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Located in the beach-side of Tulum, Alaya Tulum by Ahau features an on-site restaurant. The property has a special terrace to practice yoga and a private beach area with sun beds for the guests to use. The rooms are air-conditioned and feature a terrace. The full bathroom has a shower and includes free toiletries. A sofa, iPod dock and a safe that fits a laptop are some of the amenities also available. At Alaya Tulum by Ahau you will find a garden, a terrace and a bar. Other facilities featured at the property include a tour desk. Free parking is offered on site. Tulum Archaeological Site can be reached in a 15-minute drive, while the Gran Cenote Site is 12 km away. Cancun can be reached in 1 hour and 30 minutes by car, while Playa del Carmen is 45 minutes’ drive away.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Tulum, this hotel has an excellent location score of 9.4

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 large double bed
1 extra-large double bed
2 bunk beds
and
1 large double bed
1 extra-large double bed
2 double beds
Bedroom 1
1 double bed
and
1 extra-large double bed
Bedroom 2
1 large double bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews
Review score
Guest review summary
This is an automated summary based on 60 reviews from the past 12 months.
Guests loved the direct beach access and praised the excellent <b>location</b> near Tulum's attractions. The staff received high marks for their attentiveness. <b>Room comfort</b> had mixed reviews, with some noting gaps in the wooden structure. The restaurant and <b>value for money</b> also received mixed feedback.
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Categories:

Staff
9.2
Facilities
8.5
Cleanliness
8.9
Comfort
8.9
Value for money
7.8
Location
9.4
Free WiFi
9.2
High score for Tulum
Select topics to read reviews:

Guests who stayed here loved

  • Elisabeth
    Austria Austria
    Great location directly at a white sand beach with cristal clear water. Private hotel beach, very clean, no sea grass and very comfortable sunbeds.Wonderful luxury treehouse-feeling in the midst of nature. From the balcony we had a great view of...
  • Jay
    United Kingdom United Kingdom
    Absolutely stunning place to stay - homely, one with nature, on the gorgeous beach. We’ll be back!
  • Janis
    Germany Germany
    Amazing accommodations in a great location (perfectly located in Zona Hotelera Tulum, paradise beach), super friendly and helpful staff, great extras (free access to jungle gym, free yoga, free morning drinks brought to the room every day)
  • Tom
    Belgium Belgium
    very good location nice 'vibe' and friendly staff nice rooms (although smaller than expected)
  • Tara
    United Kingdom United Kingdom
    This is a lovely chilled hotel on the most beautiful part of tulum beach. The staff went out of their way to help us enjoy our stay, providing recommendations for activities and booking restaurants etc. Thanks to Stephan for being so kind at all...
  • Melanie
    United Kingdom United Kingdom
    I had an amazing time at Alaya Tulum. The staff were great and very attentive. Travelling solo, it’s important to have a good connection with the staff and they made me feel very welcome. The room was great and housekeeping did a great job of...
  • Neen
    Australia Australia
    Fabulous tropical tree house type of accomodation on the beach
  • Zuzana
    Slovakia Slovakia
    Excellent staff, clean rooms and the whole hotel area, very good food.
  • Sharonjit
    Singapore Singapore
    Location was good as it was in the hotel zone. Walking distance to the restaurants & bars. Room was big and bed was comfortable. Service was excellent as we could text the front desk on WhatsApp. They were very quick to respond.
  • Dominic
    Germany Germany
    - Direct beach access - Refill of fresh drinking water every day - Amazing sunrise - Morning coffee ritual

Hotel surroundings

Restaurants
1 restaurant on site

  • Alaya Tulum
    • Cuisine
      International
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Alaya Tulum
Great facilities! Review score, 8.5

Most popular facilities

  • Beachfront
  • Free WiFi
  • Free parking
  • Family rooms
  • Restaurant
  • Fitness centre
  • Non-smoking rooms
  • Bar
  • Private beach area

Bathroom

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

Outdoors

  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Private beach area
  • Terrace
  • Garden

Pets
Pets are allowed. Charges may be applicable.

Activities

  • Bicycle rental
    Additional charge
  • Happy hour
    Additional charge
  • Bike tours
    Additional charge
  • Beach
  • Water sport facilities on site
    Additional charge
  • Snorkelling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Windsurfing
    Additional chargeOff-site
  • Fishing
    Additional chargeOff-site

Media & Technology

  • iPod dock

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

    Reception services

    • Invoice provided
    • Private check-in/check-out
    • Concierge service
    • Tour desk
    • Currency exchange
    • 24-hour front desk

    Cleaning services

    • Daily housekeeping
    • Trouser press
      Additional charge
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge

    Safety & security

    • Fire extinguishers
    • Smoke alarms
    • 24-hour security
    • Safety deposit box

    General

    • Shuttle service
      Additional charge
    • Air conditioning
    • Mosquito net
    • Hardwood or parquet floors
    • Private entrance
    • Car hire
    • Laptop safe
    • Fan
    • Family rooms
    • Non-smoking rooms
    • Iron
    • Room service

    Wellness

    • Personal trainer
    • Fitness classes
    • Yoga classes
    • Massage chair
    • Spa/wellness packages
    • Sun umbrellas
    • Sun loungers or beach chairs
    • Massage
      Additional charge
    • Fitness centre

    Languages spoken

    • English
    • Spanish

    House rules
    Alaya Tulum takes special requests - add in the next step!

    Check-in
    From 15:00 to 20:00
    Check-out
    From 08:00 to 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 18 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Cot upon request
    Free

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are allowed. Charges may be applicable.
    Cards accepted at this hotel
    American ExpressVisaMastercard Cash is not accepted

    The fine print
    Need-to-know information for guests at this property

    Please note that air conditioning is available from 20:00 to 06:45.

    FAQs about Alaya Tulum

    • Alaya Tulum offers the following activities / services (charges may apply):

      • Fitness centre
      • Massage
      • Snorkelling
      • Diving
      • Fishing
      • Windsurfing
      • Beachfront
      • Spa/wellness packages
      • Happy hour
      • Bicycle rental
      • Bike tours
      • Yoga classes
      • Beach
      • Private beach area
      • Personal trainer
      • Massage chair
      • Water sport facilities on site
      • Fitness classes

    • The prices at Alaya Tulum may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Alaya Tulum is 4.3 miles from the centre of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at Alaya Tulum is from 15:00, and check-out is until 12:00.

    • Room options at Alaya Tulum include:

      • Suite
      • Double
      • Family
      • Apartment
      • Villa

    • Alaya Tulum has 1 restaurant:

      • Alaya Tulum

    • The nearest beach is just 150 yards from Alaya Tulum. All distances are measured in straight lines. Actual travel distances may vary.