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Located on a 14-mile stretch of pristine beachfront in Cancun’s hotel zone, NYX Hotel Cancun. has an infinity pool overlooking the Caribbean Sea. Some of its rooms have views of the sea or Nichupté Lagoon. All air-conditioned rooms at the NYX Hotel Cancun feature a flat-screen cable TV and a private bathroom with a hairdryer. A coffee maker and free WiFi access are also included. Bellavista Restaurant offers international options. The Chianti Restaurant offers Italian cuisine, open for dinner with prior reservation required. There is also a poolside bar, as well as a lobby bar. The surrounding beaches are popular for water sports. You can go scuba diving at the 2 coral reefs or visit ancient Mayan sites nearby. Cancun Airport is a 20-minute drive away.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Cancún, this property has an excellent location score of 9.0

Breakfast info

Buffet

Free private parking available on-site

Activities:

Fitness centre

Spa and wellness centre

Billiards


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 extra-large double bed
1 extra-large double bed
2 double beds
or
1 double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.6
Facilities
8.3
Cleanliness
8.7
Comfort
8.7
Value for money
8.1
Location
9.0
Free WiFi
8.4
Select topics to read reviews:

See what guests loved the most:

  • Lachlan
    Australia Australia
    Dinner at the a la carte restaurant was fantastic.
  • Sharon
    United Kingdom United Kingdom
    Amazing customer service and great food and drinks. Would happily go back
  • Kara
    Canada Canada
    The place is awesome, we got upgraded to a beachfront view room so we were so happy. The staff are all nice and helpful. The food and service in the restaurant is superb. Overall an excellent experience!

Property surroundings

Restaurants
4 restaurants on site

  • Bellavista
    • Cuisine
      Mexican • International
    • Open for
      Breakfast
    • Ambiance
      Family friendly
  • Deck
    • Cuisine
      International
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly
  • Chianti
    • Cuisine
      Italian
    • Open for
      Dinner
    • Ambiance
      Modern
  • Umami
    • Cuisine
      Japanese • Sushi
    • Open for
      Dinner
    • Ambiance
      Modern

Resort facilities of Hotel NYX Cancun
Great facilities! Review score, 8.3

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Beachfront
  • Free parking
  • 4 restaurants
  • Spa and wellness centre
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Coffee machine
Activities
  • Bingo
  • Aerobics
  • Live sport events (broadcast)
  • Live music/performance
  • Cooking class
  • Tour or class about local culture
  • Walking tours
  • Beach
  • Evening entertainment
  • Nightclub/DJ
  • Entertainment staff
  • Diving
  • Table tennis
  • Billiards
    Additional charge
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Snack bar
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Parking garage
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Minimarket on site
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Car hire
  • Lift
  • Fan
  • Barber/beauty shop
  • Non-smoking rooms
  • Iron
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs
Pool 2 - outdoorFree!
  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool with view
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Yoga classes
  • Fitness
  • Full body massage
  • Couples massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair cut
  • Pedicure
  • Manicure
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
Languages spoken
  • English
  • Spanish

House rules

Hotel NYX Cancun takes special requests - add in the next step!

Check-in

From 15:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of USD 150 is required on arrival. That's about GBP 119. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 5 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Visa Cash is not accepted Hotel NYX Cancun accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Upon check-in photo identification and the credit card used to make the reservation is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The Chianti Restaurant is available only for stays of 3 nights minimum in the All Inclusive plan. Restrictions may apply.

The Umami restaurant is only available for stays of a minimum of 5 nights on an all-inclusive basis. Restrictions may apply.

One extra child or adult will be charged USD 150 extra per person per night when using existing beds.

Up to two children from 0 to 5 years stay free of charge when using existing beds.

Some remodeling work will be underway at the Bellavista restaurant. Work will be done on creating a terrace next to pool 1 for the greater comfort of clients. The work will be carried out from Monday to Saturday between 11:00 am. and 06:00 pm. for a period of 3 months starting April 1.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

A damage deposit of US$150 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Hotel NYX Cancun

  • Hotel NYX Cancun has 4 restaurants:

    • Deck
    • Chianti
    • Bellavista
    • Umami

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Hotel NYX Cancun on this page.

  • The prices at Hotel NYX Cancun may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Hotel NYX Cancun can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Buffet

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Hotel NYX Cancun offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Massage
    • Billiards
    • Table tennis
    • Diving
    • Evening entertainment
    • Beachfront
    • Beach
    • Live music/performance
    • Swimming Pool
    • Tour or class about local culture
    • Beauty Services
    • Aerobics
    • Facial treatments
    • Walking tours
    • Waxing services
    • Live sport events (broadcast)
    • Make up services
    • Cooking class
    • Manicure
    • Bingo
    • Pedicure
    • Hair cut
    • Hair styling
    • Body treatments
    • Body scrub
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Couples massage
    • Full body massage
    • Entertainment staff
    • Fitness
    • Nightclub/DJ
    • Yoga classes

  • Hotel NYX Cancun is 5.6 miles from the centre of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Hotel NYX Cancun is from 15:00, and check-out is until 12:00.

  • Room options at Hotel NYX Cancun include:

    • Double
    • Suite