• Sea view
  • Garden
  • Swimming Pool
  • Free WiFi
  • Terrace
  • Balcony
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk

Experience world-class service at JW Marriott Cancun Resort & Spa

Nestled along the beach in the middle of Cancun's hotel zone, this luxurious hotel offers comfortable accommodations and relaxing spa services just steps from the turquoise waters of the Caribbean. JW Marriott boasts an exclusive Mayan-inspired spa that offers spiritual revitalization for body and mind. After a day at the beach, feel pampered with a massage, facial or other spa treatment. Guestrooms at JW Marriott Cancun Resort & Spa are furnished with 32-inch flat-panel LCD TVs and lavish bedding. Take in the view of Cancun's white sand beaches and the Caribbean's sparkling water from the room's private balcony.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

JW Marriott Hotels & Resorts
Hotel chain/brand
JW Marriott Hotels & Resorts

Property highlights

Top location: Highly rated by recent guests (9.2)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Buffet

Free private parking available on-site

Activities:

Tennis court

Fitness centre

Games room


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
Bedroom :
1 extra-large double bed
and
1 sofa bed
Living room:
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.2
Facilities
9.1
Cleanliness
9.3
Comfort
9.4
Value for money
8.2
Location
9.2
Free WiFi
8.2
High score for Cancún
Select topics to read reviews:

See what guests loved the most:

  • Magdalena
    Australia Australia
    Fantastic 5 star resort. The pools and the beach were amazing!
  • Kim
    Australia Australia
    Really friendly and helpful staff, great hotel layout with great restaurants.
  • Yoselin
    Mexico Mexico
    Spa area is definitely a plus, very enjoyable. All staff were really kind. Location is great and the view from the room is really nice.

Property surroundings

Restaurants
5 restaurants on site

  • Gustino Italian Grill
    • Cuisine
      Italian
    • Open for
      Dinner
  • BeachWalk
    • Cuisine
      American
    • Open for
      Lunch
  • 750 Pizzeria
    • Cuisine
      American
    • Open for
      Breakfast • Lunch • Dinner
  • Sasi Thai
    • Cuisine
      Thai
    • Open for
      Dinner
  • Bravío
    • Cuisine
      Spanish
    • Open for
      Breakfast • Dinner

Resort facilities of JW Marriott Cancun Resort & Spa
Great facilities! Review score, 9.1

Most popular facilities
  • 3 swimming pools
  • Free WiFi
  • Beachfront
  • Airport shuttle
  • Free parking
  • 5 restaurants
  • Spa and wellness centre
  • Bar
  • Private beach area
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
Bedroom
  • Wardrobe or closet
Outdoors
  • Beachfront
  • Sun terrace
  • Private beach area
  • Terrace
  • Garden
Room Amenities
  • Clothes rack
Activities
  • Bicycle rental
  • Beach
  • Water sport facilities on site
    Additional charge
  • Snorkelling
    Additional charge
  • Diving
    Additional charge
  • Games room
  • Tennis court
    Additional charge
Media & Technology
  • Flat-screen TV
  • Telephone
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Reception services
    • Private check-in/check-out
    • Concierge service
    • ATM/cash machine on site
    • Luggage storage
    • Tour desk
    • Currency exchange
    • Express check-in/check-out
    • 24-hour front desk
    Entertainment and family services
    • Babysitting/child services
      Additional charge
    Cleaning services
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
      Additional charge
    • Business centre
      Additional charge
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Smoke alarms
    • Safety deposit box
    General
    • Shuttle service
      Additional charge
    • Minimarket on site
    • Hypoallergenic
    • Air conditioning
    • Non-smoking throughout
    • Car hire
    • Packed lunches
    • Chapel/shrine
    • Carpeted
    • Lift
    • Barber/beauty shop
    • Ironing facilities
    • Facilities for disabled guests
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Iron
    • Room service
    3 swimming pools
    Pool 1 - indoorFree!
    • Open all year
    • Adult only
    Pool 2 - outdoorFree!
    • Open all year
    • All ages welcome
    Pool 3 - outdoor (kids)Free!
    • Open all year
    • Suitable for kids
    Wellness
    • Kids' pool
    • Fitness classes
    • Fitness
    • Massage chair
    • Spa/wellness packages
    • Foot bath
    • Spa lounge/relaxation area
    • Steam room
    • Spa facilities
    • Sun umbrellas
    • Hammam
      Additional charge
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge
    • Fitness centre
    • Sauna
      Additional charge
    Languages spoken
    • English
    • Spanish

    House rules

    JW Marriott Cancun Resort & Spa takes special requests - add in the next step!

    Check-in

    From 15:00 to 23:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    Until 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 12 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Extra bed upon request
    Free
    Cot upon request
    Free
    3 - 11 years
    Extra bed upon request
    Free

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

    Mastercard Visa JCB Diners Club American Express Cash JW Marriott Cancun Resort & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Daily Internet, up to 10 devices including the enhance internet. Two Complimentary snacks items per stay. Complimentary pressing services, 2 items per day. Complimentary Coffees regular or decaf, two per stay in retail shop. Complimentary Two scrub bars per stay. One hour tennis court usage per day (reservation required), Daily Fitness class for two at Pool Deck, please review schedule at Towel Hut. Weekly dancing lesson for two per stay, reservation required. Guacamole hour daily at Lobby bar for all guest . Wine tasting for two per stay (reservation required). Complimentary Drink “Don Reyes” at La 16 Speakeasy, for two people, per stay. The estimated value of these resort fee inclusions is USD 195.

    At our luxury haven, we believe in crafting more than just a stay – we create unforgettable memories. Discover the curated activities we've prepared for you in the following link: https://event.marriott.com/cunjw-jw-marriott-cancun-resort-and-spa/events

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    FAQs about JW Marriott Cancun Resort & Spa

    • The prices at JW Marriott Cancun Resort & Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Yes, there is a hot tub. You can find out more about this and the other facilities at JW Marriott Cancun Resort & Spa on this page.

    • JW Marriott Cancun Resort & Spa has 5 restaurants:

      • Bravío
      • 750 Pizzeria
      • Gustino Italian Grill
      • Sasi Thai
      • BeachWalk

    • Guests staying at JW Marriott Cancun Resort & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

      Breakfast option(s) include:

      • Buffet

    • Room options at JW Marriott Cancun Resort & Spa include:

      • Double
      • Suite

    • JW Marriott Cancun Resort & Spa is 6.2 miles from the centre of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

    • The nearest beach is just 50 yards from JW Marriott Cancun Resort & Spa. All distances are measured in straight lines. Actual travel distances may vary.

    • JW Marriott Cancun Resort & Spa offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Fitness centre
      • Hot tub/Jacuzzi
      • Sauna
      • Massage
      • Hammam
      • Games room
      • Snorkelling
      • Diving
      • Tennis court
      • Beachfront
      • Swimming Pool
      • Water sport facilities on site
      • Spa lounge/relaxation area
      • Spa facilities
      • Fitness classes
      • Beach
      • Spa/wellness packages
      • Steam room
      • Massage chair
      • Private beach area
      • Bicycle rental
      • Foot bath
      • Fitness

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Check-in at JW Marriott Cancun Resort & Spa is from 15:00, and check-out is until 12:00.