• Swimming pool
  • Free WiFi
  • Free parking
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safe
  • Baggage storage

Featuring a terrace, DoubleTree by Hilton Almaty is located in Almaty city-center. Among the facilities of this property are a restaurant, a 24-hour front desk and room service, along with free WiFi. Guests can use the spa and wellness center with an indoor pool, and sauna, as well as a bar. All units are equipped with air conditioning, a flat-screen TV with satellite channels, a kettle, a bath or shower, a hairdryer and a wardrobe. At the hotel every room is equipped with a private bathroom with free toiletries. A continental breakfast is available daily at DoubleTree by Hilton Almaty. The accommodations also provides a business center and guests can use the fax machine and photocopier or use the on-site ATM machine at DoubleTree by Hilton Almaty. Kasteev State Museum of Arts is 1.1 mi from the hotel, while Kazakhstan Independence Monument is 1.4 mi away. The hotel is 11 mi from Medeo and 15 mi from Shymbulak. The nearest airport is Almaty International Airport, 11 mi from DoubleTree by Hilton Almaty.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Doubletree by Hilton
Hotel chain/brand
Doubletree by Hilton

Property highlights

Top Location: Highly rated by recent guests (8.6)

Breakfast Info

Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 twin bed
and
1 king bed
1 king bed
and
1 sofa bed
1 twin bed
1 twin bed
and
1 king bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.5
Facilities
8.6
Cleanliness
8.7
Comfort
8.8
Value for money
8.0
Location
8.6
Free WiFi
7.9
Select topics to read reviews:

See what guests loved the most:

  • Sergey
    Kazakhstan Kazakhstan
    We travelled to Hilton at early January 2022, when the bad events took place at Almaty. We were not able to leave hotel due to military situation and curfew. Also we had to stay 2 more days because we could not leave the city. Hotel provided us...
  • Alisher
    Kazakhstan Kazakhstan
    Geographic center of the city. Metro and all other transport easily can bring you from any part of city
  • Seval
    Turkey Turkey
    The reception, restaurant, and the spa staff were all very professional and helpful.

Hotel area info

Restaurants
2 Restaurants On Site

  • Aurum
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern
  • Roof garden
    • Cuisine
      International
    • Open for
      Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegan • Gluten-free

Amenities of DoubleTree by Hilton Almaty
Great facilities! Review score, 8.6

Most popular amenities
  • Indoor swimming pool
  • Free WiFi
  • Family rooms
  • Spa
  • Free parking
  • Fitness center
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Free toiletries
  • Bathrobe
  • Hairdryer
Bedroom
  • Alarm clock
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Lockers
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Laptop safe
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Suit press
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Kids' pool
  • Locker rooms
  • Personal trainer
  • Fitness
  • Full-body massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Russian

House rules

DoubleTree by Hilton Almaty takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of KZT 50000 is required on arrival. That's about USD 112. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
KZT 20,000 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
KZT 20,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Diners Club American Express Cash DoubleTree by Hilton Almaty accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of KZT 50,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about DoubleTree by Hilton Almaty

  • DoubleTree by Hilton Almaty offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Swimming pool
    • Personal trainer
    • Beauty services
    • Locker rooms
    • Facial treatments
    • Waxing services
    • Makeup services
    • Hair treatments
    • Manicure
    • Pedicure
    • Haircut
    • Hair coloring
    • Hairstyling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Full-body massage
    • Fitness

  • Yes, there's a hot tub. You can find out more about this and the other facilities at DoubleTree by Hilton Almaty on this page.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at DoubleTree by Hilton Almaty include:

    • Double
    • Family
    • Suite

  • DoubleTree by Hilton Almaty has 2 restaurants:

    • Aurum
    • Roof garden

  • DoubleTree by Hilton Almaty is 1.3 miles from the center of Almaty. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at DoubleTree by Hilton Almaty can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • Buffet

  • The prices at DoubleTree by Hilton Almaty may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at DoubleTree by Hilton Almaty is from 3:00 PM, and check-out is until 12:00 PM.