• Sea view
  • Garden
  • Pets allowed
  • Swimming Pool
  • BBQ facilities
  • Free WiFi
  • Terrace
  • Balcony
  • Free parking
  • Air conditioning

Experience world-class service at Andaz Mayakoba All Inclusive

Set in Playa del Carmen, Andaz Mayakoba All Inclusive Package offers accommodation with 5 à la carte restaurants, free private parking, two outdoor swimming pools and a fitness centre. Among the various facilities are a bar, a garden, as well as a private beach area. The accommodation features a 24-hour front desk, room service and currency exchange for guests. All guest rooms come with air conditioning, a flat-screen TV with satellite channels, a kettle, a shower, a hairdryer and a wardrobe. At the resort all rooms include a private bathroom with free toiletries. Andaz Mayakoba All Inclusive offers a continental or à la carte breakfast. The accommodation offers a sun terrace. Activities such as snorkelling, cycling, canoeing can be enjoyed in the surroundings, and guests can relax along the beachfront. ADO International Bus Station is 13 km from Andaz Mayakoba All Inclusive Package, while Playa del Carmen Maritime Terminal is 14 km from the property. The nearest airport is Cozumel International, 22 km from the resort, and the property offers a paid airport shuttle service

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Andaz
Hotel chain/brand
Andaz

Property highlights

Top location: Highly rated by recent guests (9.4)

Breakfast info

Buffet

Free private parking available on-site

Activities:

Tennis court

Fitness centre

Golf course (within 3 km)


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 double beds
1 extra-large double bed
2 double beds
1 extra-large double bed
2 double beds
1 extra-large double bed
2 double beds
1 extra-large double bed
1 extra-large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
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Travel Sustainable Level 3

This property has told us they’re making large investments and efforts towards sustainability by taking steps that can have environmental and social impact. We’ve worked with experts including Travalyst and Sustainalize to create the Travel Sustainable programme – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.4
Facilities
9.2
Cleanliness
9.7
Comfort
9.9
Value for money
7.9
Location
9.4
High score for Playa del Carmen
Select topics to read reviews:

See what guests loved the most:

  • Emma
    United Kingdom United Kingdom
    Lovely resort near Playa del Carmen. Used the gym daily, the beach was well catered and enjoyed using the bikes around the resort. The food in all the restaurants was very good, breakfast buffet was amazing.
  • Claudia
    Uruguay Uruguay
    I loved the beach, the climatized pool, the friendliness of the staff, the food. Everything was great.
  • Sergio
    Colombia Colombia
    Everything! Kindness of staff and amazing service; amazing food; cleanliness; not crowded at all; nice music at the restaurants, pools and beach; available bikes and golf carts

Property surroundings

Restaurants
5 restaurants on site

  • Cocina Milagro
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegan • Gluten-free • Dairy-free
  • Casa Mate
    • Cuisine
      Latin American
    • Open for
      Brunch • Lunch
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegan • Gluten-free • Dairy-free
  • Tinta Del Pulpo
    • Cuisine
      Mexican • Local
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegan • Gluten-free • Dairy-free
  • Sotavento
    • Cuisine
      Mediterranean
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegan
  • Vegan Bar
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegan

Resort facilities of Andaz Mayakoba All Inclusive
Great facilities! Review score, 9.2

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Beachfront
  • Free parking
  • Airport shuttle
  • Family rooms
  • Fitness centre
  • Bar
  • Private beach area
  • Breakfast
Bathroom
  • Towels
  • Towels/sheets (extra fee)
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Private beach area
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden
Kitchen
  • Dining table
  • Coffee machine
  • Tumble dryer
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Bicycle rental
  • Archery
    Additional charge
  • Live music/performance
  • Cooking class
    Additional charge
  • Tour or class about local culture
  • Happy hour
    Additional charge
  • Bike tours
  • Walking tours
  • Beach
  • Tennis equipment
    Additional charge
  • Evening entertainment
  • Kids' club
  • Entertainment staff
  • Snorkelling
  • Diving
    Additional chargeOff-site
  • Cycling
  • Canoeing
  • Windsurfing
    Additional charge
  • Fishing
    Additional chargeOff-site
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
    Additional charge
Living Area
  • Dining area
  • Seating Area
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Minimarket on site
  • Designated smoking area
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Soundproofing
  • Car hire
  • Laptop safe
  • Chapel/shrine
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Air conditioning
  • Room service
Accessibility
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by stairs only
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
Pool 2 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Plunge pool
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • English
  • Spanish
  • French
  • Portuguese

House rules

Andaz Mayakoba All Inclusive takes special requests - add in the next step!

Check-in

From 15:00 to 00:00

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may be applicable.

Mastercard Visa American Express Cash Andaz Mayakoba All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please inform Andaz Mayakoba All Inclusive in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Andaz Mayakoba All Inclusive

  • Andaz Mayakoba All Inclusive has 5 restaurants:

    • Cocina Milagro
    • Casa Mate
    • Sotavento
    • Tinta Del Pulpo
    • Vegan Bar

  • The prices at Andaz Mayakoba All Inclusive may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Andaz Mayakoba All Inclusive is 5 miles from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Andaz Mayakoba All Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Buffet

  • The nearest beach is just 50 yards from Andaz Mayakoba All Inclusive. All distances are measured in straight lines. Actual travel distances may vary.

  • Andaz Mayakoba All Inclusive offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Cycling
    • Snorkelling
    • Diving
    • Fishing
    • Tennis court
    • Canoeing
    • Windsurfing
    • Golf course (within 3 km)
    • Evening entertainment
    • Kids' club
    • Beachfront
    • Beauty Services
    • Happy hour
    • Archery
    • Personal trainer
    • Tennis equipment
    • Walking tours
    • Beach
    • Fitness/spa locker rooms
    • Facial treatments
    • Cooking class
    • Bicycle rental
    • Bike tours
    • Waxing services
    • Tour or class about local culture
    • Swimming Pool
    • Live music/performance
    • Make up services
    • Hair treatments
    • Manicure
    • Pedicure
    • Hair cut
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Private beach area
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Entertainment staff
    • Fitness
    • Yoga classes
    • Fitness classes

  • Room options at Andaz Mayakoba All Inclusive include:

    • Double
    • Studio
    • Suite