About this property

Set among tropical gardens, Fairmont The Norfolk offers luxury accommodations in an early 19th-century colonial building. It includes a fitness center with sauna, 6 restaurants and a heated outdoor pool. Elegantly decorated rooms include a flat-screen TV, marble bathroom and views of the surrounding garden. More spacious suites feature a separate seating area and some have a large, furnished terrace. The Norfolk features a modern-style American steak house, a classically furnished wine bar serving hors d'oeuvres and a poolside restaurant. Historical Lord Delamere Terrace restaurant and bar provides an international à la carte menu and drink selection. Free WiFi is available on site. Shopping and cultural tours of Nairobi can be organized at the 24-hour front desk. The gym has personal trainers and daily classes as well as a steam room and massage facilities. Business guests are also offered a complimentary return shuttle to their office with free WiFi on board. A collection of Kenyan history and culture can be seen at the National Museums of Kenya, a 15-minute walk. A shuttle is available at a fee for Jomo Kenyatta International Airport, 11 mi away.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Fairmont Hotels & Resorts
Hotel chain/brand
Fairmont Hotels & Resorts

Property highlights

    • Located in the heart of Nairobi, this hotel has an excellent location score of 8.9

    • Breakfast Info

    • Full English/Irish

    • FREE parking!


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 queen bed
1 king bed
1 king bed
1 king bed
1 king bed
1 queen bed
2 twin beds
2 twin beds
2 twin beds
1 queen bed
Family Room
1 twin bed
and
1 queen bed
2 twin beds
and
1 king bed
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Sustainability

This property has 1 third-party sustainability certification.
  • Green Globe Certification
    Green Globe Certification

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Rita
    Greece Greece
    It’s a beautiful historical hotel that has been very well maintained and retains its authenticity. The service was exceptional, blending professionalism with Kenyan hospitality and warmth. We loved our stay.
  • K
    United States United States
    Breakfast room was pleasant. The variety of offerings was good, but there was nothing outstanding. The bar area was very pleasant. The grounds are beautiful.
  • Family
    United States United States
    Everything was awesome! No its not about the lego song.. but the people are all great
  • Shreyasi
    Thailand Thailand
    Lovely historical hotel. Rooms are large, beautiful garden and great restaurant and breakfast
  • Karoline
    United States United States
    The vegan salad dish in the restaurant was so good. My room had no hot water, and the taps were not running. I told a staff member who sent someone to fix it straight away. I liked how the staff met me outside with a towel and a drink on my arrival
  • Chantal
    Mauritius Mauritius
    We loved the garden and the cin cin bar. Great atmosphere, very kind, helpful and smiling staff. Excellence at all levels and in details - live jazz band in the evening, great smell in the lobby and even great body wash!
  • Jensen
    United States United States
    Breakfast was fantastic - everything you could ever wish for. If you want a wonderful place to stay, the Norfolk is it
  • Baranov
    United Arab Emirates United Arab Emirates
    Location is good and they have a very nice garden inside the hotel. Lovely place for a rest in Nairobi. Much better than Kempinski
  • Allison
    United States United States
    I absolutely LOVED this hotel - it was so charming, the location was great, and the staff was incrediblely kind, helpful, and welcoming! It was my first trip to Nairobi and my stay at the Norfolk made it memorable!!
  • Mohannad
    Saudi Arabia Saudi Arabia
    Staff were friendly, room is clean, cosy and comfortable. In addition, restaurant staff and food service were exceptional

Hotel area info

Restaurants

3 Restaurants On Site
  • Lord Delamere Terrace
    • Cuisine
      African • American • Greek • Indian • Mediterranean • Pizza • Seafood • Asian • International
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Halal • Vegetarian • Gluten-free • Dairy-free
  • Tatu Restaurant
    • Cuisine
      Seafood • Steakhouse • International
    • Ambience
      Traditional • Romantic
    • Dietary options
      Halal • Vegetarian • Gluten-free • Dairy-free
  • Cin Cin Bar and lounge
    • Cuisine
      International
    • Ambience
      Traditional • Romantic
    • Dietary options
      Halal • Vegetarian • Gluten-free • Dairy-free

House rules

Fairmont The Norfolk takes special requests – add in the next step!
Check-in
From 2:00 PM to 11:30 PM
Check-out
From 12:00 PM to 12:30 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

FAQs about Fairmont The Norfolk