-
Prices you can't beat!
-
Booking is safe
-
Manage your bookings online
-
The staff speak English
Hotel
Alaya Tulum
Hotel
Travel Sustainable property
Carretera Tulum Boca Paila Km 8.3, 77760 Tulum, Mexico – Excellent location - show map
Excellent location — rated 9.6/10! (score from 192 reviews)
Real guests • Real stays • Real opinions
Fantastic hotel with fantastic rooms and great staff. Great access to the beach front with a lovely private area for hotel guests. Staff from the front of house through to the housekeepers were amazing and always lovely. A great property to stay at in Tulum.
William
United Kingdom
United KingdomBrilliant location, a cool treehouse style hotel, and lovely staff! The beach is amazing & hotel was clean. This hotel is great for people interested in yoga and healthier food/lifestyle
Sophie-amber
United Kingdom
United Kingdombeach, room, the atmosphere, the people working there are very nice as well.
Heidy-c
United States
United StatesLoved the location, the tea in the morning, the friendly staff. Comfy bed, roomy shower. Location. Ice cream on the beach. All of it. Loved it. Thank you for giving these English girls a kettle in our room too - so kind!
Francesca
United Kingdom
United KingdomBeautiful location just next to the busy area but quiet at night, lovely rooms (although the ones on the top floor are better!), very nice and attentive staff (especially Ricardo from the beach bar). We would definitely return and recommend everyone to stay at Alaya!
Barbara
Austria
AustriaAll the staff was very friendly, especially Raul 😊
Zubeyde
Turkey
TurkeyPerfect stay thanks to the amazing facilities and staff here (special thanks to Reyes!). The room was spacious and had everything we needed - great attention to detail. The gorgeous little terrace looking over the beach was made even nicer when we were brought tea and coffee in the morning. The customer service was great - the staff were all so kind and friendly and could not have done more to help us. Food was great and good value compared to the expensive food at the other nearby restaurants/beach clubs.
Sophie
United Kingdom
United KingdomThis hotel was very unique and different. Great location and very small & private.
Charandeep
United Kingdom
United KingdomRooms were delightful. Very nice touches everywhere. Staff including Ricardo, Israel and the lovely lady with the long dark hair who runs the main checking, we’re absolutely perfect. All the staff, including maintenance team were very friendly. Beach access and loungers were top notch. Beach service good. One beach runner for the entire area, so understandably a smidge slow, but still very excellent. Ricardo was the hardest working person I’ve seen here! We came here from another hotel about 1.5 km down the strip that we had to leave immediately because of unrelenting music from Taboo/Tantra. Alaya offered us the serenity we wanted! Also, yoga was very excellent and relaxing
Elena
Canada
CanadaLocation is amazing. Sunrise you can see from oceanfront is unforgetable.Rooms are very clean. People are professional and very kind. Come back next year.
Tanja
Croatia
Croatia9.0
Superb
191 reviews
- What guests loved the most:
-
William
United Kingdom
-
Sophie-amber
United Kingdom
-
Heidy-c
United States
-
Francesca
United Kingdom
-
Barbara
Austria
-
Zubeyde
Turkey
-
Sophie
United Kingdom
-
Charandeep
United Kingdom
-
Elena
Canada
-
Tanja
Croatia
Categories:
Travel Sustainable property
This property is part of the Travel Sustainable programme, which means it’s taken significant steps to make your stay more sustainable.
4 reasons to choose Alaya Tulum
Closest beach
South Tulum Beach
8.6 Fabulous beach150 yards from property
Categories:
See what guests loved the most:
William
United Kingdom“Fantastic hotel with fantastic rooms and great staff. Great access to the beach front with a lovely private area for hotel guests. Staff from the front of house through to the housekeepers were amazing and always lovely. A great property to stay...”
Sophie-amberUnited Kingdom“Brilliant location, a cool treehouse style hotel, and lovely staff! The beach is amazing & hotel was clean. This hotel is great for people interested in yoga and healthier food/lifestyle”- Heidy-c
United States“beach, room, the atmosphere, the people working there are very nice as well.” 
FrancescaUnited Kingdom“Loved the location, the tea in the morning, the friendly staff. Comfy bed, roomy shower. Location. Ice cream on the beach. All of it. Loved it. Thank you for giving these English girls a kettle in our room too - so kind!”
Barbara
Austria“Beautiful location just next to the busy area but quiet at night, lovely rooms (although the ones on the top floor are better!), very nice and attentive staff (especially Ricardo from the beach bar). We would definitely return and recommend everyone...”
