You might be eligible for a Genius discount at Quay Apartments Clarence House. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

About this property

Reliable info:
Guests say the description and photos for this property are very accurate.

Comfortable Accommodations: Quay Apartments Clarence House in Newport offers 4-star apartments with free WiFi, a elevator, and a 24-hour front desk. Guests benefit from concierge service, a minimarket, family rooms, full-day security, and express check-in and check-out. Modern Amenities: Each apartment features a kitchenette, private bathroom with a walk-in shower, and a dining area. Additional amenities include streaming services, a coffee machine, and a seating area. Prime Location: Located 27 mi from Cardiff Airport, the property is near attractions such as Cardiff Castle (14 mi) and Cardiff Bay (19 mi). Guests appreciate the convenient location, room cleanliness, and comfort.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.7)

    • Private Parking Available On Site

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Sign in, save money

Sign in to see if you can save 10% or more at this property.
Sign in, save money

Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 king bed
Bedroom 1
1 king bed
Bedroom 2
1 king bed
Bedroom 1
2 twin beds
Bedroom 2
1 king bed
Bedroom 1
1 king bed
Bedroom 2
1 twin bed
2 twin beds
1 king bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Brandon
    United States United States
    In a wonderful location very close to travel facilities and local entertainment/dining options. The apartment itself was also lovely and very well appointed with all of the amenities necessary to be fully independent for any length of stay.
  • Ann
    United Kingdom United Kingdom
    Lovely apartment, very clean and had everything you could possibly need. Handy for shops if needed.
  • Claire
    United Kingdom United Kingdom
    Nice apartment. Safe and secure. Friendly reception staff. The apartment was conveniently located for our site work.
  • Beverley
    United Kingdom United Kingdom
    Very clean, great location for going in to Cardiff. Very friendly and lovely staff
  • Wayne
    United Kingdom United Kingdom
    It was close. It was clean. It was comfortable and the stuff was great. They made sure I was well taken care of. I would recommend it again based on the stuff and location and the place itself is comfortable
  • Giorgio
    Netherlands Netherlands
    Outstanding place, 24/7 reception, amazing location and the mini apartments are great. For the price of a small hotel room you get a two room apartment, everything is squeaky clean, all facilities work properly and the bed is comfy.
  • Irma
    United Arab Emirates United Arab Emirates
    Staff exceptionally helpful. Nothing too much trouble. Kitchen well equipped. Supplying Salt and pepper would be a great help. Laundry facilities available. Location great Town centre, bus station, train station all easily accessible.
  • Ronald
    United States United States
    The apartment was very clean and the shower had very good pressure and unlimited hot water. Check-in was very easy and parking was right next door for £5/day.
  • Marcia
    United Kingdom United Kingdom
    Proximity to city centre and public transport. Very friendly staff, easy to get to. Perfect for a short stay weekend (the weather made it fabulous, which was a bonus). Wish we'd stayed an extra nite. Would definitely stay there again 👍🏽😀
  • Zubair
    United Kingdom United Kingdom
    Good location and friendly staff - 9th floor was god with a fantastic view. kitchen and area was clean but we cant open windows. very quiet and nice

Host Info

Company review score: 9Based on 3,596 reviews from 4 properties
4 managed properties

Company info

This is a family ran business, who have been accommodating guests for the past 10 years. We care about your stay so we would like to make you feel welcome and at ease. We are easy to get hold of, and will happily be at your service for anything you need (within reason of course- but if needs be, if you want a croissant from France we can get you one).

Property info

This is our 4th location and have been accommodating guests for the past 10 years. Located just by River Usk, these amazing top floor apartment will give you great views of the city and the river. Spacious and comes with a fully fitted kitchen. Be prepared to find it a struggle to leave the apartments because our sofas and beds are comfier than a baby in a crib wrapped in blankets.

Neighborhood info

Kingsway Shopping Centre NP20 1EW Friars Walk Shopping Centre : NP20 1EA Newport Centre: NP20 1UH (Council-run facility with a fitness suite, pool and space for concerts, conferences and exhibitions.) Dolman Theatre Works NP20 1HY (Performing arts theatre) The Neon: NP19 7AB (Live Music Revenue) Le Pub NP20 1FW (Live music) Newport Castle NP20 1DA The River Front NP20 1HG (Performance Art Theatre) University of South Wales NP20 2BP St Woolos Hospital NP20 4SZ Royal Gwent Hospital NP20 2UB

Languages Spoken

English,Spanish,French,Urdu

Area info

House rules

Quay Apartments Clarence House takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of £100 is required on arrival. That's about $134. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
£10 per child, per night
Crib upon request
£10 per child, per night
3 - 11 years
Extra bed upon request
£10 per child, per night
12+ years
Extra bed upon request
£15 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverSoloUnionPay credit cardDebit cardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 9:00 PM and 7:00 AM.
Pets
Pets are not allowed.

The fine print

Must-know information for guests at this property

Quay Apartments is a completely nonsmoking property.

Payment must be made by the person staying in the apartment and the card holder must present valid supporting photographic ID at check-in.

The property does not accept group of bookings of 2 apartments or more.

The property does not accept local bookings from within the area or city.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 21:00:00 and 07:00:00.

A damage deposit of £100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Quay Apartments Clarence House