Queen at Chester Hotel, BW Premier Collection takes special requests - add in the next step!

Check-in

From 16:00

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may be applicable.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa American Express Cash is not accepted The Queen at Chester Hotel, BW Premier Collection accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

For hotel guests, situated next to the hotel is a pay and display car park. Details of costing and parking procedures are listed below for your information and are available in the car park. Please note that the car park does not belong to the hotel. Car parking spaces are subject to availability.

Monday to Thursday; GBP 10 per night

Friday to Sunday GBP 15 per night;

£12 per 24 hours, payable on the machine in carpark or using the QR code which is located at the reception desk.

The dinner supplement is not available on New Year's Eve.

Please be aware we are undergoing refurbishment on our public areas in our main building and on our main building bedrooms. Due to this, the access to the hotel is now through the car park and into the 'Kings Grill' entrance. If you have any questions or need assistance, please give the team a call on 07701319380.

FAQs about The Queen at Chester Hotel, BW Premier Collection

  • Guests staying at The Queen at Chester Hotel, BW Premier Collection can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Gluten-free
    • Buffet

  • The Queen at Chester Hotel, BW Premier Collection has 1 restaurant:

    • Kings' Grill

  • The Queen at Chester Hotel, BW Premier Collection offers the following activities / services (charges may apply):

    • Room options at The Queen at Chester Hotel, BW Premier Collection include:

      • Double
      • Single
      • Twin
      • Triple
      • Suite

    • The prices at The Queen at Chester Hotel, BW Premier Collection may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Check-in at The Queen at Chester Hotel, BW Premier Collection is from 16:00, and check-out is until 11:00.

    • The Queen at Chester Hotel, BW Premier Collection is 1,000 yards from the centre of Chester. All distances are measured in straight lines. Actual travel distances may vary.