Experience world-class service at Grand Velas Riviera Maya - All Inclusive

Amidst the tropical beauty that embraces the Riviera Maya and overlooking the Caribbean Sea, Grand Velas opens its doors to offer natural environments dedicated to pampering the senses and inviting you to reconnect with the carefree, yet sophisticated, Caribbean lifestyle.
Discover the flavors our chefs create in each dish; indulge in rituals that rescue ancestral wellness techniques at SE Spa; enjoy fun family moments with our endless activities, and relish dream-like couples’ moments. Grand Velas Riviera Maya is the background and you are the author of every experience to redefine the meaning of luxury.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Grand Velas Riviera Maya - All Inclusive has been welcoming Booking.com guests since 11 Aug 2011.

ATM and Currency Exchange: Need cash? There's an ATM machine and a currency exchange service at this property.

Property highlights

Top location: Highly rated by recent guests (9.5)

Great Food: Meals here are highly recommended

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Italian, Vegetarian, Vegan, Asian, American, Buffet

Free parking available on-site

Activities:

Fitness centre

Golf course (within 3 km)

Games room


Availability

When would you like to stay at Grand Velas Riviera Maya - All Inclusive?

Sorry, reservations for more than 90 nights are not possible.

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Sleeps Accommodation Type Price
Max adults: 3. Max children: 3
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Max adults: 3. Max children: 3
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Max adults: 6. Max children: 4
Zen Grand Two Bedroom Family Suite Nature View
  • 1 single bed and
  • 2 large double beds
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Max adults: 3. Max children: 3
Ambassador Pool Suite Ocean View
  • Bedroom 1: 1 double bed
  • Living room: 1 sofa bed
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Max adults: 3. Max children: 3
Grand Class Suite Ocean Front
  • Bedroom 1: 1 extra-large double bed and 2 large double beds
  • Living room: 1 sofa bed
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Max adults: 3. Max children: 3
Ambassador Suite Ocean View
  • Bedroom 1: 2 large double beds
  • Living room: 1 sofa bed
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Max adults: 6. Max children: 4
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable programme, which means it’s taken significant steps to make your stay more sustainable.
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4 reasons to choose Grand Velas Riviera Maya - All Inclusive

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speak English
Closest beaches
  • Mayakoba Beach

    Mayakoba Beach

    8.1 Very good beach
    150 yards from property
  • Playa del Carmen Beach

    Playa del Carmen Beach

    7.6 Good beach
    200 yards from property
  • Ocean Maya Royale - Adults Only Beach

    Ocean Maya Royale - Adults Only Beach

    6.0 Pleasant beach
    1.6 miles from property
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

Thanks! You will receive an email as soon as the property has answered your question.

Property surroundings *
Excellent location - show map
What's nearby
  • Church of Guadalupe
    3.3 miles
  • Kool Beach Club
    4.1 miles
  • Quinta Alegria Shopping Mall
    4.4 miles
  • ADO International Bus Station
    5 miles
  • Disabled-friendly beach
    5 miles
  • Playa del Carmen Maritime Terminal
    5 miles
  • Rio Secreto
    9.8 miles
Beaches in the neighbourhood
  • Mayakoba Beach
    150 yards
  • Playa del Carmen Beach
    200 yards
  • Ocean Maya Royale - Adults Only Beach
    1.6 miles
  • Casa Vela Beach
    2 miles
  • Playa Virgen
    4.5 miles
Closest airports
  • Cozumel International Airport
    12.8 miles
  • Cancún International Airport
    26.9 miles
How to get to Grand Velas Riviera Maya - All Inclusive from Cancún International Airport
    Private shuttle
    Free parking is available.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You will receive an email as soon as the property has answered your question.
8 restaurants on site

