Grand Velas Riviera Maya - All Inclusive
Carretera Cancun Tulum Km 62, 77710 Playa del Carmen, Mexico – Excellent location - show map
Excellent location — rated 9.3/10! (score from 28 reviews)
Real guests • Real stays • Real opinions
the venue is amazing and all the staff where very welcoming, engaging and genuinely cared about how your stay is to see if there is anything they can do better.
United Kingdom
Experience world-class service at Grand Velas Riviera Maya - All Inclusive
Amidst the tropical beauty that embraces the Riviera Maya and overlooking the Caribbean Sea, Grand Velas opens its doors to offer natural environments dedicated to pampering the senses and inviting you to reconnect with the carefree, yet sophisticated, Caribbean lifestyle. Discover the flavors our chefs create in each dish; indulge in rituals that rescue ancestral wellness techniques at SE Spa; enjoy fun family moments with our endless activities, and relish dream-like couples’ moments. Grand Velas Riviera Maya is the background and you are the author of every experience to redefine the meaning of luxury.
Couples particularly like the location — they rated it 9.2 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- 3 swimming pools
- Free WiFi
- Beachfront
- Free parking
- Airport shuttle
- Family rooms
- Fitness centre
- Bar
- Private beach area
- Breakfast
Categories:
See what guests loved the most:
- AAnonymous
United Kingdom“the venue is amazing and all the staff where very welcoming, engaging and genuinely cared about how your stay is to see if there is anything they can do better.” - Semby10
France“Le personnel très serviable et sympathique. Les restaurants gastronomiques Les équipements” 
Joseph
United States“Super friendly staff. Grand Class suites were awesome. Food and drinks were good. The entire property is spotless.”
Property surroundings
Restaurants8 restaurants on site
- Piaf
- CuisineFrench
- Open forDinner
- AmbianceRomantic
- Frida
- CuisineMexican
- Open forDinner
- AmbianceTraditional
- Azul
- CuisineInternational
- Open forBreakfast • Brunch • Lunch • Dinner
- Bistro
- CuisineInternational
- Open forBreakfast • Brunch • Lunch • Dinner
- Cocina de Autor
- Open forDinner
- AmbianceModern
- Lucca
- CuisineItalian • Mediterranean
- Open forDinner
- AmbianceRomantic
- Sen Lin
- CuisineChinese • Japanese • Korean • Thai • Vietnamese • Asian
- Open forDinner
- AmbianceModern
- Chaká
- CuisineMexican
- Open forDinner
- AmbianceFamily friendly
Resort facilities of Grand Velas Riviera Maya - All InclusiveGreat facilities! Review score, 9.4
- 3 swimming pools
- Free WiFi
- Beachfront
- Free parking
- Airport shuttle
- Family rooms
- Fitness centre
- Bar
- Private beach area
- Breakfast
- Toilet paper
- Towels
- Towels/sheets (extra fee)
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Bath
- Shower
- Wardrobe or closet
- Alarm clock
- View
- Picnic area
- Outdoor furniture
- Beachfront
- Outdoor dining area
- Sun terrace
- Private beach area
- Terrace
- Garden
- Dining table
- Coffee machine
- Tumble dryer
- Socket near the bed
- Fold-up bed
- Clothes rack
- Bicycle rental
- Aerobics
- Live sport events (broadcast)
- Live music/performance
- Cooking classAdditional charge
- Tour or class about local culture
- Themed dinner nights
- Bike tours
- Walking tours
- Movie nightsAdditional charge
- Beach
- Evening entertainment
- Kids' club
- Water sport facilities on site
- Nightclub/DJ
- Entertainment staff
- Mini golf
- Cycling
- Hiking
- Karaoke
- Table tennis
- Billiards
- Children's playground
- Games room
- Golf course (within 3 km)Additional charge
- Desk
- Flat-screen TV
- Cable channels
- Satellite channels
- Radio
- Telephone
- TV
- Coffee house on site
- Fruits
- Wine/champagne
- Kid-friendly buffet
- Kid meals
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Valet parking
- Invoice provided
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Tour desk
- Currency exchange
- 24-hour front desk
- Strollers
- Baby safety gates
- Kids' outdoor play equipment
- Indoor play area
- Board games/puzzles
