You might be eligible for a Genius discount at Orchid House Tulum Jungle. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Get the celebrity treatment with world-class service at Orchid House Tulum Jungle

Orchid House Tulum Jungle features an outdoor swimming pool, garden, a private beach area and terrace in Tulum. This 5-star hotel offers a concierge service and dry cleaning services. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi. At the hotel you will find a restaurant serving Mexican cuisine. Vegetarian, vegan and gluten-free options can also be requested. South Tulum Beach is 2.9 km from Orchid House Tulum Jungle, while Tulum Archeological Site is 4.9 km away. Tulum International Airport is 39 km from the property.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.0)


Sign in, save money

Sign in, save money

To see if you can save 10% or more at this property, sign in

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
and
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom 1
2 extra-large double beds
Bedroom 2
2 extra-large double beds
Bedroom 3
1 extra-large double bed
Bedroom 4
1 extra-large double bed
Living room
1 sofa bed
Bedroom 1
2 double beds
Bedroom 2
1 extra-large double bed
Bedroom 3
2 extra-large double beds
1 extra-large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
9.0
Facilities
8.6
Cleanliness
8.9
Comfort
9.0
Value for money
8.0
Location
8.0
Free WiFi
8.0
Select topics to read reviews:

Guests who stayed here loved

  • Zoe
    United Kingdom United Kingdom
    Lovely room with outside bath and fantastic art on the walls. Lovely jungle feel in the hotel with lots of plants, water. Food at breakfast excellent and Ricardo brilliant. Christina on the desk was very helpful too.
  • Olayiwola
    United Kingdom United Kingdom
    Quiet haven in a lovely neighborhood. We also got a lovely upgrade.
  • Karan
    United States United States
    This place is amazing! From the beautiful jungle vibe the minute you check in, to the amazing meals and super friendly staff, especially Israel and Jose, they went above and beyond to make our stay special. This has become one of my favorite...
  • Marie
    United Kingdom United Kingdom
    Beautiful quiet small hotel. All the details were amazing. We loved our stay. Very nice staff too.
  • Susan
    United Kingdom United Kingdom
    The hotel was amazing, it was just like staying in the jungle with the plants & waterfalls. The bar and pool upstairs were very tranquil and the food absolutely delicious. Staff were lovely, spoke English and very helpful.
  • Annelie
    United Kingdom United Kingdom
    • Best margaritas in mexico • Very special warm pool • Shout out to Frank, Jose and Danielo for great customer service • Will order taxis at good prices • Dip in the bed but beautiful room and garden bath/pool • Lovely quiet location • Shop and...
  • Luz
    United States United States
    Orchid house Tulum was better than what I expected. The staff are very friendly and attentive. The food was not a 10 a 100 plus, prefer to eat at the restaurant instead of anywhere else. DELICIOUS! it was so good, that i wanted to marry the...
  • George
    Netherlands Netherlands
    The hotel looks lovely and the and well taken care off. It feels a bit like a tiny rainforest with very confortable rooms.
  • Andrea
    United States United States
    The location is great! Zama is a cute neighborhood, and you can bike to town from there.
  • Robert
    United Kingdom United Kingdom
    Amazing staff, room and pool with bar. Very relaxing setting, an oasis. Also a benefit that it is slightly removed from the tourist packed areas for an extra peaceful stay. Food and drink very good and reasonably priced.

Hotel surroundings

Restaurants
1 restaurant on site

  • ORQUIDEA RESTAURANT & POOLSIDE BAR
    • Cuisine
      Mexican
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Facilities of Orchid House Tulum Jungle
Great facilities! Review score, 8.6

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Restaurant
  • Spa and wellness centre
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
  • Private beach area
  • Breakfast

Outdoors

  • Picnic area
  • Private beach area
  • Terrace
  • Garden

Activities

  • Bicycle rental
    Additional charge
  • Themed dinner nights
    Additional charge
  • Beach
  • Snorkelling
    Additional charge
  • Diving
    Additional chargeOff-site
  • Canoeing
    Additional charge
  • Fishing
    Additional chargeOff-site

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar

Internet
WiFi is available in the rooms and is free of charge.

Parking
No parking available.

Reception services

  • Invoice provided
  • Concierge service
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Dry cleaning

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Pet basket
  • Adult only
  • Designated smoking area
  • Air conditioning
  • Allergy-free room
  • Car hire
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Outdoor swimming pool
Free!

  • Open all year
  • Adult only
  • Pool is on rooftop
  • Pool bar

Wellness

  • Yoga classes
  • Full body massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Public Bath
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge

Languages spoken

  • English
  • Spanish

House rules
Orchid House Tulum Jungle takes special requests - add in the next step!

Check-in
From 15:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$250 is required on arrival. That's about £196. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
VisaMastercard Cash is not accepted

The fine print
Need-to-know information for guests at this property

Due to a nearby construction, from 8:30 am to 5:00 pm some noise is expected

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Orchid House Tulum Jungle in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

A damage deposit of US$250 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Orchid House Tulum Jungle

  • Orchid House Tulum Jungle offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Massage
    • Snorkelling
    • Diving
    • Fishing
    • Canoeing
    • Foot massage
    • Public Bath
    • Back massage
    • Swimming Pool
    • Full body massage
    • Bicycle rental
    • Private beach area
    • Themed dinner nights
    • Couples massage
    • Beach
    • Neck massage
    • Yoga classes

  • Room options at Orchid House Tulum Jungle include:

    • Suite
    • Villa
    • Twin

  • Orchid House Tulum Jungle has 1 restaurant:

    • ORQUIDEA RESTAURANT & POOLSIDE BAR

  • The prices at Orchid House Tulum Jungle may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Orchid House Tulum Jungle is from 15:00, and check-out is until 12:00.

  • Orchid House Tulum Jungle is 0.8 miles from the centre of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.