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Resort
JW Marriott Cancun Resort & Spa
Boulevard Kukulkan KM 14.5 Lote 40-A Hotel Zone, 77500 Cancún, Mexico – Excellent location - show map
Excellent location — rated 9.3/10! (score from 639 reviews)
Real guests • Real stays • Real opinions
Amazing staff and facilities. Can’t fault this hotel.

Hotel - very beautiful scenic views from balcony with great swimming pools, and amenities. Many different things to do within the resort itself. Access to an excellent beach stretch. Staff - totally brilliant - friendly and ready to help with a smile. Many were awesome, but special call out for Lorenzo the english speaking driver who made our experience super smooth and happy on multiple occassions, rogelio valadez at concierge who went the extra mile to fix any problems or needs and Mauricio at the reception who was quick helpful and very thoughtful. Room - clean, well-organised with a very friendly cleaning staff who regularly check multiple times a day. Comfortable beds and in room amenities.

Fantastic hotel, the main strip in walking distance. The staff are really friendly and helpful. Would definitely stay here again.

Best hotel we stayed at during our 12 day trip to Mexico. The management of this hotel is top class, with attentive staff, excellent food and great facilities. Would definitely come back!

The hotel has a nice location with access to the beach and a nice view onto the ocean. It is certainly large but it didn’t feel crowded given that there were lots of recreational areas (very large pool) including ones reserved for adults only. We enjoyed dining in at their restaurants, the food was very good both at breakfast and in the evening at Sedona. the rooms were kept impeccably clean and generally the staff was great

We loved this hotel. The staff were all great, so friendly and accommodating. Everthing about our stay was great. Restaurant's are good.

The option to choose between beach and swimming pool (very nice pool) is great, but for both you need to be very early to reserve your sun bed. As we didn't on the first day (and we're not like that kind of tourist), we were out of luck. Day 2 we did do an effort to claim some sun beds at the swimming pool early, only to find out that others had already been earlier. I prefer hotels that maintain the policy that you cannot claim a sun bed for longer than 30 min without using it. The absence of this policy degrades the experience for those who are not the "claim quickly, me me me" types.

very comfortable and clean very helpful and friendly staff

This hotel was renovated in 2019/2020. It’s extremely clean with outstanding staff. We will be back in a week after our return from Isla Mujerres Island.

The staff and the facilities. The hotel has great restaurants, it is very clean and everybody is super attentive and professional.

- What guests loved the most:
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Moriam
United Kingdom
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Supriya
United Kingdom
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Cheryl
United Kingdom
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Jonathan
United Kingdom
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Roxana
United Kingdom
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Gp
South Africa
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Rob-jan
Netherlands
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Dirk
Germany
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Roy
United States
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Silvia
United States
Categories:
Experience world-class service at JW Marriott Cancun Resort & Spa
This property is 1 minute walk from the beach. Nestled along the beach in the middle of Cancun's hotel zone, this luxurious AAA Five Diamond Award winner hotel offers comfortable accommodations and relaxing spa services just steps from the turquoise waters of the Caribbean.
JW Marriott boasts an exclusive Mayan-inspired spa that offers spiritual revitalization for body and mind. After a day at the beach, feel pampered with a massage, facial or other spa treatment.
Guestrooms at Marriott Cancun are furnished with 32-inch flat-panel LCD TVs and lavish bedding. Take in the view of Cancun's white sand beaches and the Caribbean's sparkling water from the room's private balcony.
Couples particularly like the location — they rated it 9.2 for a two-person trip.
Most popular facilities
ATM and Currency Exchange: Need cash? There's an ATM machine and a currency exchange service at this property.

4 reasons to choose JW Marriott Cancun Resort & Spa
Playa Ballenas
8.6 Fabulous beach150 yards from propertySan Miguelito Beach
8.5 Very good beach500 yards from propertyPlaya Marlin
8.7 Fabulous beach1,550 yards from propertyEl Rey Beach
8.6 Fabulous beach1.4 miles from propertyPlaya Delfines
8.5 Very good beach1.6 miles from property
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Backstage Theatre0.8 miles
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Luxury Avenue0.9 miles
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Kukulcan Plaza1 miles
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Mayan Museum1 miles
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La Isla Shopping Mall1.6 miles
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El Rey mayan ruins2 miles
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The City Nightclub3.4 miles
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Coco Bongo3.5 miles
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AMERIMED Hospital Cancun5.1 miles
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Universidad Anahuac Cancun5.2 miles
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Cancun Bullfight ring5.4 miles
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Show Time Karaoke Bar5.4 miles
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Cancun Government Palace6.1 miles
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Andres Quintana Roo Stadium6.1 miles
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Beto Avila Stadium6.2 miles
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Cristo Rey Church6.3 miles
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Cancun Bus Station6.4 miles
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Parque las Palapas6.4 miles
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Moon Palace8.2 miles
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Cancun Underwater Museum8.8 miles
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Playa Ballenas150 yards
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San Miguelito Beach500 yards
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Playa Marlin1,550 yards
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El Rey Beach1.4 miles
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Playa Delfines1.6 miles
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Cancún International Airport7.6 miles
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Cozumel International Airport41.2 miles
Gustino Italian Grill
Cuisine: Italian
Open for: Dinner
Sedona Grill
Cuisine: Tex-Mex
Open for: Breakfast, Lunch, Dinner
BeachWalk
Cuisine: American
Open for: Lunch
750 Pizzeria
Cuisine: American
Open for: Breakfast, Lunch, Dinner
Mikado
Cuisine: Japanese
Open for: Dinner
La Capilla Argentina Steakhouse
Cuisine: Steakhouse
Open for: Dinner
Champions Sports Bar
Cuisine: International
Open for: Lunch, Dinner
Sasi Thai
Cuisine: Thai
Open for: Dinner
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
Children aged 12 years and above are considered adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cot upon request
Extra bed upon request
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Free |
Extra bed upon request
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Free |
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
JW Marriott Cancun Resort & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about JW Marriott Cancun Resort & Spa
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Guests staying at JW Marriott Cancun Resort & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).
Breakfast option(s) include:
- Buffet
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The nearest beach is just 50 yards from JW Marriott Cancun Resort & Spa.
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JW Marriott Cancun Resort & Spa offers the following activities / services (charges may apply):
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Hot tub/Jacuzzi
- Sauna
- Massage
- Hammam
- Games room
- Snorkelling
- Diving
- Tennis court
- Kids' club
- Beachfront
- Fitness classes
- Spa facilities
- Private beach area
- Water sport facilities on site
- Indoor pool (all year)
- Beach
- Foot bath
- Steam room
- Massage chair
- Spa lounge/relaxation area
- Fitness
- Spa/wellness packages
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The prices at JW Marriott Cancun Resort & Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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JW Marriott Cancun Resort & Spa is 6.2 miles from the centre of Cancún.
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JW Marriott Cancun Resort & Spa has 8 restaurants:
- BeachWalk
- Mikado
- Champions Sports Bar
- Sasi Thai
- Gustino Italian Grill
- 750 Pizzeria
- La Capilla Argentina Steakhouse
- Sedona Grill
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Yes, there is a hot tub. You can find out more about this and the other facilities at JW Marriott Cancun Resort & Spa on this page.
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Room options at JW Marriott Cancun Resort & Spa include:
- Double
- Suite
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
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Check-in at JW Marriott Cancun Resort & Spa is from 15:00, and check-out is until 12:00.