• Sea view
  • Garden
  • Pool 1 - outdoor
  • Free WiFi
  • Terrace
  • Balcony
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk

Experience world-class service at Hyatt Ziva Cancun

This stunning beachfront resort is set on the beautiful strip of Punta Cancun and framed by the Caribbean Sea, where you can enjoy a white sand beach and clear-blue waters. All rooms at Hyatt Ziva Cancún include a flat-screen TV, mini bar and a coffee machine. Rooms feature a private bathroom equipped with a shower as well as bath robes and slippers. Hyatt Ziva Cancun offers a variety of activities, from theater shows to water sports to tequila tastings and a microbrewery. Choose to lounge in a beach cabana, sip a margarita and enjoy diving, snorkeling, sailing, and swimming in the Caribbean. Soak up the sun at cascading pools overlooking the sea, including the pool bar. Enjoy the oceanfront spa, with a massage, holistic body treatments, hydrotherapy and a fitness center. Hyatt Ziva Cancun is located 300 metres from Coco Bongo while La Isla Shopping Mall is 3.4 km away. Cancun International Airport is 17 km away.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Hotel chain/brand: Hyatt Ziva

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Cancún, this property has an excellent location score of 9.5

Want a great night's sleep? This property was highly rated for its very comfy beds.

Free parking available on-site

Activities:

Tennis court

Fitness centre

Spa and wellness centre


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
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Travel Sustainable Level 3+
This property has made huge commitments towards sustainability by subscribing to one or more third party sustainability certifications.
Guest reviews

Categories:

Staff
9.4
Facilities
9.3
Cleanliness
9.4
Comfort
9.4
Value for money
8.5
Location
9.5
Free WiFi
8.3
High score for Cancún
Select topics to read reviews:

See what guests loved the most:

  • Allen
    United StatesUnited States
    Most of the foods in thr restaurants and outside street grill foods were more than expected, we loved it.Staffs are kind and willing to help. Pools were clean and adequate for my boys. Most of all, the beach is awesome! Beautiful and many fish...
  • Barak
    IsraelIsrael
    Adrian the guy from the reception help us a lot and the hotel is amazing
  • Eshed
    IsraelIsrael
    Hotel and staff at the highest level, an unusual all-inclusive experience. Restaurants at the level of a chef's restaurant mainly recommend the French restaurant.

Property surroundings

Restaurants
8 restaurants on site

  • Le Bastille
    • Cuisine
      French
    • Open for
      Dinner
    • Ambiance
      Romantic
  • El Mercado
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
  • The Moongate
    • Cuisine
      Asian
    • Open for
      Dinner
  • Habaneros
    • Cuisine
      Seafood
    • Open for
      Lunch • Dinner
  • Casa Cafe
    • Open for
      Breakfast • Lunch • Dinner
  • Lorenzo's
    • Cuisine
      Italian
    • Open for
      Lunch • Dinner
  • Chevy's
    • Cuisine
      American
    • Open for
      Lunch • Dinner
  • Tradewinds
    • Cuisine
      Grill/BBQ
    • Open for
      Breakfast • Lunch

Resort facilities of Hyatt Ziva Cancun
Great facilities! Review score, 9.3

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Beachfront
  • Airport shuttle
  • Free parking
  • Family rooms
  • 8 restaurants
  • Spa and wellness centre
  • Bar
Bathroom
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Balcony
  • Terrace
  • Garden
Activities
  • Live sport events (broadcast)
  • Beach
  • Tennis equipment
  • Evening entertainment
  • Kids' club
  • Water sport facilities on site
  • Entertainment staff
  • Snorkelling
  • Table tennis
  • Billiards
  • Children's playground
  • Tennis court
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Valet parking
Reception services
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Indoor play area
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Car hire
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
Pool 2 - outdoor (kids)Free!
  • Open all year
  • Suitable for kids
  • Pool with view
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness
  • Massage chair
  • Full body massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Make up services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hammam
    Additional charge
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • English
  • Spanish

House rules

Hyatt Ziva Cancun takes special requests - add in the next step!

Check-in

From 15:00 to 22:00

Check-out

From 07:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa JCB American Express Cash Hyatt Ziva Cancun accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Your suite is being reserved based on the occupancy information entered at the time of your booking. This information is also used to determine the total cost of your reservation. Any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price. To ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking.

FAQs about Hyatt Ziva Cancun

  • The prices at Hyatt Ziva Cancun may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Hyatt Ziva Cancun is from 15:00, and check-out is until 12:00.

  • Hyatt Ziva Cancun offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Children's playground
    • Billiards
    • Snorkelling
    • Table tennis
    • Tennis court
    • Beachfront
    • Kids' club
    • Evening entertainment
    • Beauty Services
    • Fitness/spa locker rooms
    • Tennis equipment
    • Swimming Pool
    • Facial treatments
    • Water sport facilities on site
    • Make up services
    • Live sport events (broadcast)
    • Manicure
    • Beach
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Full body massage
    • Massage chair
    • Entertainment staff
    • Fitness

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Hyatt Ziva Cancun on this page.

  • Hyatt Ziva Cancun has 8 restaurants:

    • Le Bastille
    • Casa Cafe
    • El Mercado
    • The Moongate
    • Lorenzo's
    • Chevy's
    • Habaneros
    • Tradewinds

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, Hyatt Ziva Cancun is popular with guests booking family stays.

  • Hyatt Ziva Cancun is 5.6 miles from the centre of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Hyatt Ziva Cancun include:

    • Quadruple
    • Triple
    • Family
    • Suite