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Prices you can't beat!
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Booking is safe
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Manage your bookings online
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The staff speak English
Resort Grand Velas Riviera Maya - All Inclusive
Carretera Cancun Tulum Km 62, 77710 Playa del Carmen, Mexico – Excellent location - show map
Excellent location — rated 9.5/10! (score from 35 reviews)
Real guests • Real stays • Real opinions
Loved the friendly, warm, exceptionally professional and courteous staff ( shout out to Yolie and Nora). Beautiful well maintained property; lovely ambiance, quiet beachfront, exceptional amenities including a truly fantastic SPA, Teen Club that the kids loved, variety as well as quality of meal options offered and the personal concierge service !

Everything! The room accommodations, food, drinks, staff, customer service, pools and views were all so perfect! We also loved the spa so much! One if the top 3 in the world.

El servicio del personal, en especial los meseros, excelente! Excelente comida en los restaurantes, en especial en Piaf y Cocina de Autor.

Well manicured and maintained resort. Staff was exceptional and the food was scrumptious.

The property was clean and well kept. The views are spectacular.

Una experiencia súper bonita Gracias a cada uno de las persona que trabajan en este hoteles

El personal muy amable y todos son muy pendientes de detalles de los huéspedes La comida muy muy buena los chef todos muy amables Jorge el chef de restaurante azul . Le gusta su trabajo es pendiente de los huéspedes y del personal. Todo es impecable

Beautiful surroundings, everything was excellent. Very clean and well maintained.

Restaurants and food in general were excellent. Staff was very friendly and made us feel valued and at home.

