Airport shuttle

Orchid House Tulum

Aldea Zama Calle Kinich Na, Zama, 77760 Tulum, Mexico – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.4
Very good
552 reviews

The hotel looks lovely and the and well taken care off. It feels a bit like a tiny rainforest with very confortable rooms.

George Netherlands
a bedroom with a bed with a painting on the wall at Orchid House Tulum in Tulum
a bedroom with a canopy bed with white curtains at Orchid House Tulum in Tulum
a dining room with a table and chairs at Orchid House Tulum in Tulum
a bird feeder is hanging from a tree at Orchid House Tulum in Tulum
+45 photos

Orchid House Tulum

Lock in a great price for Orchid House Tulum - rated 8.4 by recent guests.

to get started.

Lock in a great price for Orchid House Tulum - rated 8.4 by recent guests. to get started.

Get the celebrity treatment with world-class service at Orchid House Tulum

Orchid House Tulum features an outdoor swimming pool, garden, a terrace and restaurant in Tulum. This 5-star hotel offers a concierge service and dry cleaning services. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi. South Tulum Beach is 2.9 km from the hotel, while Tulum Archeological Site is 4.9 km away. The nearest airport is Cozumel International Airport, 79 km from Orchid House Tulum.

Couples particularly like the location — they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

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Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Restaurant
  • Spa and wellness centre
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
  • Bar
  • Private beach area

Property highlights

Top location: Highly rated by recent guests (8.1)

Saved to 15214 lists

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
2 single beds
and
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 double beds
Bedroom 3:
2 double beds
Bedroom 1:
2 extra-large double beds
Bedroom 2:
2 extra-large double beds
Bedroom 3:
1 extra-large double bed
Bedroom 4:
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
2 double beds
Bedroom 2:
1 extra-large double bed
Bedroom 3:
2 extra-large double beds
1 extra-large double bed
2 double beds
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Guest reviews

Categories:

Staff
9.1
Facilities
8.8
Cleanliness
9.0
Comfort
9.1
Value for money
8.2
Location
8.1
Free WiFi
8.5
Select topics to read reviews:

See what guests loved the most:

  • George
    NetherlandsNetherlands
    “The hotel looks lovely and the and well taken care off. It feels a bit like a tiny rainforest with very confortable rooms.”
  • Andrea
    United StatesUnited States
    “The location is great! Zama is a cute neighborhood, and you can bike to town from there.”
  • Robert
    United KingdomUnited Kingdom
    “Amazing staff, room and pool with bar. Very relaxing setting, an oasis. Also a benefit that it is slightly removed from the tourist packed areas for an extra peaceful stay. Food and drink very good and reasonably priced.”

Hotel surroundings

Restaurants
1 restaurant on site

  • ORQUIDEA RESTAURANT & POOLSIDE BAR
    • Cuisine
      Mexican
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Facilities of Orchid House Tulum
Great facilities! Review score, 8.8

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Restaurant
  • Spa and wellness centre
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
  • Bar
  • Private beach area
Outdoors
  • Picnic area
  • Private beach area
  • Terrace
  • Garden
Activities
  • Bicycle rental
    Additional charge
  • Themed dinner nights
    Additional charge
  • Beach
  • Snorkelling
    Additional charge
  • Diving
    Additional chargeOff-site
  • Canoeing
    Additional charge
  • Fishing
    Additional chargeOff-site
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in the rooms and is free of charge.
Parking
No parking available.
Reception services
  • Invoice provided
  • Concierge service
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Dry cleaning
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Pet basket
  • Adult only
  • Designated smoking area
  • Air conditioning
  • Allergy-free room
  • Car hire
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • Adult only
  • Pool is on rooftop
  • Pool bar
Wellness
  • Yoga classes
  • Full body massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Public Bath
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
Languages spoken
  • English
  • Spanish

Sustainable initiatives

This property has taken steps to provide more sustainable and environmentally friendly travel

House rules

Orchid House Tulum takes special requests - add in the next step!

Check-in

From 15:00 to 23:30

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 07:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of USD 250 is required on arrival. That's about 196.89GBP. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Cash is not accepted Orchid House Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Due to a nearby construction, from 8:30 am to 5:00 pm some noise is expected

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Please inform Orchid House Tulum in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of USD 250 is required on arrival. That's about 196.89GBP. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Orchid House Tulum

  • Check-in at Orchid House Tulum is from 15:00, and check-out is until 12:00.

  • Orchid House Tulum is 0.8 miles from the centre of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

  • Orchid House Tulum offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Massage
    • Snorkelling
    • Diving
    • Fishing
    • Canoeing
    • Foot massage
    • Public Bath
    • Back massage
    • Swimming Pool
    • Full body massage
    • Bicycle rental
    • Private beach area
    • Themed dinner nights
    • Couples massage
    • Beach
    • Neck massage
    • Yoga classes

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Orchid House Tulum may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Orchid House Tulum include:

    • Suite
    • Villa
    • Twin

  • Orchid House Tulum has 1 restaurant:

    • ORQUIDEA RESTAURANT & POOLSIDE BAR