Guests can register their arrival at the front desk 24hrs. The hotel gives room at 3pm or earlier if the room is ready at time of arrival. Guests can leave their luggage at the check in room and change into their bathing suit while room is ready.

Please contact the hotel directly.

70% of our suites come with hammocks.

The all inclusive gives you: Room Stay, Activities in the hotel, 3 Meals a day plus snacks, all national alcoholic drinks and Wi-fi. Services not included: Phone calls, Lobster & Tomahawk dinner, Laundry, Spa services and Wine a la carte.

Tenemos 2 variantes en Junior Suite. Puede ser cama King size y sofá cama o bien cama King Size y cama matrimonial. Favor de contactar al hotel.

Kindly please advise the hotel directly. Thank you for letting us know.

The Camp Jack opens from 9am to 5pm for kids from 4 to 12 years old. Activities vary from bracelets, piñata making, handcrafts, sand castles, making pizza, balloons war and slides contest.

The hotel has 4 restaurants, 3 bars, 1 snack place and Room Service. The hotel works with a 3rd party for airport transportation. Please contact the hotel directly.

Yes we have baby cribs just ask for one at your check in ( subject availability)

There is an independent medical service within the Resort that performs the Antigen and takes the PCR Test samples on property. They highly suggest to proceed with an appointment the same day of your arrival.

The all inclusive gives you: Room Stay, Activities in the hotel, 3 Meals a day plus snacks, all national alcoholic drinks and Wi-fi. Services not included: Phone calls, Lobster & Tomahawk dinner, Laundry, Spa services and Wine a la carte.

There is an independent medical service within the Resort that performs the Antigen and takes the PCR Test samples on property. The swim up suites have infitiny pool. There are 4 restaurants. We have a 24hrs snack place.