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About this property

Beachfront Location: Hotel Carolina Bacalar in Bacalar offers a private beach area and direct beachfront access. Guests can relax on the terrace or enjoy the year-round outdoor swimming pool with stunning lake views. Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, balconies, and free WiFi. Additional amenities include a coffee machine, seating area, and free toiletries, ensuring a comfortable stay. Dining Experience: The family-friendly restaurant serves Mexican cuisine for brunch, lunch, and dinner. A bar provides a relaxing atmosphere for evening drinks. Convenient Services: The hotel offers private check-in and check-out, concierge service, and free on-site parking. Additional facilities include a kids' pool, family rooms, and bicycle parking. Nearby Attractions: Chetumal International Airport is 21 mi away. Guests can enjoy water sports, explore the surrounding area, and take advantage of the convenient location.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.2)

    • Breakfast Info

    • American

    • Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
1 queen bed
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Hande
    United States United States
    The hotel was beautiful, clean, well maintained. Staff was friendly. The location was great, close to everything.
  • Maurice
    United States United States
    Everything is amazing! Location, staff, facilities all of it!
  • Sevven
    United States United States
    This was a lovely little cluster of cottages right in front of the lagoon. A great bar and restaurant on site, the food we had was really good and great value for the price. Hotel guests have access to free use of kayaks and paddle boards, which...
  • Hyein
    United States United States
    Their people, hospitality, vibes, foods, amenities and most of every others. It was the best accommodation where I could experience adventure, people, freedom and memories after a long time.
  • Rachel
    Israel Israel
    The hotel was beautiful - right on the lagoon. The private dock and use of kayaks and SUP made for a really fun afternoon. The food was excellent, if not a little pricey - but worth it. The music in the background was great and at a low...
  • Arturo
    Mexico Mexico
    The facilities, the location and the staff were all great.
  • Maria
    Costa Rica Costa Rica
    The rooms were very pretty and clean. The lagoon front is very convenient and I love that they offered lagoon tours in which they could pick us up in the hotel at the lagoon. Good service and good cocktails and breakfast
  • Molly
    United States United States
    Great location, direct access to the lagoon! The staff were all friendly and helpful. We really enjoyed our down time here.
  • Gary
    United States United States
    great place to stay. The only negative thing I could say about the place is the beach is not as nice as other places. staff is very good, location is fantastic.
  • Oana
    United Kingdom United Kingdom
    Fantastic location on the lagoon, the room was large, comfortable and very clean, the hotel has kayaks you can use for free, the restaurant is great especially for breakfast, and the view from the dock is unbeatable.

Hotel area info

Restaurants

1 Restaurant On Site
  • Restaurante #1
    • Cuisine
      Mexican
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly

House rules

Hotel Carolina Bacalar takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 6:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

12+ years
Extra bed upon request
MXN 500 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Carolina Bacalar of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Hotel Carolina Bacalar