Experience world-class service at Banyan Tree Mayakoba

Located 10 km from downtown Playa del Carmen, this 5-star resort features luxurious villas, each with a private pool and landscaped garden. It offers 11 specialty restaurants serving international cuisine and 3 bars. Each spacious villa at Banyan Tree Mayakoba in Riviera Maya has an expansive layout which includes a private sun terrace. All villas include a large bathroom, walk-in closet and iPod docking station. The living room has a 42-inch flat-screen TV and free WiFi. Mayakoba Banyan Tree offers international cuisine, including Thai specialties at Saffron. Reflections Bar serves cocktails and snacks by the communal outdoor pool. Banyan Tree Spa is a full-service spa, including massage and body treatments. Guests of Banyan Tree resort can work out in the gym or enjoy a mangrove boat tour departing from the lobby. El Camaleón Golf Club, opposite the resort, provides lessons through the Jim McLean Golf School. Cancun International Airport is a 45-minute drive from the Banyan Tree Mayakoba resort.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Banyan Tree Hotels & Resorts
Hotel chain/brand
Banyan Tree Hotels & Resorts

Property highlights

Top location: Highly rated by recent guests (9.3)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, American, Buffet

Free private parking available on-site

Activities:

Tennis court

Fitness centre

Golf course (within 3 km)


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 double bed
Bedroom 3:
2 single beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 single beds
Bedroom 3:
2 single beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 single beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.6
Facilities
9.5
Cleanliness
9.5
Comfort
9.6
Value for money
8.1
Location
9.3
Free WiFi
9.3
High score for Playa del Carmen
Select topics to read reviews:

See what guests loved the most:

  • Sushiandfries
    United Kingdom United Kingdom
    Just a lovely location with wonderful staff, beautiful room and good and varied food throughout. Could not have been made to feel more welcome - service is seamless and staff seem very happy there.
  • Tessa
    United States United States
    Pristine grounds with a secluded and luxurious feel. The property has its own mini ecosystem with wildlife, fresh water, and jungle. The staff were all impeccable and the food was delicious! The beach is clean and spacious and it was easy to get a...
  • Williams
    United Kingdom United Kingdom
    Breakfast was excellent albeit a bit expensive Room was amazing and the view was excellent All the staff were friendly and welcoming

Property surroundings

Restaurants
9 restaurants on site

  • Sands Beach Club
    • Cuisine
      Seafood
    • Open for
      Breakfast • Lunch • Dinner
  • Saffron
    • Cuisine
      Thai
    • Open for
      Dinner
  • Cello
    • Cuisine
      Italian
    • Open for
      Dinner
  • Oriente
    • Cuisine
      American • Mexican • Tex-Mex • Local
    • Open for
      Breakfast • Lunch
  • The Tomahawk
    • Cuisine
      Steakhouse
    • Open for
      Dinner
  • The Burguer Shop
    • Cuisine
      Tex-Mex
    • Open for
      Lunch • Dinner
  • Haab
    • Cuisine
      Local
    • Open for
      Dinner
  • La Copa Raw Bar
    • Cuisine
      Mexican
    • Open for
      Lunch • Dinner
  • Reflections Pool Bar
    • Cuisine
      Tex-Mex
    • Open for
      Brunch • Lunch

Resort facilities of Banyan Tree Mayakoba
Great facilities! Review score, 9.5

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Beachfront
  • Free parking
  • Airport shuttle
  • Family rooms
  • Tea/coffee maker in all rooms
  • Bar
  • Private beach area
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Outdoor furniture
  • Beachfront
  • Outdoor dining area
  • Sun terrace
  • Private beach area
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Electric kettle
Room Amenities
  • Clothes rack
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Bicycle rental
  • Archery
    Additional charge
  • Live sport events (broadcast)
  • Cooking class
    Additional charge
  • Themed dinner nights
    Additional charge
  • Bike tours
  • Walking tours
  • Beach
  • Tennis equipment
  • Kids' club
  • Water sport facilities on site
  • Snorkelling
  • Cycling
  • Children's playground
  • Fishing
    Additional chargeOff-site
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
Living Area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
Reception services
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Private entrance
  • Car hire
  • Laptop safe
  • Chapel/shrine
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Wheelchair accessible
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
Pool 2 - outdoorFree!
  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • English
  • Spanish

House rules
Banyan Tree Mayakoba takes special requests - add in the next step!

Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 00:30 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free
2 - 11 years
Extra bed upon request
Free
12+ years
Extra bed upon request
US$100 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Need-to-know information for guests at this property

Note that children over six years old will have to pay 50% of adult breakfast.

Guests can request an airport transfer for an additional cost. Please contact property directly for further details.

Please note that the credit card used during booking must be presented at the time of check-in.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Banyan Tree Mayakoba in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Banyan Tree Mayakoba

  • Check-in at Banyan Tree Mayakoba is from 15:00, and check-out is until 12:00.

  • Banyan Tree Mayakoba has 9 restaurants:

    • Sands Beach Club
    • Saffron
    • Cello
    • Reflections Pool Bar
    • The Tomahawk
    • Oriente
    • Haab
    • The Burguer Shop
    • La Copa Raw Bar

  • Room options at Banyan Tree Mayakoba include:

    • Double
    • Holiday Home
    • Villa
    • Suite

  • Banyan Tree Mayakoba is 4.3 miles from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Banyan Tree Mayakoba may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Banyan Tree Mayakoba offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Children's playground
    • Snorkelling
    • Fishing
    • Tennis court
    • Golf course (within 3 km)
    • Kids' club
    • Beachfront
    • Bicycle rental
    • Cooking class
    • Yoga classes
    • Personal trainer
    • Swimming Pool
    • Bike tours
    • Foot massage
    • Water sport facilities on site
    • Tennis equipment
    • Archery
    • Fitness classes
    • Walking tours
    • Beauty Services
    • Live sport events (broadcast)
    • Fitness
    • Themed dinner nights
    • Facial treatments
    • Beach
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Private beach area
    • Spa/wellness packages
    • Back massage
    • Neck massage

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Banyan Tree Mayakoba on this page.