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Get the celebrity treatment with world-class service at Hotel Ma'xanab Tulum

Situated in Tulum, a few steps from South Tulum Beach, Hotel Ma'xanab Tulum features accommodation with free bikes, free private parking, an outdoor swimming pool and a fitness centre. With a garden, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation offers room service, a concierge service and organising tours for guests. At the hotel, every room includes a desk. The rooms include a coffee machine, while some rooms are fitted with a terrace and others also feature sea views. At Hotel Ma'xanab Tulum each room has bed linen and towels. At the accommodation you will find a restaurant serving Mexican cuisine. Vegetarian, vegan and gluten-free options can also be requested. Tulum Archeological Site is 10 km from Hotel Ma'xanab Tulum, while Parque Nacional Tulum is 3.1 km from the property. The nearest airport is Tulum International, 43 km from the hotel, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Tulum, this hotel has an excellent location score of 9.3

FREE private parking!


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
9.0
Cleanliness
9.2
Comfort
9.3
Value for money
7.8
Location
9.3
Free WiFi
8.7
High score for Tulum
Select topics to read reviews:

See what guests loved the most:

  • Isabelle
    Switzerland Switzerland
    Beautiful beach location. Nice big room with private plunge pool on the balcony and lounge area. Restaurant was very good. Bicycles available for guests
  • Элиза
    Netherlands Netherlands
    A boutique hotel with a small number of rooms and a full focus on a specific guest. The staff is wonderfully responsive, insanely friendly and always ready to help in any situation. It's simple: you don't need to think about anything in advance,...
  • Sarah
    United Kingdom United Kingdom
    Everything is excellent, the location, the beach, the food, the service and staff.

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant #1
    • Cuisine
      Mexican
    • Open for
      Breakfast • Lunch • Dinner
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Facilities of Hotel Ma'xanab Tulum
Great facilities! Review score, 9

Most popular facilities
  • Outdoor swimming pool
  • Beachfront
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar
  • Private beach area
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • View
Outdoors
  • Outdoor furniture
  • Beachfront
  • Outdoor dining area
  • Sun terrace
  • Private beach area
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Dining table
  • Coffee machine
  • Cleaning products
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Bicycle rental
  • Beach
Living Area
  • Dining area
  • Seating Area
  • Desk
Media & Technology
  • iPod dock
  • Telephone
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible at a location nearby (reservation is not needed).
    Reception services
    • Invoice provided
    • Private check-in/check-out
    • Concierge service
    • Luggage storage
    • Tour desk
    • Express check-in/check-out
    Entertainment and family services
    • Board games/puzzles
    Cleaning services
    • Daily housekeeping
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    • Safety deposit box
    General
    • Shuttle service
      Additional charge
    • Grocery deliveries
      Additional charge
    • Adult only
    • Designated smoking area
    • Air conditioning
    • Mosquito net
    • Wake-up service
    • Private entrance
    • Laptop safe
    • Packed lunches
    • Fan
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service
    Outdoor swimming pool
    Free!
    • Open all year
    • Adult only
    • Infinity pool
    • Shallow end
    • Sun loungers or beach chairs
    Wellness
    • Fitness
    • Full body massage
    • Hand massage
    • Head massage
    • Couples massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/wellness packages
    • Spa lounge/relaxation area
    • Spa facilities
    • Body wrap
    • Body scrub
    • Body treatments
    • Facial treatments
    • Beauty Services
    • Sun umbrellas
    • Sun loungers or beach chairs
    • Open-air bath
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge
    • Fitness centre
    Languages spoken
    • English
    • Spanish

    House rules

    Hotel Ma'xanab Tulum takes special requests - add in the next step!

    Check-in

    From 15:00 to 23:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    From 11:00 to 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children are not allowed.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Mastercard Visa UnionPay credit card American Express Cash is not accepted Hotel Ma'xanab Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Hotel Ma'xanab Tulum in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

    FAQs about Hotel Ma'xanab Tulum

    • Check-in at Hotel Ma'xanab Tulum is from 15:00, and check-out is until 12:00.

    • Hotel Ma'xanab Tulum is 3.7 miles from the centre of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

    • Hotel Ma'xanab Tulum offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Fitness centre
      • Massage
      • Beachfront
      • Open-air bath
      • Swimming Pool
      • Beach
      • Bicycle rental
      • Beauty Services
      • Facial treatments
      • Body treatments
      • Body scrub
      • Body wrap
      • Spa facilities
      • Private beach area
      • Spa lounge/relaxation area
      • Spa/wellness packages
      • Back massage
      • Neck massage
      • Foot massage
      • Couples massage
      • Head massage
      • Hand massage
      • Full body massage
      • Fitness

    • The prices at Hotel Ma'xanab Tulum may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Hotel Ma'xanab Tulum has 1 restaurant:

      • Restaurant #1

    • Room options at Hotel Ma'xanab Tulum include:

      • Suite