    Piaf

    Cuisine: French

    Open for: Dinner

    Frida

    Cuisine: Mexican

    Open for: Dinner

    Azul

    Cuisine: International

    Open for: Breakfast, Brunch, Lunch, Dinner

    Bistro

    Cuisine: International

    Open for: Breakfast, Brunch, Lunch, Dinner

    Cocina de Autor

    Open for: Dinner

    Lucca

    Cuisine: Italian, Mediterranean

    Open for: Dinner

    Sen Lin

    Cuisine: Chinese, Japanese, Korean, Thai, Vietnamese, Asian

    Open for: Dinner

    Chaká

    Cuisine: Mexican

    Open for: Dinner

Resort facilities of Grand Velas Riviera Maya - All Inclusive
Outdoors
  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Private beach area
  • Terrace
  • Garden
Activities
  • Aerobics
  • Live sport events (broadcast)
  • Live music/performance
  • Cooking class Additional charge
  • Tour or class about local culture
  • Themed dinner nights
  • Bike tours
  • Walking tours
  • Movie nights Additional charge
  • Beach
  • Evening entertainment
  • Kids' club
  • Nightclub/DJ
  • Entertainment staff
  • Mini golf
  • Cycling
  • Hiking
  • Karaoke
  • Table tennis
  • Children's playground
  • Games room
  • Golf course (within 3 km) Additional charge
Food & Drink
  • Fruits
  • Wine/champagne
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
Transport
  • Airport drop off Additional charge
  • Airport pick up Additional charge
Reception services
  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Strollers
  • Baby safety gates
  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles
  • Babysitting/child services Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press Additional charge
  • Ironing service
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business facilities
  • Fax/photocopying Additional charge
  • Business centre Additional charge
  • Meeting/banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Grocery deliveries
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Air conditioning
  • Allergy-free room
  • Car hire
  • Chapel/shrine
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
3 swimming pools
Pool 1 - outdoor
  • Open all year
  • All ages welcome
  • Sun loungers or beach chairs
  • Pool bar
  • Infinity pool
  • Pool with view
Pool 2 - outdoor
  • Open all year
  • Adult only
  • Sun loungers or beach chairs
  • Pool bar
  • Pool with view
Pool 3 - outdoor Free!
  • Open all year
  • All ages welcome
  • Sun loungers or beach chairs
  • Pool with view
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Massage chair
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body treatments
  • Hair cut
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Public Bath
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre
  • Sauna Additional charge
Languages spoken
  • English
  • Spanish
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You will receive an email as soon as the property has answered your question.

House rules Grand Velas Riviera Maya - All Inclusive takes special requests - add in the next step!

Check-in

From 15:00 hours

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 16 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

There is no capacity for extra beds at this property.

The maximum number of cots allowed depends on the room you choose. Please check the maximum capacity for the room you selected.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa American Express Grand Velas Riviera Maya - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Piaf – French cuisine – A la carte fine dining for ages 12 and over in selected seatings.
Cocina de Autor – Creative, evolutionary cuisine – A la carte fine dining (available only at GVRM for ages 12 and over in
selected seatings)
Bistro – international cuisine – (ages 16 and over)

Please note that reservations and dress code are required for Gourmet Restaurants: no shorts, sleeveless t-shirts, trainers or sandal. All restaurants and inside bars require appropriate attire for admittance and no bare feet or wet clothing.

Please note that some rooms are located about 0.6 miles from the beach.

There is an additional nightly charge to guarantee connecting rooms. Payment has to be made directly at the property upon arrival. Connecting rooms are subject to availability.

Please note that the New Years Eve gala dinner fee is not included in the room price for children and teens (December 31st). Please contact the property for details.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Please inform Grand Velas Riviera Maya - All Inclusive in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Grand Velas Riviera Maya - All Inclusive

  • Room options at Grand Velas Riviera Maya - All Inclusive include:

    • Suite
    • Family

  • Grand Velas Riviera Maya - All Inclusive has 8 restaurants:

    • Sen Lin
    • Frida
    • Bistro
    • Azul
    • Cocina de Autor
    • Lucca
    • Piaf
    • Chaká

  • Grand Velas Riviera Maya - All Inclusive offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Children's playground
    • Games room
    • Table tennis
    • Karaoke
    • Mini golf
    • Golf course (within 3 km)
    • Beachfront
    • Kids' club
    • Evening entertainment
    • Live music/performance
    • Movie nights
    • Public Bath
    • Personal trainer
    • Beauty Services
    • Tour or class about local culture
    • Live sport events (broadcast)
    • Fitness/spa locker rooms
    • Facial treatments
    • Bike tours
    • Beach
    • Cooking class
    • Manicure
    • Walking tours
    • Aerobics
    • Themed dinner nights
    • Pedicure
    • Hair cut
    • Body treatments
    • Body wrap
    • Spa facilities
    • Steam room
    • Private beach area
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Massage chair
    • Entertainment staff
    • Fitness
    • Nightclub/DJ
    • Yoga classes
    • Fitness classes

  • Yes, Grand Velas Riviera Maya - All Inclusive is popular with guests booking family stays.

  • From the nearest airport, you can get to Grand Velas Riviera Maya - All Inclusive by:

    • Airport shuttle (arranged by property) 35min

  • Check-in at Grand Velas Riviera Maya - All Inclusive is from 15:00, and check-out is until 12:00.

  • The following parking options are available to guests staying at Grand Velas Riviera Maya - All Inclusive (subject to availability):

    • Parking on site
    • Parking
    • Free parking

  • Grand Velas Riviera Maya - All Inclusive is 4.3 miles from the centre of Playa del Carmen.

  • The prices at Grand Velas Riviera Maya - All Inclusive may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.