- Babysitting/child servicesAdditional charge
- Daily housekeeping
- Trouser pressAdditional charge
- Ironing service
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/photocopyingAdditional charge
- Business centreAdditional charge
- Meeting/banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safety deposit box
- Shuttle serviceAdditional charge
- Grocery deliveries
- Air conditioning
- Allergy-free room
- Wake-up service
- Tile/marble floor
- Car hire
- Laptop safe
- Chapel/shrine
- Soundproof rooms
- Lift
- Family rooms
- Barber/beauty shop
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
- Room service
- Toilet with grab rails
- Wheelchair accessible
- Open all year
- All ages welcome
- Infinity pool
- Pool with view
- Pool bar
- Sun loungers or beach chairs
- Open all year
- Adult only
- Pool with view
- Pool bar
- Sun loungers or beach chairs
- Open all year
- All ages welcome
- Pool with view
- Sun loungers or beach chairs
- Kids' pool
- Fitness/spa locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Massage chair
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body treatments
- Hair cut
- Pedicure
- Manicure
- Facial treatments
- Beauty Services
- Sun umbrellas
- Sun loungers or beach chairs
- Public Bath
- MassageAdditional charge
- Spa and wellness centreAdditional charge
- Fitness centre
- SaunaAdditional charge
- English
- Spanish
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cash is not accepted
Grand Velas Riviera Maya - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
PIAF Frech Cuisine & COCINA DE AUTOR Creative, evolutionary cuisine for ages 12 and over in selected seatings.
BISTRO International cuisine for ages 16 and over.
Please note that reservations and dress code are required for Gourmet Restaurants: no shorts, sleeveless t-shirts, trainers or sandal. All restaurants and inside bars require appropriate attire for admittance and no bare feet or wet clothing.
Please note that some rooms are located about 0.6 miles from the beach.
There is an additional nightly charge to guarantee connecting rooms.
Payment has to be made directly at the property upon arrival.
Connecting rooms are subject to availability.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Please inform Grand Velas Riviera Maya - All Inclusive in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Grand Velas Riviera Maya - All Inclusive
-
Yes, Grand Velas Riviera Maya - All Inclusive is popular with guests booking family stays.
-
Check-in at Grand Velas Riviera Maya - All Inclusive is from 15:00, and check-out is until 12:00.
-
The prices at Grand Velas Riviera Maya - All Inclusive may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
-
Room options at Grand Velas Riviera Maya - All Inclusive include:
- Suite
- Family
-
Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
-
Grand Velas Riviera Maya - All Inclusive is 4.3 miles from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.
-
Grand Velas Riviera Maya - All Inclusive offers the following activities / services (charges may apply):
- Spa and wellness centre
- Fitness centre
- Sauna
- Massage
- Cycling
- Hiking
- Children's playground
- Billiards
- Games room
- Table tennis
- Karaoke
- Mini golf
- Golf course (within 3 km)
- Evening entertainment
- Kids' club
- Beachfront
- Aerobics
- Themed dinner nights
- Beach
- Personal trainer
- Bicycle rental
- Walking tours
- Live sport events (broadcast)
- Fitness/spa locker rooms
- Beauty Services
- Cooking class
- Swimming Pool
- Water sport facilities on site
- Facial treatments
- Movie nights
- Public Bath
- Tour or class about local culture
- Manicure
- Bike tours
- Pedicure
- Live music/performance
- Hair cut
- Body treatments
- Body wrap
- Spa facilities
- Steam room
- Private beach area
- Spa lounge/relaxation area
- Spa/wellness packages
- Massage chair
- Entertainment staff
- Fitness
- Nightclub/DJ
- Yoga classes
- Fitness classes
-
Grand Velas Riviera Maya - All Inclusive has 8 restaurants:
- Piaf
- Azul
- Sen Lin
- Cocina de Autor
- Frida
- Chaká
- Bistro
- Lucca
