Staff is very polite and very clean hotel. Would like to stay again whenever traveling to Surbaya

Santosh Indland

Very modern and comfortable rooms. Staff were very helpful and accommodating. Efficient processes in place when it came to housekeeping and receiving/passing on food deliveries. The gym/pool area was also very nice, with plenty of spaces to sit around the pool. One of the biggest breakfast spreads I've seen in a hotel and the staff were very accommodating with providing us vegetarian options.

Kirandeep Bretland

A bit far away from the city center but close enough to the airport, for us this was the most important thing. The hotel is very good, Novotel standard, you won't be disappointed! We got a packed breakfast becuase of the early tours but it was delicious and enough.

Adrienn Ungverjaland

The breakfast buffet is a very high quality and variety. With the choice of local and western items it was always a good start to the day. I like the location and it is close to where I need to go most of the time. It is also very convenient for friends to visit from the city. The staff are very friendly and make an effort to speak English and practice their English speaking skills with me. The facilities are great and the service from all staff is excellent. Most enjoyable stay for my time in Surabaya.

Kenneth Kanada

very nice hotel , location was out of town a bit however suited my plans

David Ástralía

Clean Rooms, Good Value . Relatively good facilities.

Samdeep Sameinuðu Arabísku Furstadæmin

Room: really spacious and clean, huge comfortable bed, lovely bathroom, very clean. Facilities: pool was nice but quite busy, the gym was well equipped and not very busy at all, one of the best hotel gyms we've used. Staff: pleasant enough! Location: location was fine but it was hard to get to the adjacent street where some restaurants were because the path was pretty treacherous. Breakfast: this was a 10/10 - so much choice and a everything was delicious. Cappuccinos made to order, lots of fruit, cereal, daily smoothie, all the Indonesian food you could think of, it was really great.

Kaitlin Bretland

The room. We booked executive room with 2 bed rooms. Very comfortable.

Muhammad Singapúr

Bed super comfortable! Pool nice with nice terrace Staff friendly and kind Location well served with food delivery and taxis

Clara Sameinuðu Arabísku Furstadæmin

The breakfast in the mornings was excellent. The staff were very helpful and friendly. When I met friends and we ate in the restaurant the menu and food was a good selection and very tasty. The check in staff and lobby area were very helpful and friendly. The room was very clean and comfortable during my stay.

Ken Kanada