• View
  • Garden
  • Swimming Pool
  • Free WiFi
  • Balcony
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access

Experience world-class service at Hyatt Ziva Cancun

This stunning beachfront resort is set on the beautiful strip of Punta Cancun and framed by the Caribbean Sea, where you can enjoy a white sand beach and clear-blue waters. All rooms at Hyatt Ziva Cancún include a flat-screen TV, mini bar and a coffee machine. Rooms feature a private bathroom equipped with a shower as well as bath robes and slippers. Hyatt Ziva Cancun offers a variety of activities, from theater shows to water sports to tequila tastings and a microbrewery. Choose to lounge in a beach cabana, sip a margarita and enjoy diving, snorkeling, sailing, and swimming in the Caribbean. Soak up the sun at cascading pools overlooking the sea, including the pool bar. Enjoy the oceanfront spa, with a massage, holistic body treatments, hydrotherapy and a fitness center. Hyatt Ziva Cancun is located 300 metres from Coco Bongo while La Isla Shopping Mall is 3.4 km away. Cancun International Airport is 17 km away.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hyatt Ziva
Hotel chain/brand
Hyatt Ziva

Property highlights

Situated in the best rated area in Cancún, this property has an excellent location score of 9.5

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Buffet

Free parking available on-site

Activities:

Tennis court

Fitness centre

Spa and wellness centre


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
9.3
Cleanliness
9.4
Comfort
9.4
Value for money
8.4
Location
9.5
Free WiFi
8.2
High score for Cancún
Select topics to read reviews:

See what guests loved the most:

  • Luca
    Switzerland Switzerland
    We really liked the location. Close to Cancun's most renowned clubs, Hyatt Ziva is the place to go if you are looking for an hotel within a reasonable distance from parties and yet offering beautiful beaches, which are actually hard to find in...
  • Yelena
    United States United States
    we loved all about our stay, the beach was excellent, the service was excellent, the people was very friendly and the food was very good
  • Jenna
    United States United States
    Beach was great. Snorkeled right in front of hotel in clear, blue water. Took advantage of the complimentary kayaks and paddle boards. Cabanas were comfortable and excellent service. Kids Club personnel were very attentive. Kids aged 5 and 8...

Property surroundings

Restaurants
8 restaurants on site

  • Le Bastille
    • Cuisine
      French
    • Open for
      Dinner
    • Ambiance
      Romantic
  • El Mercado
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
  • The Moongate
    • Cuisine
      Asian
    • Open for
      Dinner
  • Habaneros
    • Cuisine
      Seafood
    • Open for
      Lunch • Dinner
  • Casa Cafe
    • Open for
      Breakfast • Lunch • Dinner
  • Lorenzo's
    • Cuisine
      Italian
    • Open for
      Lunch • Dinner
  • Chevy's
    • Cuisine
      American
    • Open for
      Lunch • Dinner
  • Tradewinds
    • Cuisine
      Grill/BBQ
    • Open for
      Breakfast • Lunch

Resort facilities of Hyatt Ziva Cancun
Great facilities! Review score, 9.3

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Beachfront
  • Airport shuttle
  • Free parking
  • Family rooms
  • 8 restaurants
  • Spa and wellness centre
  • Bar
Bathroom
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Balcony
  • Terrace
  • Garden
Activities
  • Live sport events (broadcast)
  • Beach
  • Tennis equipment
  • Evening entertainment
  • Kids' club
  • Water sport facilities on site
  • Entertainment staff
  • Snorkelling
  • Table tennis
  • Billiards
  • Children's playground
  • Tennis court
Media & Technology
  • Flat-screen TV
  • Radio
  • Telephone
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Valet parking
Reception services
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Indoor play area
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Car hire
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
Pool 2 - outdoor (kids)Free!
  • Open all year
  • Suitable for kids
  • Pool with view
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness
  • Massage chair
  • Full body massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Make up services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hammam
    Additional charge
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • English
  • Spanish

House rules

Hyatt Ziva Cancun takes special requests - add in the next step!

Check-in

From 15:00 to 22:00

Check-out

From 07:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa JCB American Express Cash Hyatt Ziva Cancun accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Your suite is being reserved based on the occupancy information entered at the time of your booking. This information is also used to determine the total cost of your reservation. Any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price. To ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking.

FAQs about Hyatt Ziva Cancun

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Hyatt Ziva Cancun on this page.

  • Yes, Hyatt Ziva Cancun is popular with guests booking family stays.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Hyatt Ziva Cancun may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hyatt Ziva Cancun is 5.6 miles from the centre of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Hyatt Ziva Cancun can enjoy a highly-rated breakfast during their stay (guest review score: 9.1).

    Breakfast option(s) include:

    • Buffet

  • Hyatt Ziva Cancun has 8 restaurants:

    • Casa Cafe
    • Habaneros
    • Lorenzo's
    • El Mercado
    • Chevy's
    • Le Bastille
    • Tradewinds
    • The Moongate

  • Hyatt Ziva Cancun offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Children's playground
    • Billiards
    • Snorkelling
    • Table tennis
    • Tennis court
    • Beachfront
    • Kids' club
    • Evening entertainment
    • Beauty Services
    • Fitness/spa locker rooms
    • Tennis equipment
    • Swimming Pool
    • Facial treatments
    • Water sport facilities on site
    • Make up services
    • Live sport events (broadcast)
    • Manicure
    • Beach
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Full body massage
    • Massage chair
    • Entertainment staff
    • Fitness

  • Check-in at Hyatt Ziva Cancun is from 15:00, and check-out is until 12:00.

  • Room options at Hyatt Ziva Cancun include:

    • Quadruple
    • Triple
    • Family
    • Suite