Get the celebrity treatment with world-class service at Hotel Ma'xanab Tulum

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Situated in Tulum, a few steps from South Tulum Beach, Hotel Ma'xanab Tulum features accommodation with free bikes, free private parking, an outdoor swimming pool and a fitness centre. With a garden, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation offers room service, a concierge service and organising tours for guests.

At the hotel, every room includes a desk. The rooms include a coffee machine, while some rooms are fitted with a terrace and others also feature sea views. At Hotel Ma'xanab Tulum each room has bed linen and towels.

Breakfast is available each morning, and includes à la carte, continental and American options. At the accommodation you will find a restaurant serving Mexican cuisine. Vegetarian, vegan and gluten-free options can also be requested.

Tulum Archeological Site is 6.2 miles from Hotel Ma'xanab Tulum, while Parque Nacional Tulum is 1.9 miles from the property. The nearest airport is Cozumel International, 52.2 miles from the hotel, and the property offers a paid airport shuttle service.

This is our guests' favourite part of Tulum, according to independent reviews.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Hotel Ma'xanab Tulum has been welcoming guests since 6 Sept 2019.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Tulum, this hotel has an excellent location score of 9.4

Breakfast info

Continental, Vegetarian, Vegan, Gluten-free, American

FREE private parking!


Select dates to see this property's availability and prices

Room type
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable programme, which means it’s taken significant steps to make your stay more sustainable.
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours
  • Hello! Due to the current situation with covid, we wounld't want to go out to restaurants, rather eat&drink on site every day. Is there a chance that ..
    Dear Sara We are a hotel boutique with breakfast included. We are offering lunch and dinner at our restaurant. However it has an extra charge.
    Answered on 7 July 2020
  • is lunch and all u can drink Included in this package if yes what about lunch and what kind of drinks?
    We are a hotel adults only with breakfast included.Also, at our Mexican restaurant you can enjoy an amazing lunch & drinks with extra charge.
    Answered on 22 June 2020
  • Are they Queen beds or full beds?
    Are king size beds
    Answered on 16 February 2021
  • I know it's an adults only and children aren't allowed but does that include a 7 month old infant? We love this hotel and would love to book but we do..
    Hello! Thank you so much for your interest in staying with us. Unfortunately we are an adults only resort. 75% of our guest are celebrating their anni..
    Answered on 20 November 2020
  • Hi we are 4 girls trip.. do you have a villa w private pool that could accommodate all of together
    Hello! Thank you for writing. Unfortunately we don't have a room with that capacity. In all of our suites you can accommodate a maximum of 2 people.
    Answered on 2 March 2021
  • Still looking?
Hotel surroundings *
1 restaurant on site
  • Restaurant
    • Cuisine
    • Open for
      Breakfast • Lunch • Dinner
    • Dietary options
      Vegetarian • Vegan • Gluten-free
Facilities of Hotel Ma'xanab Tulum
Great facilities! Review score, 9.1
Most popular facilities
Outdoor swimming pool
Free WiFi
Free parking
Airport shuttle
Tea/coffee maker in all rooms
Private beach area
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
  • Linen
  • Wardrobe or closet
  • View
  • Outdoor furniture
  • Beachfront
  • Outdoor dining area
  • Private beach area
  • Balcony
  • Terrace
  • Garden
  • Dining table
  • Coffee machine
  • Cleaning products
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
  • Bicycle rental
  • Beach
Living Area
  • Dining area
  • Seating Area
  • Desk
Media & Technology
  • iPod dock
  • Telephone
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker
WiFi is available in all areas and is free of charge.
Free private parking is possible at a location nearby (reservation is not needed).
    Reception services
    • Private check-in/check-out
    • Concierge service
    • Tour desk
    • Express check-in/check-out
    Cleaning services
    • Daily housekeeping
    Business facilities
    • Fax/photocopying
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    • Safety deposit box
    • Shuttle service
      Additional charge
    • Grocery deliveries
      Additional charge
    • Adult only
    • Designated smoking area
    • Air conditioning
    • Mosquito net
    • Wake-up service
    • Private entrance
    • Laptop safe
    • Packed lunches
    • Fan
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service
    Outdoor swimming pool
    • Open all year
    • Adult only
    • Infinity pool
    • Shallow end
    • Sun loungers or beach chairs
    • Fitness
    • Full body massage
    • Hand massage
    • Head massage
    • Couples massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/wellness packages
    • Spa lounge/relaxation area
    • Spa facilities
    • Sun umbrellas
    • Sun loungers or beach chairs
    • Open-air bath
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge
    • Fitness centre
    Languages spoken
    • English
    • Spanish

    House rules

    Hotel Ma'xanab Tulum takes special requests - add in the next step!


    From 15:00 to 23:00

    Guests are required to show a photo identification and credit card upon check-in


    From 11:00 to 12:00



    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children are not allowed.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction

    The minimum age for check-in is 18


    Pets are not allowed.

    Mastercard Visa UnionPay credit card American Express Cash is not accepted Hotel Ma'xanab Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

    Please inform Hotel Ma'xanab Tulum in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    FAQs about Hotel Ma'xanab Tulum

    • Guests staying at Hotel Ma'xanab Tulum can enjoy a highly-rated breakfast during their stay (guest review score: 9.1).

      Breakfast option(s) include:

      • Continental
      • Vegetarian
      • Vegan
      • Gluten-free
      • American
      • À la carte

    • Room options at Hotel Ma'xanab Tulum include:

      • Suite

    • The prices at Hotel Ma'xanab Tulum may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Check-in at Hotel Ma'xanab Tulum is from 15:00, and check-out is until 12:00.

    • Hotel Ma'xanab Tulum is 3.7 miles from the centre of Tulum.

    • Hotel Ma'xanab Tulum offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Fitness centre
      • Massage
      • Beachfront
      • Spa lounge/relaxation area
      • Spa facilities
      • Head massage
      • Swimming Pool
      • Foot massage
      • Bicycle rental
      • Full body massage
      • Open-air bath
      • Back massage
      • Private beach area
      • Hand massage
      • Beach
      • Couples massage
      • Fitness
      • Spa/wellness packages
      • Neck massage

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Hotel Ma'xanab Tulum has 1 restaurant:

      • Restaurant