Experience world-class service at Gen Hakone Gora

Elegant Accommodation: Gen Hakone Gora in Hakone offers a 5-star ryokan experience with free WiFi and a sauna. Guests enjoy mountain views, air-conditioning, and private open-air baths. Comfortable Amenities: The property features family rooms, a lift, and free on-site private parking. Additional amenities include a dining area, tatami floor, and sofa. Prime Location: Located a 6-minute walk from Hakone Gora Park, the ryokan is 9 km from Hakone-Yumoto Station and 48 km from Fuji-Q Highland. The surrounding area includes a hot spring area. Guest Satisfaction: Highly rated for its attentive staff, scenic location, and excellent dinner.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.1)

    • Free private parking available on-site


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Angela
    Cyprus Cyprus
    We loved the public and private onsen and had a relaxing stay. They provided all toiletries including quality face cleanser, shampoo/conditioner, even pyjamas. We enjoyed the complimentary bar with beer/wine and hand drip coffee. The Kaiseki...
  • Lars
    Australia Australia
    Everything here is amazing if I could go 11/10 I would ,your own hot spring ,the room has everything you need ,I have never had accommodation with so many in room items at no extra cost,the staff are friendly and helpful,the food is traditional...
  • Yury
    United Kingdom United Kingdom
    Truly fantastic place. The dinner was o ur of this world, so was the breakfast
  • Matthew
    United Kingdom United Kingdom
    Superb hotel with wonderfully attentive staff, the facilities were exceptional & we couldn't have wished for more from the room.
  • Elijah
    Australia Australia
    The room we stayed in (En) was so spacious, clean and peaceful. The facilities were top notch and the private onsen was amazing! The staff was especially kind and very helpful too. They went out of their way to make our stay memorable. Special...
  • Paulina
    Poland Poland
    Everything was awesome! The room was huge, the view was amazing, and the food was delicious. The staff was super friendly and helpful.
  • James
    United Kingdom United Kingdom
    Paradise atop of the mountains. Customer service was the best we’ve ever experienced. One member of staff called, Koto was incredible. A true asset to the hotel.
  • Wing
    United Kingdom United Kingdom
    Really nice view and well prepared equipment in room. The bed was soft and comfortable.
  • Finin
    Ireland Ireland
    Amazing room and balcony, the staff are very friendly and the dinner and breakfasts were both excellent. This is a fantastic hotel. The onsen was great and the view is brilliant. We have absolutely zero complaints. We would highly recommend it 10/10
  • Hkam
    Hong Kong Hong Kong
    Everything was excellent. Food, staff services etc...

Property surroundings

Facilities of Gen Hakone Gora

Great facilities! Review score, 9.3

Most popular facilities

  • Non-smoking rooms
  • Free parking
  • Family rooms
  • Free WiFi
  • Tea/coffee maker in all rooms
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Wardrobe or closet

View

  • Mountain view
  • View

Outdoors

  • Balcony

Kitchen

  • Coffee machine
  • Electric kettle
  • Refrigerator

Room Amenities

  • Drying rack for clothing
  • Clothes rack

Media & Technology

  • Blu-ray player
  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Tea/Coffee maker

Internet
WiFi is available in public areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Valet parking

Services

  • Luggage storage

Reception services

  • Invoice provided

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • Safety deposit box

General

  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Lift
  • Heating
  • Family rooms
  • Non-smoking rooms

Accessibility

  • Upper floors accessible by elevator

Wellness

  • Sauna

Bath/Hot spring

  • Open-air bath

Languages spoken

  • Japanese

House rules

Gen Hakone Gora takes special requests - add in the next step!
Check-in
From 15:00 to 18:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Payments by Booking.com
Booking.com takes your payment on behalf of the property for this stay, but make sure you have cash for any extras once you get there.
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

This property will not accommodate hen, stag or similar parties.

FAQs about Gen Hakone Gora