About this property

Featuring a terrace, DoubleTree by Hilton Almaty is located in Almaty city-center. Among the facilities of this property are a restaurant, a 24-hour front desk and room service, along with free WiFi. Guests can use the spa and wellness center with an indoor pool, and sauna, as well as a bar. All units are equipped with air conditioning, a flat-screen TV with satellite channels, a kettle, a bath or shower, a hairdryer and a wardrobe. At the hotel every room is equipped with a private bathroom with free toiletries. A continental breakfast is available daily at DoubleTree by Hilton Almaty. The accommodations also provides a business center and guests can use the fax machine and photocopier or use the on-site ATM machine at DoubleTree by Hilton Almaty. Kasteev State Museum of Arts is 1.1 mi from the hotel, while Kazakhstan Independence Monument is 1.4 mi away. The hotel is 11 mi from Medeo and 15 mi from Shymbulak. The nearest airport is Almaty International Airport, 11 mi from DoubleTree by Hilton Almaty.

Couples in particular like the location – they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Doubletree by Hilton
Hotel chain/brand
Doubletree by Hilton

Property highlights

    • Top Location: Highly rated by recent guests (8.4)

    • Breakfast Info

    • Buffet

    • Free private parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
2 twin beds
2 twin beds
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Sustainability

This property has 3 third-party sustainability certifications.
  • ISO 14001:2015 Environmental management system
    ISO 14001:2015 Environmental management system
    Certified by: DEKRA Certification, Inc.
  • ISO 50001:2018 Energy management systems
    ISO 50001:2018 Energy management systems
    Certified by: DEKRA Certification, Inc.
  • ISO 9001:2015 Quality management systems
    ISO 9001:2015 Quality management systems
    Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Ussal
    Turkey Turkey
    This is a reasonably priced nice hotel in Almaty. Staff is helpful. They found a bandaid for me at 11 pm from a pharmacy -- these type of quick fixes are not easy in post Soviet countries.
  • Nazik
    Turkmenistan Turkmenistan
    The property is located well and has all necessary facilities. Staff is very friendly and helpful.
  • Igoris
    United Kingdom United Kingdom
    Would I stay again? Yes. Welcome: Standard hotel reception and concierge experience. Staff: Friendly and supportive, as typically expected in hotels. Location: Very central and convenient. Hotel Area: Located within a residential district,...
  • Ibrahim
    United Arab Emirates United Arab Emirates
    Very good location, staff very good , everything was good.
  • Syed
    Saudi Arabia Saudi Arabia
    Rooms were equipped with every requirement like shoe polish and full toiletries, iron and table. Everyday cleaning and changing bed covers
  • Fariha
    India India
    I had a wonderful stay with my mother and daughter. The room was fantastic with view of the mountain. The night manager was a wonderful gentleman who gave us cookies on arrival to the property and on our departure. The restaurant recommendations...
  • Amalie
    United Kingdom United Kingdom
    Loved the pool and that it had a special pool for children.
  • Ilker
    Turkey Turkey
    They have spacious and clean rooms. Dimitri was helpful for check in operations. Only hotel in Almaty which has hygiene shower in the toilets.
  • Slim
    United Kingdom United Kingdom
    Staff is lovely and the room was super comfortable with an amazing view of the tan chien mountains . WiFi was fast
  • Liam
    Spain Spain
    The facilities are exceptional, in particular the gym and pool area. The rooms are spacious and comfortable.

Hotel area info

Restaurants

2 Restaurants On Site
  • Aurum
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern
  • Roof garden
    • Cuisine
      International
    • Open for
      Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegan • Gluten-free

House rules

DoubleTree by Hilton Almaty takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of KZT 50,000 is required on arrival. That's about $93. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
KZT 20,000 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
KZT 20,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of KZT 50,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about DoubleTree by Hilton Almaty