Zubeyde
Turkey“All the staff was very friendly, especially Raul 😊”- SophieUnited Kingdom“Perfect stay thanks to the amazing facilities and staff here (special thanks to Reyes!). The room was spacious and had everything we needed - great attention to detail. The gorgeous little terrace looking over the beach was made even nicer when we...”
CharandeepUnited Kingdom“This hotel was very unique and different. Great location and very small & private.”
Elena
Canada“Rooms were delightful. Very nice touches everywhere. Staff including Ricardo, Israel and the lovely lady with the long dark hair who runs the main checking, we’re absolutely perfect. All the staff, including maintenance team were very friendly....”
Tanja
Croatia“Location is amazing. Sunrise you can see from oceanfront is unforgetable.Rooms are very clean. People are professional and very kind. Come back next year.”
Didn't find the answer you were looking for? Ask a question about the property
Please write a full question (it should contain a minimum of 10 and a maximum of 300 characters) and do not share any personal information.
This email address is invalid. Please try again.
Booking.com questions and answers guidelines
Questions and answers should be property or room related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
Booking.com does not accept responsibility or liability for any question and answers. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. Booking.com may, at its own discretion, alter, modify, delete or otherwise change these Guidelines.
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
-
When is the best time to visit your property for the perfect beach holiday?I would say November or February. Before or after peak season and perfect wheather.Answered on 25 October 2019
-
Is your private beach next to the property or do I need to use a means of transportation to go there?The beach is just a few steps from the rooms.Answered on 25 October 2019
-
Do you have. “Beds/lounges” On beach specific to hotel guests ?Hello! Thank you very much for your message! Allow me to confirm that Alaya has beds and chairs on the beach for the guests.Asked about: Garden Villa • Answered on 21 February 2022
-
Hello, can you please tell me if your hotel has parking available? I will have a rental car and will need to park it. Thankyou LanceHello Lance! Thank you very much for your message! Allow me to confirm we do have parking available. Looking forward to welcome you!Answered on 21 February 2022
-
How much the deposite or reservation?Hi! Thank you very much for your message! Our Payment Policy is a deposit of the 50% of the total stay at time of booking.Asked about: Double Room • Answered on 18 February 2022
-
Still looking?
Thanks! You will receive an email as soon as the property has answered your question.
What's nearby
-
Ziggys0.8 miles
-
Cesiak1.6 miles
-
Parque Nacional Tulum2.8 miles
-
Sian Ka´an Biosphere Reserve3.8 miles
-
Tulum Bus station4.5 miles
-
Tulum Archeological Site5.2 miles
-
Bus station Tulum Ruins5.4 miles
Beaches in the neighbourhood
-
South Tulum Beach150 yards
-
Las Palmas Beach3.9 miles
-
Paraíso Beach4.4 miles
-
Playa Pescadores4.6 miles
-
Playa Santa Fe4.7 miles
Closest airports
-
Cozumel International Airport42.7 miles
*
All distances are measured in straight lines. Actual travel distances may vary.
1 restaurant on site
Alaya Tulum
Cuisine: International
Facilities of Alaya Tulum
Outdoors
Pets
Pets are allowed. Charges may be applicable.
Activities
Food & Drink
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
Transport
Reception services
Cleaning services
Safety & security
General
Wellness facilities
Languages spoken
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
Children aged 12 years and above are considered adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
There is no capacity for cots at this property.
There is no capacity for extra beds at this property.
No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Alaya Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
FAQs about Alaya Tulum
-
The prices at Alaya Tulum may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
-
Alaya Tulum offers the following activities / services (charges may apply):
- Fitness centre
- Massage
- Snorkelling
- Diving
- Fishing
- Windsurfing
- Beachfront
- Massage chair
- Happy hour
- Private beach area
- Bike tours
- Fitness classes
- Beach
- Spa/wellness packages
- Personal trainer
- Yoga classes
- Water sport facilities on site
-
Check-in at Alaya Tulum is from 15:00, and check-out is until 12:00.
-
Room options at Alaya Tulum include:
- Suite
- Double
- Family
- Apartment
- Villa
-
Alaya Tulum has 1 restaurant:
- Alaya Tulum
-
Guests staying at Alaya Tulum can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).
Breakfast option(s) include:
- American
-
Alaya Tulum is 4.3 miles from the centre of Tulum.
