• Apartments
  • Kitchen
  • Washing machine
  • Free WiFi
  • Balcony
  • Free parking
  • Bathtub
  • Air conditioning
  • Non-smoking rooms
  • Baggage storage
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Grand Phenix Hakuba features air-conditioned accommodations in Hakuba. Among the facilities of this property are a restaurant, an elevator, and full-day security, along with free Wifi throughout the property. Every room is equipped with a balcony. The units come with parquet floors and feature a fully equipped kitchen with a dishwasher, a dining area, a flat-screen TV, and a private bathroom with hot tub and slippers. A microwave, a toaster, and fridge are also available, as well as a kettle. At the apartment complex, every unit is equipped with bed linen and towels. There is a coffee shop and bar. Skiing, cycling, and hiking are possible within the area, and the apartment offers ski storage space. Tsugaike Kogen Ski Area is 4.8 miles from Grand Phenix Hakuba, while Nagano Station is 27 miles from the property. The nearest airport is Matsumoto Airport, 42 miles from the accommodation.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the top-rated area in Hakuba, this property has an excellent location score of 9.3!

Free Private Parking Available On Site

Reliable Info
Guests say the description and photos for this property are very accurate.

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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom 1:
1 king bed
Bedroom 2:
2 twin beds
Bedroom 3:
1 king bed
Bedroom 1:
1 king bed
Bedroom 2:
2 twin beds
Bedroom 3:
1 king bed
Bedroom 1:
1 king bed
Bedroom 2:
2 twin beds
Bedroom 3:
1 king bed
Bedroom 1:
1 king bed
Bedroom 2:
2 twin beds
Bedroom 3:
1 king bed
Bedroom 1:
1 king bed
Bedroom 2:
2 futon beds
Bedroom 3:
2 twin beds
Bedroom 4:
1 king bed
Bedroom 5:
1 king bed
Living room:
8 sofa beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
9.4
Cleanliness
9.7
Comfort
9.4
Value for money
8.7
Location
9.3
Free WiFi
10
High score for Hakuba
Select topics to read reviews:

See what guests loved the most:

  • Neelam
    United Kingdom United Kingdom
    The apartment was huge, beautifully decorated and very comfortable. The kitchen had everything you needed and the showers were great. The beds were super comfortable and the location was great too.
  • Cintron
    Japan Japan
    Nestled in the enchanting snow-covered landscapes of Hakuba, Japan, this winter luxury apartment offers a sublime retreat for those seeking elegance and comfort. The spacious interiors boast modern design, complemented by panoramic views of the...
  • Mark
    Australia Australia
    We were pleasantly greeted by or host, and confirmation & handover checks etc went smoothly. The Penthouse accommodated our whole family in comfort and the location was very convenient too. I would highly recommend this property for those...

Managed by 誠品国際株式会社

Company review score: 8.9Based on 58 reviews from 1 property
1 managed property

Neighborhood info

・JR東日本大糸線白馬駅:徒歩22分程度  駅前に足湯がありバスや電車の待ち時間にポカポカ気持ちよくご利用いただけます。 ・白馬八方バスターミナル:徒歩3分程度  成田空港、羽田空港、新宿、大阪方面へアクセスが可能です。 ・白馬八方温泉:徒歩3分程度  日本で唯一の天然水素アンチエイジングの温泉です。つるつるたまご肌として有名です。 ・コンビニエンスストア:徒歩5分程度  ほっと一息つける安心安定のお店です。 ・スーパーマーケット:徒歩15分程度  農協直営のスーパーマーケットです。新鮮素材が盛りだくさんです。 ・白馬八方尾根スキー場:徒歩15分程度  国際大会の競技場にもなったことがある初心者から上級者まで楽しめるスキー場です。 ・どんぐりパノラマ展望台:徒歩20分程度  北アルプスの絶景と白馬村を一望できる人気の展望スポットです。天気が良い日は最高です。

Languages Spoken

English,Japanese,Chinese

Area info

Restaurants
3 Restaurants On Site

  • Japanese Restaurant YUKI/雪
    • Cuisine
      Asian
    • Open for
      Breakfast • Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
  • The PINK Bar/粉
    • Open for
      Cocktail hour
    • Ambience
      Modern • Romantic
  • CORAL/紅 Whiskey & Cigar Lounge
    • Open for
      Cocktail hour
    • Ambience
      Modern • Romantic