- What guests loved the most:
Categories:
Sleeps | Accommodation Type | Price | ||
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Max adults: 3. Max children: 3 |
Nature View Suite Zen Experience
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Max adults: 3. Max children: 3 |
Nature View Suite with Private Pool Zen Experience
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Max adults: 6. Max children: 4 |
Zen Grand Two Bedroom Family Suite Nature View
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Max adults: 3. Max children: 3 |
Ambassador Pool Suite Ocean View
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Max adults: 3. Max children: 3 |
Grand Class Suite Ocean Front
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Max adults: 3. Max children: 3 |
Ambassador Suite Ocean View
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Max adults: 6. Max children: 4 |
Ambassador Two Bedroom Family Suite Ocean View
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4 reasons to choose Grand Velas Riviera Maya - All Inclusive
Mayakoba Beach
8.1 Very good beach150 yards from propertyPlaya del Carmen Beach
7.6 Good beach200 yards from propertyOcean Maya Royale - Adults Only Beach
6.0 Pleasant beach1.6 miles from property
Didn't find the answer you were looking for? Ask a question about the property
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The property usually replies within a few days
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Is your private beach next to the property or do I need to use a means of transportation to go there?Good afternoon If you book a Zen Grand Suite Nature View you need to take a private transportation to the beach which is included and available 24 hours. If you book Ambassador or Grand Class Ocean Front, you can walk to the beach. Best regards,Answered on 1 September 2020
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How can I get to the closest beach from the property?Good afternoon, You can take a Van with air conditioned from the Zen Section to Ambassador, this is available 24 hours and it does not have extra charge. Best regards,Answered on 1 September 2020
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Hi Are there activities for kids?Yes, we have several activities for the children, but for more information about the hotel's activities, you can contact our concierge department for the most updated list of activities at the following email: conciergerm@velasresorts.com.Answered on 7 July 2021
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Do you guys have free pick up from the airportGood afternoon, Thank you for your interest, we don't offer free transportation, we work with a company that provides this service, and we will be happy to provide you with more information about costs once your reservation is confirmed. Saludos!Answered on 30 March 2022
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all inclusiveGood afternoon, Thank you for your interest in our property, yes, our resort is deluxe All-Inclusive. Saludos!Answered on 2 December 2021
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Still looking?
Thanks! You will receive an email as soon as the property has answered your question.
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Church of Guadalupe3.3 miles
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Kool Beach Club4.1 miles
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Quinta Alegria Shopping Mall4.4 miles
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ADO International Bus Station5 miles
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Disabled-friendly beach5 miles
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Playa del Carmen Maritime Terminal5 miles
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Rio Secreto9.8 miles
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Mayakoba Beach150 yards
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Playa del Carmen Beach200 yards
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Ocean Maya Royale - Adults Only Beach1.6 miles
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Casa Vela Beach2 miles
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Playa Virgen4.5 miles
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Cozumel International Airport12.8 miles
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Cancún International Airport26.9 miles
Piaf
Cuisine: French
Open for: Dinner
Frida
Cuisine: Mexican
Open for: Dinner
Azul
Cuisine: International
Open for: Breakfast, Brunch, Lunch, Dinner
Bistro
Cuisine: International
Open for: Breakfast, Brunch, Lunch, Dinner
Cocina de Autor
Open for: Dinner
Lucca
Cuisine: Italian, Mediterranean
Open for: Dinner
Sen Lin
Cuisine: Chinese, Japanese, Korean, Thai, Vietnamese, Asian
Open for: Dinner
Chaká
Cuisine: Mexican
Open for: Dinner
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
Children aged 16 years and above are considered adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cot upon request
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Free |
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
There is no capacity for extra beds at this property.
The maximum number of cots allowed depends on the room you choose. Please check the maximum capacity for the room you selected.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Grand Velas Riviera Maya - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Cocina de Autor – Creative, evolutionary cuisine – A la carte fine dining (available only at GVRM for ages 12 and over in
selected seatings)
Bistro – international cuisine – (ages 16 and over)
Please note that reservations and dress code are required for Gourmet Restaurants: no shorts, sleeveless t-shirts, trainers or sandal. All restaurants and inside bars require appropriate attire for admittance and no bare feet or wet clothing.
Please note that some rooms are located about 0.6 miles from the beach.
There is an additional nightly charge to guarantee connecting rooms. Payment has to be made directly at the property upon arrival. Connecting rooms are subject to availability.
Please note that the New Years Eve gala dinner fee is not included in the room price for children and teens (December 31st). Please contact the property for details.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Please inform Grand Velas Riviera Maya - All Inclusive in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Grand Velas Riviera Maya - All Inclusive
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Room options at Grand Velas Riviera Maya - All Inclusive include:
- Suite
- Family
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Grand Velas Riviera Maya - All Inclusive has 8 restaurants:
- Sen Lin
- Frida
- Bistro
- Azul
- Cocina de Autor
- Lucca
- Piaf
- Chaká
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Grand Velas Riviera Maya - All Inclusive offers the following activities / services (charges may apply):
- Spa and wellness centre
- Fitness centre
- Sauna
- Massage
- Cycling
- Hiking
- Children's playground
- Games room
- Table tennis
- Karaoke
- Mini golf
- Golf course (within 3 km)
- Beachfront
- Kids' club
- Evening entertainment
- Live music/performance
- Movie nights
- Public Bath
- Personal trainer
- Beauty Services
- Tour or class about local culture
- Live sport events (broadcast)
- Fitness/spa locker rooms
- Facial treatments
- Bike tours
- Beach
- Cooking class
- Manicure
- Walking tours
- Aerobics
- Themed dinner nights
- Pedicure
- Hair cut
- Body treatments
- Body wrap
- Spa facilities
- Steam room
- Private beach area
- Spa lounge/relaxation area
- Spa/wellness packages
- Massage chair
- Entertainment staff
- Fitness
- Nightclub/DJ
- Yoga classes
- Fitness classes
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Yes, Grand Velas Riviera Maya - All Inclusive is popular with guests booking family stays.
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From the nearest airport, you can get to Grand Velas Riviera Maya - All Inclusive by:
- Airport shuttle (arranged by property) 35min
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Check-in at Grand Velas Riviera Maya - All Inclusive is from 15:00, and check-out is until 12:00.
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The following parking options are available to guests staying at Grand Velas Riviera Maya - All Inclusive (subject to availability):
- Parking on site
- Parking
- Free parking
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Grand Velas Riviera Maya - All Inclusive is 4.3 miles from the centre of Playa del Carmen.
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The prices at Grand Velas Riviera Maya - All Inclusive may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.