Located in Hokuto, 28 miles from Kamisuwa Station, Grand Mercure Yatsugatake Resort & Spa provides accommodations with a garden, free private parking, a shared lounge and a restaurant. 31 miles from Lake Shirakaba and 4.1 miles from Kiyosato Station, the hotel has a ski pass sales point. The hotel features a sauna, a 24-hour front desk and free WiFi. At the hotel each room is equipped with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. Guest rooms include a closet. A buffet breakfast is available daily at Grand Mercure Yatsugatake Resort & Spa. At the accommodation guests are welcome to use a hot spring bath. You can play table tennis at this 5-star hotel, and the area is popular for skiing and cycling. Heidi's Village is 13 miles from Grand Mercure Yatsugatake Resort & Spa. The nearest airport is Matsumoto Airport, 45 miles from the hotel.

Distance in property description is calculated using © OpenStreetMap

Grand Mercure
Hotel chain/brand
Grand Mercure

Property highlights

Top Location: Highly rated by recent guests (8.0)

Breakfast Info

Buffet

Free private parking available at the hotel

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.3
Facilities
8.8
Cleanliness
8.3
Comfort
8.7
Value for money
7.8
Location
8.0
Free WiFi
7.5
Select topics to read reviews:

See what guests loved the most:

  • Vanessa
    Australia Australia
    The Onsen set up is lovely, the newly renovated rooms are very nice, the staff are extremely helpful, there is drinks and some snacks offered in lobby seating area before dinner and then at supper/9pm which we loved, you need a car if you want to...
  • Yuka
    Japan Japan
    子供の遊ぶ所(キッズルーム)が充実していた。小学生の子供は帰りたくないと言っていた。 食事が種類もあって、味もおいしかった。 ロビーのラウンジサービスが飲み物やお菓子等が用意されていてホテル滞在が楽しめた。
  • Shoko
    Japan Japan
    夕食のビュッフェの種類の多さとお酒の種類の多さ、創作料理の質の高さに拍手👏!!2部屋に別れていたがたくさんあり過ぎて全部の種類は食べ切れないので好きなものを頂いた。特にトリュフハンバーガー🍔が美味しかった! 日本酒もお冷で美味しい状態で飲む事が出来て非常に満足しました。STAFFもフレンドリーで親切でした。 子どもが地下の広い充実した遊び場で喜んで遊んでいた。もっと遊びたいようだった。

Hotel area info

Restaurants
2 Restaurants On Site

  • レストラン ピオーネ 朝食ビュッフェ
    • Cuisine
      Chinese • Japanese • Local • European
    • Open for
      Breakfast
    • Ambience
      Family-friendly
  • レストラン ピオーネ ディナービュッフェ
    • Cuisine
      Chinese • Japanese • Local • European
    • Open for
      Dinner
    • Ambience
      Family-friendly • Traditional

Amenities of Grand Mercure Yatsugatake Resort & Spa
Great facilities! Review score, 8.8

Most popular amenities
  • Free parking
  • Free WiFi
  • Non-smoking rooms
  • Hot spring bath
  • 2 restaurants
  • Spa
  • Family rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Wardrobe or closet
Outdoors
  • Picnic area
  • Garden
Room Amenities
  • Socket near the bed
Ski
  • Ski pass vendor
Activities
  • Tennis equipment
    Additional charge
  • Horseback riding
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Canoeing
    Additional chargeOff-site
  • Ping-pong
  • Playground
  • Skiing
    Off-site
  • Fishing
    Additional chargeOff-site
  • Tennis court
    Additional charge
Living Area
  • Sofa
  • Sitting area
Media & Technology
  • Flat-screen TV
  • Satellite channels
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Lockers
  • 24-hour front desk
Entertainment & Family Services
  • Strollers
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Suit press
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Convenience store on site
  • Shared lounge/TV area
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Non-smoking rooms
Spa
  • Locker rooms
  • Massage chair
  • Spa lounge/Relaxation area
  • Spa facilities
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Sauna
Languages Spoken
  • Japanese

House rules

Grand Mercure Yatsugatake Resort & Spa takes special requests – add in the next step!

Check-in

From 3:00 PM to 11:00 PM

Check-out

From 7:00 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 7 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa UC NICOS Discover JCB Diners Club American Express Cash is not accepted Grand Mercure Yatsugatake Resort & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about Grand Mercure Yatsugatake Resort & Spa

  • Grand Mercure Yatsugatake Resort & Spa has 2 restaurants:

    • レストラン ピオーネ 朝食ビュッフェ
    • レストラン ピオーネ ディナービュッフェ

  • Room options at Grand Mercure Yatsugatake Resort & Spa include:

    • Family
    • Suite

  • Grand Mercure Yatsugatake Resort & Spa offers the following activities/services (charges may apply):

    • Spa
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Playground
    • Skiing
    • Ping-pong
    • Tennis court
    • Fishing
    • Canoeing
    • Open-air bath
    • Tennis equipment
    • Locker rooms
    • Horseback riding
    • Public Bath
    • Spa lounge/Relaxation area
    • Hot spring bath
    • Spa facilities
    • Massage chair

  • Yes, Grand Mercure Yatsugatake Resort & Spa is popular with guests booking family stays.

  • Check-in at Grand Mercure Yatsugatake Resort & Spa is from 3:00 PM, and check-out is until 11:00 AM.

  • The prices at Grand Mercure Yatsugatake Resort & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Grand Mercure Yatsugatake Resort & Spa is 3.1 miles from the center of Hokuto. All distances are measured in straight lines. Actual travel distances may vary.