Great service attitude by all staff. The hotel’s ski shop offers very reasonable rental packages for good-quality ski equipments. Well located close to major ski slopes, the train station, and restaurants. Good buffet breakfast with a variety of food selection. Large onsen facilities. Clean room and bathroom. Very comfortable stay indeed.

Veerathai Thailand

Good value. Staff very helpful and nice. The public onsen in hotel was spacious and nice. Rooms are simple and clean. We stayed in the Japanese tatami room. Shuttle to Gala Yuzawa Ski resort stops in front of hotel. Line up early as the shuttle can fill up fast.

Serena Taiwan

Our room is Japanese style and it was spacious with a nice view of the mountains and the shinkansen line. They also have a free shuttle running from Echigo Yuzawa Station to the hotel (this is very convenient). The buffet breakfast was also very nice.

Esther Japan

A very clean and spacious japanese style room with a good variety of amenities and furniture for relaxing, that is also in close walking proximity of Echigo YUZAWA station! There's also a 7-11 nearby. Thr public onsen is great. Room bathroom only has a shower and no tub. The only downside (not negative) is the room and furniture looks a little dated, but are still very clean.

Leon Singapore

Breakfast was a typical Japanese breakfast. We enjoyed the variety of choices whether we wanted a danish, eggs or japanese style breakfast.

Donna United States of America

onsen is great, especially the bubble pool. Breakfast is good with variety of options.

Tung Japan

There's an onsen, that's all I need to be happy

Tee Japan

Room is clean and spacious for a family of four. Location is excellent and onsen is great too.

Sg Japan

The manager is awesome. The spot is cute its very good place to stay

Vaimana French Polynesia

authentic Japanese stay and accommodation. we even nuded up and embraced the onsen culture. naked in a hot outdoor onsen while catching snow flakes was quite surreal.

Steve Australia