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About this property

Featuring free WiFi, an outdoor pool, a fitness center and a garden, Best Western Nairobi Upper Hill is set in Nairobi’s Upperhill district, within a 5-minute walk of Upperhill Medical Center. All guest rooms at the accommodations have a seating area while some have a garden view. All units are fitted witha desk, a flat screen TV with satellite channels, telephone and electric kettle. All rooms in the property have a private bathroom that come with free toiletries and a shower. Best Western Nairobi Upper Hill features an onsite restaurant that serves a variety of European dishes. Guests can also enjoy a continental or full English/Irish breakfast. The property also has a 24-hour front desk and secured parking for its guests also a sun terrace. The nearest airport Jomo Kenyatta International Airport is within 26 minutes of the property. The accommodations offers airport shuttle services.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Best Western
Hotel chain/brand
Best Western

Property highlights

    • Top Location: Highly rated by recent guests (8.9)

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Continental, Buffet

    • Free private parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 twin bed
2 twin beds
1 king bed
1 king bed
and
1 bunk bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Jeffrey
    Israel Israel
    The dining room was not open, so we were sent to neighbouring Fairview Hotel, which was a real surprise and delight. An endless selection of foods. Was a nice bonus
  • Stephen
    Canada Canada
    This is grand old hotel in a style you don't see much any more. The facilities are a little old, but rooms are very ornate and spacious. The breakfast is lavish, the bar is very pleasant in the evening. The staff are really exceptional: always...
  • Francis
    Ghana Ghana
    Very nice. Lovely smell, nice staff, awesome breakfast
  • Mari
    Jordan Jordan
    Good hotel , nice staff if im back to nairobi will stay again
  • Adrian
    Austria Austria
    Location is on point. Great stuff. Decent breakfast and clean rooms and fresh linen. They provide body lotion and shampoo plus body wash.
  • Belinda
    Tanzania Tanzania
    We really enjoyed our time here; Overall the hotel is very clean and the room was always smelling fresh throughout our stay. A special thank you to Peter from reception for being so welcoming to us and always happy to help; Pauline and Melvin gave...
  • Michele
    Canada Canada
    Loved the quaint, homey feel with the Scandinavian attention to practical details and lovely windows. It’s a gem in the middle of Sky scrapers.
  • Emily
    United States United States
    Much better this visit than when I came in April 2024
  • Walter
    United States United States
    I thought the staff and the amenities were amazing. I was very pleased with the quality of the eating establishments on site. Finally, I was extremely impressed with the breakfast buffet.
  • Paige
    United States United States
    Incredible attentive staff and wonderful facilities

Hotel area info

Restaurants

5 Restaurants On Site
  • Mukutan Restaurant - Located at the Fairview Hotel
    • Cuisine
      Japanese • International • European
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free
  • Mitende Restaurant - Located at the Fairview Hotel
    • Cuisine
      African • American • Indian • Steakhouse
    • Open for
      Brunch • Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Halal • Kosher • Vegetarian • Gluten-free • Dairy-free
  • Pango Groumett Brasserie (Find Dinning) - Located at the Fairview Hotel
    • Cuisine
      French • International
    • Open for
      Lunch • Dinner
    • Ambience
      Modern • Romantic
  • Pool Restaurant - Located at the Fairview Hotel
    • Cuisine
      International
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Modern • Romantic
  • Zebra Restaurant - On site
    • Cuisine
      International
    • Open for
      Breakfast
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Best Western Nairobi Upper Hill

Great facilities! Review score, 8.7

Most popular amenities

  • Airport shuttle
  • Free Wifi
  • Fitness center
  • Family rooms
  • Free parking
  • 5 restaurants
  • Non-smoking rooms
  • Room service
  • Tea/Coffee Maker in All Rooms

Bathroom

  • Toilet paper

Bedroom

  • Wardrobe or closet

Outdoors

  • Outdoor furniture
  • Garden

Room Amenities

  • Socket near the bed

Living Area

  • Desk

Food & Drink

  • Kid-friendly buffet
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Accessible parking

Front Desk Services

  • Invoice provided
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Designated smoking area
  • Smoke-free property
  • Wake-up service
  • Elevator
  • Fan
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Spa

  • Fitness
  • Fitness center

Languages Spoken

  • English
  • French
  • Swahili

House rules

Best Western Nairobi Upper Hill takes special requests – add in the next step!
Check-in
From 2:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit cardCash

The fine print

Must-know information for guests at this property

The swimming pool is located at Fairview Hotel within 1 minutes’ walk from Town Lodge Upperhill accessible through an interconnecting gate.

FAQs about Best Western Nairobi Upper Hill