Amenities of Grand Phenix Hakuba
Great facilities! Review score, 9.4

Most popular amenities
  • Free parking
  • Free WiFi
  • Non-smoking rooms
  • Skiing
  • 3 restaurants
  • Bar
Parking
Free private parking is available on site (reservation is not needed).
    Internet
    WiFi is available in all areas and is free of charge.
    Kitchen
    • Dining table
    • Cleaning products
    • Toaster
    • Stovetop
    • Dryer
    • Kitchenware
    • Electric kettle
    • Kitchen
    • Washing machine
    • Dishwasher
    • Microwave
    • Refrigerator
    Bedroom
    • Linens
    • Wardrobe or closet
    • Alarm clock
    Bathroom
    • Toilet paper
    • Towels
    • Bidet
    • Guest bathroom
    • Bathtub or shower
    • Slippers
    • Private Bathroom
    • Toilet
    • Free toiletries
    • Spa tub
    • Hairdryer
    • Bathtub
    • Shower
    Living Area
    • Dining area
    • Sofa
    • Fireplace
    Media & Technology
    • Flat-screen TV
    • TV
    Room Amenities
    • Tatami (traditional Japanese flooring)
    • Socket near the bed
    • Drying rack for clothing
    • Clothes rack
    • Hardwood or parquet floors
    • Fan
    • Ironing facilities
    • Suit press
    • Iron
    • Hot tub
    Accessibility
    • Upper floors accessible by elevator
    Outdoors
    • Balcony
    Food & Drink
    • Coffee house on site
    • Wine/Champagne
      Additional charge
    • Kids' meals
    • Snack bar
    • Bar
    • Restaurant
    Activities
    • Live sports events (broadcast)
      Additional chargeOff-site
    • Cooking class
      Additional charge
    • Tour or class about local culture
      Additional charge
    • Ski school
      Additional charge
    • Ski storage
    • Cycling
      Off-site
    • Hiking
      Off-site
    • Canoeing
      Additional chargeOff-site
    • Skiing
      Off-site
    • Fishing
      Additional chargeOff-site
    • Tennis court
      Additional chargeOff-site
    Building Characteristics
    • Detached
    Front Desk Services
    • Invoice provided
    • Lockers
    • Baggage storage
    • Express check-in/out
    Cleaning Services
    • Suit press
    • Laundry
    Miscellaneous
    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Heating
    • Elevator
    • Non-smoking rooms
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • 24-hour security
    Languages Spoken
    • English
    • Japanese
    • Chinese

    House rules

    Grand Phenix Hakuba takes special requests – add in the next step!

    Check-in

    From 3:00 PM to 7:30 PM

    Guests are required to show a photo ID and credit card at check-in

    You need to let the property know what time you'll be arriving in advance.

    Check-out

    From 6:00 AM to 10:00 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Refundable damage deposit

    A damage deposit of JPY 10000 is required on arrival. That's about USD 63. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

    Children & Beds

    Child policies

    Children over 1 are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    1 - 2 years
    Crib upon request
    Free

    Cribs and extra beds aren't available at this property.

    Age restriction

    The minimum age for check-in is 18

    Mastercard Visa UnionPay credit card JCB American Express Cash Grand Phenix Hakuba accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


    Smoking

    Smoking is not allowed.

    Parties

    Parties/events are not allowed

    Pets

    Pets are not allowed.

    The fine print
    Must-know information for guests at this property

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Grand Phenix Hakuba of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    This property does not accommodate bachelor(ette) or similar parties.

    While this property offers stays longer than one month, Booking.com isn't offering a lease to a guest. Accordingly, all guests who participate in this offering won't have any rights or interests as a tenant for the offered property but should remain subject to applicable hotel stay/lodging terms and conditions.

    In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

    A damage deposit of ¥10,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

    License number: 長野県大町保健所指令3大保第921-16号, 長野県大町保健所指令3大保第921‐16号

    FAQs about Grand Phenix Hakuba

    • Check-in at Grand Phenix Hakuba is from 3:00 PM, and check-out is until 10:00 AM.

    • You can choose from a number of accommodation options at Grand Phenix Hakuba (subject to availability) that can accommodate:

      • 10 guests
      • 6 guests

      For more detailed info, check the accommodation option(s) breakdown on this page.

    • Grand Phenix Hakuba is 1.2 miles from the center of Hakuba. All distances are measured in straight lines. Actual travel distances may vary.

    • You can choose from a number of accommodation options at Grand Phenix Hakuba (subject to availability) that have:

      • 3 bedrooms
      • 5 bedrooms

      For more detailed info, check the accommodation option(s) breakdown on this page.

    • The prices at Grand Phenix Hakuba may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Grand Phenix Hakuba on this page.

    • Grand Phenix Hakuba has 3 restaurants:

      • The PINK Bar/粉
      • CORAL/紅 Whiskey & Cigar Lounge
      • Japanese Restaurant YUKI/雪

    • Yes, Grand Phenix Hakuba is popular with guests booking family stays.

    • Grand Phenix Hakuba offers the following activities/services (charges may apply):

      • Cycling
      • Hiking
      • Skiing
      • Tennis court
      • Fishing
      • Canoeing
      • Live sports events (broadcast)
      • Tour or class about local culture
      • Cooking class