Mercure Nairobi Upper Hill
- City view
- Free Wifi
- Free parking
- Bathtub
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
- Safe
About this property
Each one of our experienced members of staff is dedicated to providing a service that makes your stay unique, Thanks to their genuine sense of hospitality and their attention to every detail, they offer personalized service, going beyond guests' needs." Mr Gerard MOUTOU, Hotel Manager. Mercure Nairobi Upper Hill is located in the financial district, surrounded by banks, international corporate companies, and Embassies and in close proximity to the Jomo Kenyatta International Airport. The hotel complex features a lounge bar, all-day dining restaurant, a gym and a heated outdoor pool. Conference facilities for meetings, events, and conferences for small to large groups. Located just 15 minutes from JKIA and close to Nairobi CBD, Mercure Nairobi is in the heart of the fast-growing business district of Upper Hill, perfect for enjoying a Kenyan safari or business trip. Discover Nairobi National Park, just 24 min from the Hotel.
Couples in particular like the location – they rated it 8.9 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Airport shuttle
- Free Wifi
- Fitness center
- Free parking
- Restaurant
- Non-smoking rooms
- Room service
- Tea/Coffee Maker in All Rooms
- Bar
- Breakfast
Sustainability
Green Key (FEE)
Guest reviews
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Guests who stayed here loved
- Laura
Netherlands“The bed in this hotel was like a soft, wonderful smelling cloud. Honestly. They also leave a fruit bowl in the room for you, super nice.” - Reginald
United States“Breakfast was excellent! Would have been nice if pancakes or waffles were available at the buffet. Really enjoyed the omlette station and juice selection. The room was very comfortable and spacious, with an amazing mattress. The entire staff...” - Atif
Saudi Arabia“Nice staff and the most important the room is clean” - Muhigirwa
Rwanda“What I liked the most about this hotel was the exceptional service from the staff, who were consistently attentive and friendly, ensuring all my needs were met throughout my stay.” - Grace
Kenya“The reception team is excellent, especially Nicolas, always checking on me. I had sprained ankles upon arrival and he helped me get my medicine delivered to my room timely. Restaurant I like the ambiance feels warm and relaxing, rooms great and...” 
Tanya
France“the staff is very nice and polite the gym is very well equipped rooms have bathtub and shower”- Kajoba
Uganda“The breakfast was so good and the location at the ground floor made it super fun because it brought all residents of the two hotels together, we made new friends.” - Patrick
United Kingdom“Friendly staff Spacious rooms Swimming pool access” - Craig
South Africa“Having previously used the Pullman, I was unsure if the Mercure would match up, but I am glad to say it did. The only problem is the lack of a Lobby, but you can use the one at the Pullman as they are connected. There is also a great co0working...” - Jason United Kingdom“Excellent facilities and great staff who could not be more helpful. would definitely book again if/when I am travelling to Nairobi.”
Hotel area info
Restaurants
- Bizari
- CuisineAfrican • Local • International • European
- Open forBreakfast • Lunch • Dinner
- AmbienceModern
- Dietary optionsHalal
House rules
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
The fine print
Please inform Mercure Nairobi Upper Hill of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
