Good afternoon If you book a Zen Grand Suite Nature View you need to take a private transportation to the beach which is included and available 24 hours. If you book Ambassador or Grand Class Ocean Front, you can walk to the beach. Best regards,

Good afternoon, You can take a Van with air conditioned from the Zen Section to Ambassador, this is available 24 hours and it does not have extra charge. Best regards,

Yes, we have several activities for the children, but for more information about the hotel's activities, you can contact our concierge department for the most updated list of activities at the following email: conciergerm@velasresorts.com.

Good afternoon, Thank you for your interest, we don't offer free transportation, we work with a company that provides this service, and we will be happy to provide you with more information about costs once your reservation is confirmed. Saludos!

Good afternoon, Thank you for your interest in our property, yes, our resort is deluxe All-Inclusive. Saludos!

Good afternoon, Thank you for your interest in our property, our rates are constantly changing, however you will be able to see our best current rate always published. Saludos!

Good afternoon, We have suites and wheelchair-accessible access to the beach and pools, once you confirm the booking let us know to add the corresponding notes at the reservation. Saludos!

Good afternoon, Thank you for your interest, we have a total of 8 restaurants, 5 for dinner and 3 for breakfast and lunch, besides the 24 hours suite service and pool service. Saludos!

Good afternoon, allow me to inform you the rates are providing directly from Booking, you can choose the currency at the time of booking. Best regards,

Cribs are provided at the hotel for your exclusive use within the hotel. We also offer a Baby Concierge Service upon request, where they are provided: Baby Bottles, Baby Walkers, etc. https://rivieramaya.grandvelas.com/baby-concierge.

Good afternoon, Our rates include the luxury All-Inclusive, which means that you will have access to all the restaurants and suite service as well as the spa credit per day. Saludos!

Good afternoon, the Grand Class Suite has one bedroom and one bathroom, we have the option for a Two Bedroom Ambassador Family Suite conformed for two connecting suites with one bathroom each one, total 2 bathrooms.

Good evening, We have day pass depending on the season, for more information, it is necessary to contact the property directly to verify availability. Saludos!

Good afternoon, 30 minutes $139 USD (5 minutes briefing) 60 minutes $249 USD (5 minutes briefing) Best regards,

The measurements of the beds have a standard size. I share an approximate measurement. Queen Size are 150 cm wide by 190 cm long /King Size are 190 cm wide by 200 cm long.

Good afternoon, the main difference is the view and the plunge pool, the Grand Class Suite has Ocean Front view and a plunge pool in the terrace and the Ambassador Suite is Ocean View without the plunge pool. Saludos!

Good afternoon, May I know which rate did you see? Also, for which travel dates and occupancy. We have rates in american dollars and pesos. Air fare is not included. Best regards,

Good afternoon, We offer transportation in a Van with air conditioned 24 hours without charge. This is from Zen Grand Section to Ambassador Section. Best regards,

Para USA la prueba obligatoria es de Antigenos, misma que puede tomar en el hotel sin costo adicional, a su llegada su concierge personal le agendara la cita para la prueba. La prueba PCR tiene costo, favor de llamar al hotel para mas información.

Hello, All Inclusive includes all meals and beverages, alcoholic and non alcoholic drinks, suite service 24 hours, mini bar in the suite stocked everyday, for more informtion you visit our web page.